Houston, TX · On-site
$17.25 - $23.25/hr
Log, track, prioritize, and manage support requests through the helpdesk ticketing system, ensuring ... Knowledge of SharePoint Online or Teams administration * Familiarity with Apple iOS and mobile ...
Quick apply
Houston, TX · On-site
$17.25 - $23.25/hr
Log, track, prioritize, and manage support requests through the helpdesk ticketing system, ensuring ... Knowledge of SharePoint Online or Teams administration * Familiarity with Apple iOS and mobile ...
Be Seen First
Houston, TX · Remote
$30 - $45/hr
WE ARE HIRING PRIVATE TUTORS (IN-PERSON & ONLINE)! ***Sliding Payscale $30-$45/hour depending on ... FUN Our highest priority at Let's Learn Together is to help students cultivate a true LOVE for ...
New
Quick apply
Be Seen First
Houston, TX · Remote
$30 - $45/hr
WE ARE HIRING PRIVATE TUTORS (IN-PERSON & ONLINE)! ***Sliding Payscale $30-$45/hour depending on ... FUN Our highest priority at Let's Learn Together is to help students cultivate a true LOVE for ...
New
... helpful and positive presence in the workplace. Responsibilities: * Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
... helpful and positive presence in the workplace. Responsibilities: * Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
$19.50 - $26.75/hr
Previous help desk and / or customer service desk experience preferred * Working experience related to computer systems, networking and operating systems Major Responsibilities and Duties: * Work ...
Quick apply
$19.50 - $26.75/hr
Previous help desk and / or customer service desk experience preferred * Working experience related to computer systems, networking and operating systems Major Responsibilities and Duties: * Work ...
Houston, TX · Hybrid
A chance to be part of a legacy of helping families build homes and memories. * Opportunities for ... Apply online and include your resume and a cover letter. Join Tilson Homes and help us continue our ...
Houston, TX · Hybrid
A chance to be part of a legacy of helping families build homes and memories. * Opportunities for ... Apply online and include your resume and a cover letter. Join Tilson Homes and help us continue our ...
Houston, TX · On-site
$15.25 - $20.25/hr
About the job Online Travel Support Assistance As an Online Travel Support Assistance, you will ... Your role is to provide friendly, reliable, and professional support by helping with bookings ...
Houston, TX · On-site
$15.25 - $20.25/hr
About the job Online Travel Support Assistance As an Online Travel Support Assistance, you will ... Your role is to provide friendly, reliable, and professional support by helping with bookings ...
Houston, TX · On-site
A chance to be part of a legacy of helping families build homes and memories. * Opportunities for ... Apply online and include your resume and a cover letter. Join Tilson Homes and help us continue our ...
Houston, TX · On-site
A chance to be part of a legacy of helping families build homes and memories. * Opportunities for ... Apply online and include your resume and a cover letter. Join Tilson Homes and help us continue our ...
Houston, TX · On-site
$19 - $25.75/hr
Short Description Bowman has an opportunity for a Helpdesk Technician I to join our team in Houston, TX. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ...
Houston, TX · On-site
$19 - $25.75/hr
Short Description Bowman has an opportunity for a Helpdesk Technician I to join our team in Houston, TX. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ...
Houston, TX · Remote
As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment ... At Nexora Talent, we value personalized service and take pride in helping travelers create ...
Houston, TX · Remote
As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment ... At Nexora Talent, we value personalized service and take pride in helping travelers create ...
Houston, TX · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Houston, TX · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Houston, TX · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
Houston, TX · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
Houston, TX · Remote
$45K - $65K/yr
Online Hotel Reservationist We are seeking a dependable, entry-level Online Hotel Reservationist to ... enjoys helping others, and is detail-oriented. You will be trained to manage hotel reservation ...
Houston, TX · Remote
$45K - $65K/yr
Online Hotel Reservationist We are seeking a dependable, entry-level Online Hotel Reservationist to ... enjoys helping others, and is detail-oriented. You will be trained to manage hotel reservation ...
