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Entrylevel Help Desk Analyst Jobs in Arizona (NOW HIRING)

Community Options, Inc.

Help Desk Analyst

Phoenix, AZ

$50K/yr

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 Responsibilities * Provide prompt, courteous support company wide, in ...

Community Options, Inc.

Help Desk Analyst

Phoenix, AZ · On-site

$50K/yr

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 Responsibilities * Provide prompt, courteous support company wide, in ...

Community Options, Inc.

Help Desk Analyst

Phoenix, AZ

$50K/yr

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 Responsibilities * Provide prompt, courteous support company wide, in ...

The State of Arizona

Help Desk Analyst

Phoenix, AZ · On-site

$21.50/hr

Help Desk Analyst Apply now Job No: 540924 Work Type: Full-time Location: PHOENIX Categories: Information Technology/Services, Misc/Other/Not Applicable DEPT OF HEALTH SERVICES The Arizona Department ...

IDEALFORCE LLC

Help Desk Analyst (41949)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional ...

IDEALFORCE LLC

Help Desk Analyst (41949)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional ...

IDEALFORCE LLC

Help Desk Analyst (29310)

Phoenix, AZ

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst to join our customer in Phoenix, AZ . This is an ONSITE position. Please find below additional ...

IDEALFORCE LLC

Help Desk Analyst (29047)

Phoenix, AZ

$20.25 - $27.75/hr

Company Description IDEALFORCE have a Contract position available immediately for a Help Desk Analyst to join our customer in Phoenix,AZ. This is an ONSITE position. Please find below additional ...

IDEALFORCE LLC

Help Desk Analyst (29703)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT TO HIRE position available immediately for Help Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below ...

Southwest Human Development

EHR Help Desk Analyst

Phoenix, AZ · On-site

$19.25 - $26.50/hr

EHR Help Desk Analyst In this role you will: * MyAvatar & Application Support * Serve as the first point of contact for MyAvatar issues related to documentation workflows, scheduling, reporting, user ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · On-site

An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · Hybrid

An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...

WOCS - Wendy's

IT Help Desk Analyst

Buckeye, AZ · On-site

$23 - $25/hr

This position is for an IT Help Desk team member of a restaurant franchise that assists in installing and supporting networks in 198+ locations in nine states and reports to the Director of IT. Roles ...

Analytic Search Group

Service Desk Analyst

Tempe, AZ

$20 - $27.25/hr

Service Desk Analyst Our client, one of North America's leading distributors of process materials with 40 locations nationwide seeks a full time direct hire Service Desk Analyst. This position is on ...

ProAxis Consulting

Service Desk Analyst

Phoenix, AZ

$20 - $29/hr

Service Desk Analyst Location: Phoenix, AZ (Local candidates only) Work Schedule: First 7-10 days onsite for training, then remote Max Pay Rate = $22.33/hour Job Summary: DES is seeking a Service ...

Pacer Group

Help Desk Support

Tucson, AZ · On-site

$19 - $25.50/hr

Job Title - Help Desk Support Duration - 5+ months Shift -Standard Location - Tucson, AZ 85706 ... The Live Expert Service Desk Analyst will provide first and second tier technical support to ...

Pacer Group

Help Desk Support

Tucson, AZ · On-site

$19 - $25.50/hr

Job Title - Help Desk Support Duration - 5+ months Shift -Standard Location - Tucson, AZ 85706 ... The Live Expert Service Desk Analyst will provide first and second tier technical support to ...

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All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Arizona

Entrylevel Help Desk Analyst information

Is a help desk analyst an entry-level job?

Yes, a help desk analyst is typically an entry-level position that requires basic technical knowledge, good communication skills, and familiarity with common troubleshooting tools. Many employers offer on-the-job training and look for candidates with relevant certifications or a basic understanding of computer systems and networks.

What job makes $10,000 a month without a degree?

An entry-level Help Desk Analyst typically does not earn $10,000 a month without additional experience or certifications. High-paying roles that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most IT support roles start with lower salaries, but advanced positions or freelance consulting can offer higher income over time.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk analysts. These roles still require human skills like customer service, problem-solving, and technical knowledge to handle complex issues and provide personalized support. AI tools serve as assistants to help desk staff, enhancing efficiency rather than replacing the entire role.

Can you get a helpdesk job with no experience?

Entry-level help desk analyst positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, software, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Arizona? For Entrylevel Help Desk Analyst jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Arizona look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Arizona are:
What cities in Arizona are hiring for Entrylevel Help Desk Analyst jobs? Cities in Arizona with the most Entrylevel Help Desk Analyst job openings:
Entrylevel Help Desk Analyst jobs near you
Infographic showing various Entrylevel Help Desk Analyst job openings in Arizona as of June 2026, with employment types broken down into 2% As Needed, 4% Full Time, 81% Part Time, and 13% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution.
Help Desk Analyst

Help Desk Analyst

Community Options, Inc.

Phoenix, AZ

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Community Options rating

6.3

Company rating: 6.3 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

96th of 228 rated social care providers

Job description

Description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are now hiring a Full-Time Help Desk Analyst in Greater Phoenix, AZ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.
Starting Rate: $50,000
Responsibilities
  • Provide prompt, courteous support company wide, in person or via phone or email
  • Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment
  • Understand and Follow documented service operations, policies, and procedures
  • Provide prompt, courteous, and complete resolution of customer requests
  • Diagnose and troubleshoot hardware and software issues primarily in a Windows environment
  • Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services
  • Travel to local offices to troubleshoot and resolve issues
  • Document, track and monitor technical problems and solutions
  • Prepare activity reports
  • Inform management of recurring problems
  • Redirect problems to correct resource
  • Identify and escalate situations requiring urgent attention
  • Administer help desk software
  • Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
  • Additional tasks and responsibilities may be assigned
Minimum Requirements
  • Minimum one year of professional IT experience
  • Audio / Visual experience a plus
  • Valid Driver's License
  • Some proficiency in AD, Office365, Multiple browser’s, Computer Hardware
  • Experience supporting Android and iPhone, Mobile Device Management a plus
  • MAC OS experience also a plus
  • Working knowledge of printer management
  • Experience working with LAN administration
  • Logical troubleshooting skills
  • Excellent time management and interpersonal skills and a high-level attention to detail
  • Understanding of best security practices and continual updating of knowledge base
Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities
Community Options is an Equal Opportunity Employer M/F/D/V

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