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Assistant Dell Help Desk Jobs in Spring, TX (NOW HIRING)

US Physical Therapy

Help Desk Technician I

Houston, TX · On-site

$44K - $46K/yr

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Close a minimum of 16 work orders a day. * Assist and complete IT Department projects as needed.

US Physical Therapy

Help Desk Technician I

Houston, TX · On-site

$44K - $46K/yr

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Close a minimum of 16 work orders a day. * Assist and complete IT Department projects as needed.

Kforce Technology Staffing

Help Desk Lead

Houston, TX · On-site

Kforce has a client in Houston, TX that is seeking a Helpdesk Lead to oversee daily IT Helpdesk ... Coordinate support for remote users, field locations, and operational sites * Assist with incident ...

XPERTECHS

Support Desk Specialist

Bellaire, TX · On-site

Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on ... Dell) * Evaluate documented resolutions and help contribute to the resolutions library. Develop ...

PSA BDP

IT Service Desk Admin

Houston, TX · On-site

Job Title IT Service Desk Admin Education Associate Degree Location Houston - Houston, TX 77032 US ... Create, review, and update IT policies, procedures, and standards. * Assist with Microsoft Intune ...

McCorvey Sheet Metal

Helpdesk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

McCorvey Companies is at the forefront of design build/design assist, pre-construction ... Previous help desk and / or customer service desk experience preferred * Working experience related ...

sydata

Storage Admin

Houston, TX

Strong commitment to customer service Help desk ticketing system experience. Strong expertise in ... Dell Servers, Cisco UCS Servers o Hands-on experience with Cisco's Unified Computing Systems, B/C ...

sydata

Storage Admin

Houston, TX · On-site

... Dell/EMC, NetApp). • Excellent interpersonal skills to effectively communicate with cross ... • Help desk ticketing system experience. • Strong expertise in NAS and SAN based storage ...

Bdp International

IT Service Desk Admin

Houston, TX

Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft ... Create, review, and update IT policies, procedures, and standards. Assist with Microsoft Intune ...

Hays Electrical Services

Helpdesk Technician

Houston, TX · On-site

$17.25 - $23.25/hr

Support the rollout and maintenance of IT equipment and software across the business. * Assist with ... Demonstrated experience using a helpdesk ticketing system (e.g., Atera, ConnectWise, ServiceNow, or ...

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Assistant Dell Help Desk information

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How much do assistant dell help desk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for assistant dell help desk in Spring, TX is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.53 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

Does Assistant Dell Help Desk offer remote jobs?

Assistant Dell Help Desk positions often offer remote work options, especially for technical support roles that can be performed online. Candidates typically need reliable internet access, relevant technical skills, and may require specific certifications or training. Remote opportunities depend on the company's current staffing needs and policies.

Is help desk a good entry level IT job?

A help desk position, such as an Assistant Dell Help Desk role, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with certifications like CompTIA A+ or Network+.

What are popular job titles related to Assistant Dell Help Desk jobs in Spring, TX?

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Assistant Dell Help Desk jobs near you

Help Desk Coordinator

Texas Petroleum Group

Houston, TX • On-site

Full-time

Re-posted 27 days ago

Job description

Company Overview:
Welcome to Timewise! Shell Mobility & Convenience proudly operates over 200 Timewise convenience stores and Shell gas stations in Texas and New Mexico. Our friendly team provides great customer service while supporting our employees with growth opportunities. Shell Mobility & Convenience is based in Houston, Texas and became part of the Shell Group in 2022. Join our friendly and hard-working Timewise family!
Position Summary:
The Helpdesk Coordinator is primarily responsible for remotely connecting assets for troubleshooting, repairing and upgrading. In this role you will evaluate work requests and manage contractors to resolve issues.
Responsibilities:
  • Work alongside subject matter experts that help each other solve unique day to day problems for the Petroleum Industry.
  • Focus on an assigned site list to maintain asset uptime.
  • Step in when the dispatcher isn't available and answer calls, emails and dispatch work orders.
  • Grow with the RTOC (Real Time Operating Center) as it is further refined and developed to support our stores.
  • In this role you will learn to use Insite360, Netops, Titan and other remote monitoring software tools to maintain facility equipment and maximize uptime.
  • You will learn steps to attempt to remedy the issue using these tools, work with site personnel and lean on other RTOC team support. If unable to resolve, you will then decide to dispatch TPG technician or contractor.
  • Assist in supporting special projects assigned to the Maintenance Department.

Education and Experience:
  • High School Diploma or GED Equivalent.

Knowledge and Skills:
  • Knowledge on Microsoft Office Suite applications: Outlook, Word, Excel, Power Point, Teams, Power BI, etc.
  • Ability to work with store personnel over the phone to help troubleshoot and remedy inoperable systems.
  • Strong desire to take ownership and see tasks through to resolution.

Physical Requirements:
  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Repeating motions that may include the wrists, hands and or fingers.
  • Light work that includes moving objects up to 20 pounds.
  • Will require to work nights and weekends.

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