2

Entrylevel Help Desk Analyst Jobs in Phoenix, AZ

Help Desk Analyst

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Phoenix, AZ - Help Desk Analyst (AZDOA ERP Division) | 100% Remote Local Phoenix, AZ candidates only. Resumes must include current location. Candidates must be local at the time of submission ...

Help Desk Analyst Remote

Phoenix, AZ · Remote

$21 - $28.75/hr

Help Desk Analyst Location: Remote (Phoenix, AZ) Job Type: Contract - 6 Months (Possibility of extension) Interview Mode: In person Responsibilities: * Provides technical assistance and support for ...

Help Desk Analyst (41949)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional ...

Help Desk Analyst (41949)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional ...

Help Desk Analyst (29047)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE have a Contract position available immediately for a Help Desk Analyst to join our customer in Phoenix,AZ. This is an ONSITE position. Please find below additional ...

Help Desk Analyst (29310)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst to join our customer in Phoenix, AZ . This is an ONSITE position. Please find below additional ...

Help Desk Analyst (29703)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT TO HIRE position available immediately for Help Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below ...

EHR Help Desk Analyst

Phoenix, AZ · On-site

$19.25 - $26.50/hr

EHR Help Desk Analyst In this role you will: * MyAvatar & Application Support * Serve as the first point of contact for MyAvatar issues related to documentation workflows, scheduling, reporting, user ...

An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...

An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...

SERVICE DESK ANALYST

Phoenix, AZ · On-site +1

$23 - $25/hr

SERVICE DESK ANALYST Job Location: Address: Arizona Department of Veterans' Services 4141 N ... Participate in special projects as directed by the CIO and Helpdesk Manager * Other duties as ...

New

Service Desk Analyst

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Level 1 Service Desk Analyst Type: Contract - 12 Months (Probability of Extension) Location ... Helping businesses digitally transform with smart cloud technologies. * Infrastructure Managed ...

We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Phoenix, Arizona. This Long-term Contract position focuses on resolving day-to-day ...

Service Desk Analyst

Scottsdale, AZ · On-site

$20.75 - $28.25/hr

The Service Desk Analyst is familiar with queue management techniques to ensure prompt and ... If you're the right candidate, we'll help you learn and grow. Who we are Mattamy Asset Management ...

Service Desk Analyst

Scottsdale, AZ

$20.75 - $28.25/hr

The Service Desk Analyst is familiar with queue management techniques to ensure prompt and ... If you're the right candidate, we'll help you learn and grow. Who we are Mattamy Asset Management ...

Help Desk Manager

Phoenix, AZ · On-site

$48 - $58/hr

Follow standard help desk procedures. Follow up with customers and users to ensure complete ... Entry Level Job Type & Location This is a Permanent position based out of Phoenix, AZ. Pay and ...

next page

Showing results 1-20

Entrylevel Help Desk Analyst information

See Phoenix, AZ salary details

$14

$23

$35

How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entrylevel help desk analyst in Phoenix, AZ is $23.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.73 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Phoenix, AZ?

For Entrylevel Help Desk Analyst jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Entrylevel Help Desk Analyst jobs in Phoenix, AZ look for?

The top searched job categories for Entrylevel Help Desk Analyst jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Entrylevel Help Desk Analyst jobs?

Cities near Phoenix, AZ with the most Entrylevel Help Desk Analyst job openings:

Help Desk Analyst

Expert Technology Services

Phoenix, AZ • On-site

$20.25 - $27.75/hr

Contractor

Posted 16 days ago


Job description

Phoenix, AZ - Help Desk Analyst (AZDOA ERP Division) | 100% Remote

Local Phoenix, AZ candidates only. Resumes must include current location. Candidates must be local at the time of submission, available for an in-person interview within 1 week of posting close, and able to start within 2 weeks of an offer. HireRight background check and drug screening required.

The Help Desk Analyst will provide technical support for AZ360 ERP and PageUp, assisting users via phone and email, troubleshooting issues, managing and escalating ServiceNow tickets, supporting data integrity audits, running reports, documenting processes, monitoring service desk activity, and providing new user orientation and training.

Required Qualifications:

  • 1+ year of Help Desk or troubleshooting experience
  • Experience using ServiceNow ticket management system
  • Strong customer service and technical troubleshooting skills
  • Experience documenting processes and resolving technical issues
  • Ability to prioritize, escalate, and manage tickets effectively
  • Knowledge of ERP systems, HR/Talent Management applications, and data integrity standards preferred

Key Responsibilities:

  • Provide Tier 1 technical support for AZ360 and PageUp
  • Diagnose and resolve user issues or escalate as needed
  • Monitor and manage ServiceNow tickets
  • Support data integrity compliance audits and reporting
  • Document procedures and communicate resolutions
  • Train and orient new users while delivering excellent customer service