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Entrylevel Help Desk Analyst Jobs in Missouri (NOW HIRING)

Updates Help Desk tickets with appropriate updates on activities and closes tickets with resolution entered upon completion of the job. * Participate in after hours on-call rotation to ensure night ...

Updates Help Desk tickets with appropriate updates on activities and closes tickets with resolution entered upon completion of the job. * Participate in after hours on-call rotation to ensure night ...

Help Desk Technician

Nixa, MO · On-site

$17.75 - $23.75/hr

... Analyst and other Technology Services team members to resolve technical issues and support district technology initiatives. • Maintain an organized, efficient, and professional Help Desk ...

Service Desk Analyst

Saint Louis, MO · On-site

$22.88 - $28.80/hr

Excellent customer service, communication and analytical skills. * Positive, professional, team ... The recruiter will work with you to understand your needs and help ensure an accessible experience ...

Service Desk Analyst

Saint Louis, MO · On-site

$22.88 - $28.80/hr

Excellent customer service, communication and analytical skills. * Positive, professional, team ... The recruiter will work with you to understand your needs and help ensure an accessible experience ...

Service Desk Analyst

Saint Louis, MO · On-site

$22.88 - $28.80/hr

The recruiter will work with you to understand your needs and help ensure an accessible experience ... Service Desk Analyst will support internal end users around the globe for all Information ...

Sr. Service Desk Analyst

Saint Louis, MO · On-site

$20 - $27.25/hr

ABOUT THE ROLE The successful candidate will help administer and manage the technology our ... Monitor Service Desk for tickets, monitor back up system, provide daily reports, file restores.

Sr. Service Desk Analyst

Saint Louis, MO · On-site

$20 - $27.25/hr

ABOUT THE ROLE The successful candidate will help administer and manage the technology our ... Monitor Service Desk for tickets, monitor back up system, provide daily reports, file restores.

Help Desk Technician

Saint Louis, MO · On-site

$19.50 - $26.25/hr

Apply systems analysis techniques, consulting with users to determine hardware, software, and ... to help guide responses and solutions. * Design, develop, document, analyze, and support ...

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Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Missouri? For Entrylevel Help Desk Analyst jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Missouri look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Missouri are:
What cities in Missouri are hiring for Entrylevel Help Desk Analyst jobs? Cities in Missouri with the most Entrylevel Help Desk Analyst job openings:
Infographic showing various Entrylevel Help Desk Analyst job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution.

Help Desk Specialist with Security Clearance

Zachary Piper Solutions, LLC

Kansas City, MO • On-site

$60K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Job description

Zachary Piper Solutions is seeking a Help Desk Specialist to support a company focused on enterprise IT and cybersecurity services for government networks. This position is on-site at Kansas City, Missouri. The Help Desk Specialist will provide first-level technical support and troubleshooting for end users accessing a large-scale enterprise network environment. This is a great position to get your foot in the door in a cleared IT environment. Responsibilities for the Help Desk Specialist include: * Provide Tier I technical support for end users, resolving issues related to hardware, software, and network connectivity
* Troubleshoot and support devices including laptops, desktops, printers, and mobile devices
* Assist users with Microsoft Office Suite, Outlook, and video teleconferencing (VTC) tools
* Document, track, and resolve service tickets in accordance with service level agreements
* Escalate complex technical issues to higher-tier support teams as needed Required Qualifications for the Help Desk Specialist include: * 0-6 months of experience in IT support, help desk, or related field
* Experience supporting desktop environments, Microsoft Office Suite, and basic networking issues
* Strong troubleshooting, communication, and customer service skills
* CompTIA Security+ (Sec+) certification required
* Active Secret Clearance required Compensation for the Help Desk Specialist include: * Salary Range: $60,000 depending on experience
* Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Sick leave as required by law
This job opens for applications on 7/24/2026. Applications for this job will be accepted for at least 30 days from the posting date. #LI-JM1 #LI-ONSITE SEO Keywords: Help Desk Specialist, IT Support, Service Desk Analyst, Entry-Level IT Jobs, Technical Support, CompTIA Security+, Secret Clearance Jobs, Desktop Support, Network Troubleshooting, Microsoft Office Support, Outlook Support, Cybersecurity Support, Government IT Jobs, Tier 1 Help Desk, IT Jobs Virginia, Marine Corps Network, Enterprise IT Support