2

Entrylevel Help Desk Analyst Jobs in Arizona (NOW HIRING)

Help Desk Analyst

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Phoenix, AZ - Help Desk Analyst (AZDOA ERP Division) | 100% Remote Local Phoenix, AZ candidates only. Resumes must include current location. Candidates must be local at the time of submission ...

Help Desk Analyst I

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Information Technology Posting #: 1053865 Employee Type: Full-Time Position Summary The role of a Level I Help Desk Analyst is to provide IT related support utilizing phone, chat, email, or the ...

New

Help Desk Analyst (41949)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional ...

Help Desk Analyst (41949)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional ...

Help Desk Analyst (29047)

Phoenix, AZ

$20.25 - $27.75/hr

Company Description IDEALFORCE have a Contract position available immediately for a Help Desk Analyst to join our customer in Phoenix,AZ. This is an ONSITE position. Please find below additional ...

Help Desk Analyst (29310)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst to join our customer in Phoenix, AZ . This is an ONSITE position. Please find below additional ...

Help Desk Analyst (29703)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT TO HIRE position available immediately for Help Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below ...

EHR Help Desk Analyst

Phoenix, AZ · On-site

$19.25 - $26.50/hr

EHR Help Desk Analyst In this role you will: * MyAvatar & Application Support * Serve as the first point of contact for MyAvatar issues related to documentation workflows, scheduling, reporting, user ...

An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...

An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...

Service Desk Analyst (100% Remote) We're hiring Service Desk Analysts to provide Tier 1-Tier2 ... Previous Service Desk, Help Desk, or Desktop Support experience * Windows 11 troubleshooting

They must use the Intuit Headset they provide. (Jabra 480) Experience Level Entry Level Job Type ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

next page

Showing results 1-20

Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Arizona?

For Entrylevel Help Desk Analyst jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Entrylevel Help Desk Analyst jobs in Arizona look for?

The top searched job categories for Entrylevel Help Desk Analyst jobs in Arizona are:

What cities in Arizona are hiring for Entrylevel Help Desk Analyst jobs?

Cities in Arizona with the most Entrylevel Help Desk Analyst job openings:

Infographic showing various Entrylevel Help Desk Analyst job openings in Arizona as of June 2026, with employment types broken down into 9% As Needed, 6% Full Time, 5% Part Time, 77% Contract, and 3% Nights. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution.

Help Desk Analyst

Expert Technology Services

Phoenix, AZ • On-site

$20.25 - $27.75/hr

Contractor

Posted 11 days ago


Job description

Phoenix, AZ - Help Desk Analyst (AZDOA ERP Division) | 100% Remote

Local Phoenix, AZ candidates only. Resumes must include current location. Candidates must be local at the time of submission, available for an in-person interview within 1 week of posting close, and able to start within 2 weeks of an offer. HireRight background check and drug screening required.

The Help Desk Analyst will provide technical support for AZ360 ERP and PageUp, assisting users via phone and email, troubleshooting issues, managing and escalating ServiceNow tickets, supporting data integrity audits, running reports, documenting processes, monitoring service desk activity, and providing new user orientation and training.

Required Qualifications:

  • 1+ year of Help Desk or troubleshooting experience
  • Experience using ServiceNow ticket management system
  • Strong customer service and technical troubleshooting skills
  • Experience documenting processes and resolving technical issues
  • Ability to prioritize, escalate, and manage tickets effectively
  • Knowledge of ERP systems, HR/Talent Management applications, and data integrity standards preferred

Key Responsibilities:

  • Provide Tier 1 technical support for AZ360 and PageUp
  • Diagnose and resolve user issues or escalate as needed
  • Monitor and manage ServiceNow tickets
  • Support data integrity compliance audits and reporting
  • Document procedures and communicate resolutions
  • Train and orient new users while delivering excellent customer service