IT Help Desk Analyst
Tempe, AZ · Hybrid
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...
IT Help Desk Analyst
Tempe, AZ · Hybrid
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...
IT Help Desk Analyst
Tempe, AZ · On-site
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...
IT Help Desk Analyst
Tempe, AZ · On-site
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...
IT Help Desk Level 2
Phoenix, AZ · On-site
$22 - $28/hr
Minimum of 3+ years of technical customer support or IT help desk experience required; MSP (Managed Service Provider) experience strongly preferred. * Demonstrates strong analytical and ...
IT Help Desk Level 2
Phoenix, AZ · On-site
$22 - $28/hr
Minimum of 3+ years of technical customer support or IT help desk experience required; MSP (Managed Service Provider) experience strongly preferred. * Demonstrates strong analytical and ...
IT Help Desk Level 2
Phoenix, AZ · On-site +1
$22 - $28/hr
Minimum of 3+ years of technical customer support or IT help desk experience required; MSP (Managed Service Provider) experience strongly preferred. * Demonstrates strong analytical and ...
IT Help Desk Level 2
Phoenix, AZ · On-site +1
$22 - $28/hr
Minimum of 3+ years of technical customer support or IT help desk experience required; MSP (Managed Service Provider) experience strongly preferred. * Demonstrates strong analytical and ...
IT Help Desk Level 1
Phoenix, AZ · Remote
$17 - $22.50/hr
We help organizations simplify technology, improve security, and support growth through proactive ... IT services environment through tickets, chat, and phone support. This role troubleshoots customer ...
IT Help Desk Level 1
Phoenix, AZ · Remote
$17 - $22.50/hr
We help organizations simplify technology, improve security, and support growth through proactive ... IT services environment through tickets, chat, and phone support. This role troubleshoots customer ...
IT Help Desk Level 1
Phoenix, AZ · On-site +1
$17 - $22.50/hr
We help organizations simplify technology, improve security, and support growth through proactive ... IT services environment through tickets, chat, and phone support. This role troubleshoots customer ...
IT Help Desk Level 1
Phoenix, AZ · On-site +1
$17 - $22.50/hr
We help organizations simplify technology, improve security, and support growth through proactive ... IT services environment through tickets, chat, and phone support. This role troubleshoots customer ...
IT Help Desk Engineer Level III
$80K - $100K/yr
Summary Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Tempe, AZ and they are in need of a IT Help Desk Engineer , who possesses MSP experience. A qualified ...
Quick apply
IT Help Desk Engineer Level III
$80K - $100K/yr
Summary Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Tempe, AZ and they are in need of a IT Help Desk Engineer , who possesses MSP experience. A qualified ...
IT Help Desk/Deskside Support
Chandler, AZ · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...
IT Help Desk/Deskside Support
Chandler, AZ · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...
Summary Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Tempe, AZ and they are in need of a IT Help Desk Engineer , who possesses MSP experience. A qualified ...
Quick apply
Summary Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Tempe, AZ and they are in need of a IT Help Desk Engineer , who possesses MSP experience. A qualified ...
Looking for an experienced IT Help Desk Manager for our MSP / Managed Service Provider here in the Phoenix area. Top Skills Details * 2+ years in Management / Supervisory Help Desk /Service Desk ...
Looking for an experienced IT Help Desk Manager for our MSP / Managed Service Provider here in the Phoenix area. Top Skills Details * 2+ years in Management / Supervisory Help Desk /Service Desk ...
Looking for an experienced IT Help Desk Manager for our MSP / Managed Service Provider here in the Phoenix area. Top Skills Details * 2+ years in Management / Supervisory Help Desk /Service Desk ...
Quick apply
Looking for an experienced IT Help Desk Manager for our MSP / Managed Service Provider here in the Phoenix area. Top Skills Details * 2+ years in Management / Supervisory Help Desk /Service Desk ...
Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a ...
Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a ...
Help Desk Specialist
Phoenix, AZ · Hybrid
Qualifications: * 2 years of experience working in an IT Help Desk environment. * 1-2 years of experience with Microsoft Office (Outlook, Access, Excel, Word, and PowerPoint). * 1-2 years of ...
Quick apply
Help Desk Specialist
Phoenix, AZ · Hybrid
Qualifications: * 2 years of experience working in an IT Help Desk environment. * 1-2 years of experience with Microsoft Office (Outlook, Access, Excel, Word, and PowerPoint). * 1-2 years of ...
This role is responsible for logging, prioritizing, and tracking help desk requests, troubleshooting technical issues, and collaborating with IT team members to support ongoing operations.
This role is responsible for logging, prioritizing, and tracking help desk requests, troubleshooting technical issues, and collaborating with IT team members to support ongoing operations.
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Eloy, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Eloy, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
We are pipelining candidates for a future role in Tucson, AZ With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
We are pipelining candidates for a future role in Tucson, AZ With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and ...
Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are ...
Quick apply
Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are ...
IT Support Technician- Larry H. Miller Mesa
Mesa, AZ · On-site
$21.25 - $29.25/hr
Relies on experience and judgment as well as pre-established Policies, Processes and Procedures to identify, research and resolve technical problems presented through Level I, II and III IT Help Desk ...
IT Support Technician- Larry H. Miller Mesa
Mesa, AZ · On-site
$21.25 - $29.25/hr
Relies on experience and judgment as well as pre-established Policies, Processes and Procedures to identify, research and resolve technical problems presented through Level I, II and III IT Help Desk ...
