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Assistant Dell Help Desk Jobs in Spring, TX (NOW HIRING)

Help Desk Technician I

Houston, TX · On-site

$44K - $46K/yr

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Close a minimum of 16 work orders a day. * Assist and complete IT Department projects as needed.

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Close a minimum of 16 work orders a day. * Assist and complete IT Department projects as needed.

Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on ... Dell) * Evaluate documented resolutions and help contribute to the resolutions library. Develop ...

Service Desk Analyst

Houston, TX · On-site

$17.75 - $24.25/hr

Help maintain, monitor, and upgrade computer systems and a network in combination with peer ... Ensure security and privacy of networks and computer systems * Assist with any hardware setups ...

Job Title IT Service Desk Admin Education Associate Degree Location Houston - Houston, TX 77032 US ... Create, review, and update IT policies, procedures, and standards. * Assist with Microsoft Intune ...

Helpdesk Analyst

Houston, TX

$19.50 - $26.75/hr

McCorvey Companies is at the forefront of design build/design assist, pre-construction ... Previous help desk and / or customer service desk experience preferred * Working experience related ...

Strong commitment to customer service Help desk ticketing system experience. Strong expertise in ... Dell Servers, Cisco UCS Servers o Hands-on experience with Cisco's Unified Computing Systems, B/C ...

... Dell/EMC, NetApp). • Excellent interpersonal skills to effectively communicate with cross ... • Help desk ticketing system experience. • Strong expertise in NAS and SAN based storage ...

The Service Desk Specialist I assist with hardware and software evaluations and may prepare ... Help Desk issues and technologies Required Qualifications - About you: We are looking for ...

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Assistant Dell Help Desk information

See Spring, TX salary details

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How much do assistant dell help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for assistant dell help desk in Spring, TX is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.53 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

What are popular job titles related to Assistant Dell Help Desk jobs in Spring, TX? For Assistant Dell Help Desk jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Assistant Dell Help Desk jobs in Spring, TX look for? The top searched job categories for Assistant Dell Help Desk jobs in Spring, TX are:
What cities near Spring, TX are hiring for Assistant Dell Help Desk jobs? Cities near Spring, TX with the most Assistant Dell Help Desk job openings:

Help Desk Coordinator

Texas Petroleum Group

Houston, TX • On-site

Full-time

Re-posted 6 days ago


Job description

Company Overview:
Welcome to Timewise! Shell Mobility & Convenience proudly operates over 200 Timewise convenience stores and Shell gas stations in Texas and New Mexico. Our friendly team provides great customer service while supporting our employees with growth opportunities. Shell Mobility & Convenience is based in Houston, Texas and became part of the Shell Group in 2022. Join our friendly and hard-working Timewise family!
Position Summary:
The Helpdesk Coordinator is primarily responsible for remotely connecting assets for troubleshooting, repairing and upgrading. In this role you will evaluate work requests and manage contractors to resolve issues.
Responsibilities:
  • Work alongside subject matter experts that help each other solve unique day to day problems for the Petroleum Industry.
  • Focus on an assigned site list to maintain asset uptime.
  • Step in when the dispatcher isn't available and answer calls, emails and dispatch work orders.
  • Grow with the RTOC (Real Time Operating Center) as it is further refined and developed to support our stores.
  • In this role you will learn to use Insite360, Netops, Titan and other remote monitoring software tools to maintain facility equipment and maximize uptime.
  • You will learn steps to attempt to remedy the issue using these tools, work with site personnel and lean on other RTOC team support. If unable to resolve, you will then decide to dispatch TPG technician or contractor.
  • Assist in supporting special projects assigned to the Maintenance Department.

Education and Experience:
  • High School Diploma or GED Equivalent.

Knowledge and Skills:
  • Knowledge on Microsoft Office Suite applications: Outlook, Word, Excel, Power Point, Teams, Power BI, etc.
  • Ability to work with store personnel over the phone to help troubleshoot and remedy inoperable systems.
  • Strong desire to take ownership and see tasks through to resolution.

Physical Requirements:
  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Repeating motions that may include the wrists, hands and or fingers.
  • Light work that includes moving objects up to 20 pounds.
  • Will require to work nights and weekends.