Houston, TX · Remote
$18 - $40/hr
... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Houston, TX · Remote
$18 - $40/hr
... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Spring, TX · On-site
$13.75 - $16.25/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
Spring, TX · On-site
$13.75 - $16.25/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
Spring, TX · On-site
$13.25 - $15.75/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
Spring, TX · On-site
$13.25 - $15.75/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
$14.25 - $17/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
$14.25 - $17/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
Conroe, TX · On-site
$12.75 - $15.25/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
Conroe, TX · On-site
$12.75 - $15.25/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
$12.50 - $14.75/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
$12.50 - $14.75/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
$13.75 - $16.25/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
$13.75 - $16.25/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
$12.50 - $14.75/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
$12.50 - $14.75/hr
We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
$11.34 - $13.05
2% of jobs
$13.05 - $14.76
6% of jobs
$14.76 - $16.47
12% of jobs
$16.95 is the 25th percentile. Wages below this are outliers.
$16.47 - $18.18
17% of jobs
The median wage is $19.55 / hr.
$18.18 - $19.89
16% of jobs
$19.89 - $21.61
16% of jobs
$22.46 is the 75th percentile. Wages above this are outliers.
$21.61 - $23.32
12% of jobs
$23.32 - $25.03
7% of jobs
$25.03 - $26.74
6% of jobs
$26.74 - $28.45
3% of jobs
$28.45 - $30.16
2% of jobs
$11
$20
$30
An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.
A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.
To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.
$17.25 - $23.25/hr
Full-time
Re-posted 11 days ago
6.7
Based on 6 frontline employees who took The Breakroom Quiz
Department: Information Technology
Reports To: IT Manager / Director of IT
Position Summary
Serves as the primary point of contact for staff across the business, providing timely and effective technical support to keep operations productive. Acts as a customer-focused, proactive problem-solver who is skilled in troubleshooting hardware, software, and connectivity issues, comfortable supporting a fast-paced environment, and experienced in managing day-to-day helpdesk operations.
Key Responsibilities
SKILLS & EXPERIENCE
• This role is well-suited to candidates early in their IT career — up to 1 years of
experience in a helpdesk or IT support role, or equivalent demonstrated technical ability,
is preferred
• Solid understanding of Microsoft 365 applications (Outlook, Teams, SharePoint,
OneDrive)
• Experience with Windows 10/11 desktop support and troubleshooting
• Familiarity with Microsoft Entra ID (Azure AD) for user and device management
• Basic understanding of networking concepts (DNS, DHCP, TCP/IP, VPNs)
• Demonstrated experience using a helpdesk ticketing system (e.g., Atera, ConnectWise,
ServiceNow, or similar) as a core part of daily workflow
• Proven ability to manage and prioritize multiple concurrent requests in a fast-paced
environment
• Exceptional interpersonal and communication skills, with a track record of maintaining
professionalism and empathy when dealing with frustrated or difficult users
• Strong communication skills with the ability to explain technical issues to non-technical
users
• A methodical, patient approach to troubleshooting and problem-solving
DESIRABLE (BUT NOT ESSENTIAL)
• Experience with Microsoft Intune or endpoint management tools
• Exposure to Microsoft Defender or similar security platforms
• Knowledge of SharePoint Online or Teams administration
• Familiarity with Apple iOS and mobile device management (MDM) tools
• Familiarity with industry software such as the Trimble Suite, Autodesk, or Atera —
experience with these platforms is a bonus, though full training will be provided
• CompTIA A+, Microsoft certifications (MD-102, MS-900), or equivalent
• Experience in a trade, construction, or field services environment
• A genuine eagerness to learn across a broad and varied scope of IT — from end-user
support through to systems, security, and beyond
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Construction
201 - 500 Employees
Humble, TX, US
2007