It Help Desk Intern information
See Arizona salary details
$8.74 - $10.12
1% of jobs
$10.12 - $11.51
3% of jobs
$11.51 - $12.89
3% of jobs
$13.74 is the 25th percentile. Wages below this are outliers.
$12.89 - $14.28
29% of jobs
The median wage is $15.33 / hr.
$14.28 - $15.66
18% of jobs
$15.66 - $17.05
13% of jobs
$17.79 is the 75th percentile. Wages above this are outliers.
$17.05 - $18.43
15% of jobs
$18.43 - $19.81
7% of jobs
$19.81 - $21.20
5% of jobs
$21.20 - $22.58
3% of jobs
$22.58 - $23.97
2% of jobs
$8
$16
$23
How much do it help desk intern jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for it help desk intern in Arizona is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.93 per hour, depending on experience, location, and employer.
What does an IT Help Desk Intern do?
An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.
What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?
To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.
What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?
IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.
What is the difference between It Help Desk Intern vs It Support Technician?
| Aspect | It Help Desk Intern | It Support Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some technical coursework | Associate's degree or relevant certifications (e.g., CompTIA A+) |
| Work Environment | Internship setting, often in a corporate or IT department | Full-time technical support role, often in IT service desks or support centers |
| Employer & Industry Usage | Entry-level, often in educational or training environments | Professional support roles across various industries |
| Common Search & Comparison | Yes | Yes |
The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.
What are the most commonly searched types of It Help Desk jobs in Arizona?
The most popular types of It Help Desk jobs in Arizona are:
What are popular job titles related to It Help Desk Intern jobs in Arizona?
For It Help Desk Intern jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Arizona look for?
The top searched job categories for It Help Desk Intern jobs in Arizona are:
What cities in Arizona are hiring for It Help Desk Intern jobs?
Cities in Arizona with the most It Help Desk Intern job openings:
Key responsibilities
Receive, analyze, document, escalate, and resolve customer issues and requests related to services delivered
Monitor and report on customer systems and networks using various monitoring tools
Partner with engineering teams to resolve technology problems and work towards resolution
Job description
Company Description
We delivers world class IT solutions 365/24/7. We're in search of dynamic individuals that are passionate about technology and providing best-in-class customer service. Our managed services engagements allow our employees to have access to a variety of technologies and environments, broadening your skillset while preparing you for future growth.
We employs nearly 550 people throughout the U.S. The company offers hybrid IT solutions including cloud and hosting solutions, managed services, ERP application management, professional services, IT hardware and top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon and Wisconsin. Our team of technology professionals manage secure, world-class, hybrid IT infrastructures and applications for thousands of businesses around the globe.
Job Description
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers; this team is the launching point for all customer support communications. Technicians are responsible for receipt, analysis, documentation, escalation, and resolution of customer issues and requests related to services delivered. This team is involved in major incident resolution.
Responsibilities include monitoring and reporting on customer systems and networks using various monitoring tools. A Service Desk Technician also handles operations duties within our datacenter. This individual will also partner closely with our engineer teams to solve technology problems and work to resolution. The candidate will demonstrate excellent communication, troubleshooting, and documentation skills as well as an understanding and application of computer support best practices.
**There are several shifts available in our Scottsdale, Gilbert and Tempe locations including first and third shift options**
Responsibilities
- Problem solve and deliver solutions to customer issues within SLAs to provide best in class customer service
- Issue and incident documentation in Cherwell ticketing tool
- Provide top-notch customer service via phone, email and chat in a service support center
- Escalate and partner with engineering teams to resolve customer issues
- Monitor enterprise systems through monitoring software (Nagios and Nimsoft)
- Account management through Active Directory for customer environments
- Dynamics AX and Baan ERP support
Qualifications
Required Qualifications
- 1+ years of IT experience.
- Must follow the Service Desk attendance guidelines to meet our customers' needs
Qualifications
Other Qualifications
- Established track record in IT technologies (Unix/Windows Servers, Database, Data Center and Borderless Networking, Client/Server Application Support)
- Able to produce a high standard deliverable while under time constraint pressure
- Experience interacting with external customers
- Excellent customer service skills, interpersonal skills, and telephone etiquette
- Friendly personality that enjoys assisting customers
- Good documentation skills and solid written grammar
- Able to accurately follow written technical work instructions
- Able to work in a structured environment
- Strong organization, time management, and prioritizing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
About ZenTech Consulting
Sourced by ZipRecruiter
Working with ZenTech Consulting offers potential applicants a unique experience versus a traditional job search. Choosing to begin your job search with ZenTech gives you immediate access to positions at leading companies that partner with us. The opportunity to work with a professional recruiter to identify your strengths, skills and how to apply your prior work experience are some of the immediate benefits to working with us. In addition, your recruiter will share important details about a position and provide interview tips so that you can effectively demonstrate your skills and expertise to hiring managers. By working with ZenTech Consulting, you can also build your network of connections and increase the number and variety of jobs you qualify for. Our service is completely free and you receive the added benefit of working with a recruiter that specializes in your industry. Our recruiters will identify available positions that fit your skills, personality and career goals as well as guide you through the hiring process.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Tampa, FL, US
Year founded
2011