Assistant Dell Help Desk Jobs in Spring, TX (NOW HIRING)

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Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft Intune administration, compliance activities, and IT security initiatives. This role is responsible for maintaining documentation, supporting audit readiness, and ensuring compliance with organizational policies and procedures. Key Responsibilities Maintain and improve Global Service Desk procedures and documentation.

Execute and track compliance tasks, controls, and audit-related activities. Create, review, and update IT policies, procedures, and standards. Assist with Microsoft Intune administration, device management, and endpoint security.

Support IT security initiatives, remediation efforts, and compliance requirements. Manage projects and documentation from initiation through completion. Collaborate with stakeholders to support operational and compliance objectives.

Work independently while managing multiple priorities in a fast-paced environment.Qualifications Required Experience in IT support, Service Desk operations, compliance, or endpoint management. Familiarity with Microsoft Intune and Microsoft 365 environments. Knowledge of IT compliance, security controls, and governance requirements

Strong organizational, communication, and documentation skills. Ability to manage multiple priorities with strong attention to detail. Preferred Knowledge of Microsoft Intune.

Experience in creating technical documentation, policies, and procedures. Core Competencies Technical Expertise Compliance Awareness Problem Solving Communication Accountability Organization and Planning Continuous Improvement Teamwork Attention to Detail Education & Experience Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field, or equivalent work experience. Minimum of 2 years of experience in IT support, Service Desk operations, compliance, endpoint management, or a related IT role.

Please note: There is no relocation or immigration assistance associated with this opening. Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment.

Please visit our website: www.bdpinternational.com *** This is a great opportunity to advance your career. Come join our growing BDP team!*** BDP International - The Employer of Choice Follow BDP International Career Pages. Facebook l Twitter l LinkedIn #LI-CB1Qualifications Required Experience in IT support, Service Desk operations, compliance, or endpoint management

Familiarity with Microsoft Intune and Microsoft 365 environments. Knowledge of IT compliance, security controls, and governance requirements. Strong organizational, communication, and documentation skills.

Ability to manage multiple priorities with strong attention to detail. Preferred Knowledge of Microsoft Intune. Experience in creating technical documentation, policies, and procedures.

Core Competencies Technical Expertise Compliance Awareness Problem Solving Communication Accountability Organization and Planning Continuous Improvement Teamwork Attention to Detail Education & Experience Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field, or equivalent work experience. Minimum of 2 years of experience in IT support, Service Desk operations, compliance, endpoint management, or a related IT role. Please note: There is no relocation or immigration assistance associated with this opening.

Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment. Please visit our website: www.bdpinternational.com *** This is a great opportunity to advance your career

Come join our growing BDP team!*** BDP International - The Employer of Choice Follow BDP International Career Pages. Facebook l Twitter l LinkedIn #LI-CB1