1

Online Helpdesk Jobs in Lubbock, TX (NOW HIRING)

Guides students through writing user manuals, standard operating procedures, technical reports, proposals, and online help documentation. Emphasizes clarity, conciseness, and accuracy in conveying ...

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...

PSAT Tutor

Lubbock, TX · Remote

$40/hr

... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

Guitar Tutor

Lubbock, TX · Remote

$40/hr

... online Guitar tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

... online Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

Rhino Tutor

Lubbock, TX · Remote

$40/hr

... online Rhino tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

... online Sketchup tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

NPTE Tutor

Lubbock, TX · Remote

$40/hr

... online NPTE tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

... online Autodesk Fusion 360 tutors nationally. As a tutor on the Varsity Tutors Platform, you'll ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

next page

Showing results 1-20

Online Helpdesk information

See Lubbock, TX salary details

$10

$19

$29

How much do online helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for online helpdesk in Lubbock, TX is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.31 per hour, depending on experience, location, and employer.

What is an Online Helpdesk job?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Online Helpdesk position, and why are they important?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

What does a typical day look like for someone working in an Online Helpdesk role?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.
What are the most commonly searched types of Helpdesk jobs in Lubbock, TX? The most popular types of Helpdesk jobs in Lubbock, TX are:
What are popular job titles related to Online Helpdesk jobs in Lubbock, TX? For Online Helpdesk jobs in Lubbock, TX, the most frequently searched job titles are:
What job categories do people searching Online Helpdesk jobs in Lubbock, TX look for? The top searched job categories for Online Helpdesk jobs in Lubbock, TX are:
What cities near Lubbock, TX are hiring for Online Helpdesk jobs? Cities near Lubbock, TX with the most Online Helpdesk job openings:
Graduate Online Student Advocate

Graduate Online Student Advocate

Texas Tech University

Lubbock, TX • On-site

$15 - $20/hr

Other

Posted 11 days ago


Texas Tech University rating

7.2

Company rating: 7.2 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

327th of 528 rated colleges and universities


Job description

The Online Student Advocate will provide comprehensive, personalized support to online students, helping them navigate academic and administrative processes, and connecting them with institutional resources. This role is essential in ensuring the success and well-being of online students by offering a seamless and supportive experience throughout their educational journey.


What Texas Tech University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Texas Tech University logo

About Texas Tech University

Sourced by ZipRecruiter

Committed to teaching and the advancement of knowledge, Texas Tech University, a comprehensive public research university, provides the highest standards of excellence in higher education, fosters intellectual and personal development, and stimulates meaningful research and service to humankind.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Lubbock, TX, US

Year founded

1923