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Entrylevel Help Desk Analyst Jobs in Spring, TX (NOW HIRING)

We are seeking a qualified IT help desk technician to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers ...

Be Seen First

POSITION: Service Desk Analyst LOCATION: Houston TX 77060 (Onsite - 5 days per week) Type ... · Help maintain, monitor, and upgrade computer systems and a network in combination with a ...

Be Seen First

POSITION: Service Desk Analyst LOCATION: Houston TX 77060 (Onsite - 5 days per week) Type ... · Help maintain, monitor, and upgrade computer systems and a network in combination with a ...

Service Desk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals. This ...

Service Desk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals. This ...

Service Desk Analyst II

Houston, TX

$19.50 - $26.75/hr

The Service Desk Analyst is the first point of contact between end users and the IT Organization. The analyst is responsible for recording the details of reported IT service issues, service requests ...

Service Desk Analyst II

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst is the first point of contact between end users and the IT Organization. The analyst is responsible for recording the details of reported IT service issues, service requests ...

Helpdesk Analyst

Houston, TX

$19.50 - $26.75/hr

Previous help desk and / or customer service desk experience preferred * Working experience related to computer systems, networking and operating systems Major Responsibilities and Duties: * Work ...

Head of Deals Desk (Risk Analysis) * Derivatives Traders * Finance * Credit * Operations Department ... These reports are essential to help them make the right commercial decisions and optimize the ...

Associate's degree in Information Technology, Computer Science, Network Administration or related business field. * 1-3 years of relevant IT experience as either a Help Desk Analyst, Desktop ...

Responsibilities include 24hr/7/365 day monitoring and analysis of production systems, dispatch and ... Strong understanding of help desk support principles including documentation and issue ownership

Responsibilities include 24hr/7/365 day monitoring and analysis of production systems, dispatch and ... Strong understanding of help desk support principles including documentation and issue ownership

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Entrylevel Help Desk Analyst information

See Spring, TX salary details

$12

$21

$31

How much do entrylevel help desk analyst jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for entrylevel help desk analyst in Spring, TX is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.94 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Spring, TX? For Entrylevel Help Desk Analyst jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Spring, TX look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Spring, TX are:
What cities near Spring, TX are hiring for Entrylevel Help Desk Analyst jobs? Cities near Spring, TX with the most Entrylevel Help Desk Analyst job openings:
Service Desk Analyst (5 days onsite)

Service Desk Analyst (5 days onsite)

Dexter Technologies

Houston, TX • On-site

$19.50 - $26.75/hr

Other

Posted 6 days ago


Job description

Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.

We are actively seeking qualified candidates for the following position for our client, who is an industry leader:

POSITION: Service Desk Analyst

LOCATION: Houston TX (Onsite - 5 days per week)

Type: Full Time

The Role

Job Summary

The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals. This role demands a meticulous troubleshooter who can swiftly resolve issues, optimize system performance, and deliver high-quality end-user training and support.

Key Responsibilities

  • Apply systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications.
  • Manage queries via email, in-person, or with a ticketing system, and work closely with IT peers to ensure setups within process/infrastructure configuration
  • Champion service satisfaction by conducting follow-ups and ensuring timely resolution of incidents and requests.
  • Design, document, test, create, or modify computer programs related to machine operating systems
  • Effectively track and log all user interactions, incident reports, and service requests.
  • IT configuration for new employees, onboarding & employee termination process
  • Develop and implement robust procedures for incident and request resolutions, thereby improving our IT service management processes.
  • Create and update technical documentation to enrich our knowledge base.
  • Design, develop, test, document, or modify computer systems or programs.
  • Contribute to IT project initiatives as a dedicated team member.
  • Help maintain, monitor, and upgrade computer systems and a network in combination with a teammate, IT Systems Engineer
  • Lead set up of workstations with computers and necessary peripheral devices (scanners, printers, etc.)
  • Install and configure appropriate software and functions according to specifications
  • Ensure security and privacy of networks and computer systems
  • Maintain records/logs of repairs and fixes, and maintenance schedule
  • Identify computer or network equipment shortages and place orders
  • Other responsibilities as assigned

Knowledge and Skills

  • Excellent communication & organizational skills
  • Strong telephone and customer service skills
  • Detail-oriented, analytical, and problem-solving skills
  • Windows Terminal Server end-user support and printer technologies
  • Solid experience with Active Directory, Microsoft platforms, and ticketing solutions
  • Experience with troubleshooting and escalation of incidents, including documentation, diagnosing, and following resolution steps

Qualifications

  1. Associate degree in information technology preferred
  2. Minimum (3) three years of experience working in an IT Help Desk or Service Desk role