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Remote Helpdesk Jobs in Lubbock, TX (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Lubbock, TX · On-site +1

$14.50 - $19.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Promoted2

Remote Insurance Agent

Lubbock, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

HMG Careers

Remote Sales Manager

Brownfield, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Benefits Advisor

New Deal, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Benefits Advisor

Floydada, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Sales Executive

Lubbock, TX · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Benefits Advisor

Smyer, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Empire State Careers

Sales Executive - Remote

Lubbock, TX · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Empire State Careers

Remote Account Executive

Lubbock, TX · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Benefits Advisor

Meadow, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Manager

Levelland, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Manager

Post, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Representative Remote

Floydada, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Manager

Idalou, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Representative Remote

Levelland, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Lubbock, TX

Remote Helpdesk information

See Lubbock, TX salary details

$10

$19

$29

How much do remote helpdesk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote helpdesk in Lubbock, TX is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.31 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Lubbock, TX?

The most popular types of Helpdesk jobs in Lubbock, TX are:

What are popular job titles related to Remote Helpdesk jobs in Lubbock, TX?

For Remote Helpdesk jobs in Lubbock, TX, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk jobs in Lubbock, TX look for?

The top searched job categories for Remote Helpdesk jobs in Lubbock, TX are:

What cities near Lubbock, TX are hiring for Remote Helpdesk jobs?

Cities near Lubbock, TX with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Lubbock, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,352 per year, or $19.9 per hour.

Remote Agency Development Manager - Virtual/Remote

Colonial Life

Lubbock, TX • Remote

$75K - $100K/yr

Contractor

Medical, Life

Re-posted 24 days ago

Job description

We are searching for a motivated Remote Agency Development Manager in West Texas. The Remote Agency Development Manager is an independent insurance sales agent role, which leads and mentors other independent agents in delivering voluntary benefits and state-of-the-art technology that help local businesses create well-rounded benefits packages that protect their employees in life’s unexpected moments.
Partnering with Colonial Life means making a difference while benefiting from Colonial Life’s 80+ years of experience, collaboration, and innovation. Colonial Life supports business owners throughout their journey with a people-first approach and by providing tools, resources, and mentorship that can help you succeed. Colonial Life is not only helping independent agents build a successful future but also make a lasting impact on the lives of others!
Estimated Income for First Year - $75,000 - $100,000*
*Commission only
Benefits
Flexible work schedule, Uncapped Commissions, Remote Work
Responsibilities
Successful business leaders prioritize:
  • Recruiting and training new sales representatives
  • Assisting with interviews and training
  • Coaching on prospecting and presentations
  • Supporting new sales representatives in achieving sales goals
  • Utilizing tools for prospecting, client acquisition, and management
  • Leading and participating in the onboarding of new agents
Beneficial Qualifications and/or Skills:
  • B2B sales experience
  • Proven ability to recruit, develop, and lead sales teams
  • Background in insurance sales with a Life & Accident/Health Insurance License (or willingness to obtain)
  • Self-motivated with a strong work ethic and the ability to work independently while inspiring teams
Compensation: As an Agency Development Manager, you have the potential to earn competitive commissions based on sales results, including renewal income, bonuses, and world-class trips.
 
Training and professional development opportunities will be available to help you develop, expand, and strengthen your agency. You may also choose to become a member of the Association of Insurance Professionals (AIP), which can provide access to exclusive perks, discounts, and benefits.
This is an independent contractor opportunity in which you are in business for yourself but not by yourself. Any income range associated with this posting represents the potential pre-tax earnings of a business owner in this role, not a guaranteed salary or guaranteed earnings. All earnings in this role are sales results-based and uncapped, with a tremendous potential for growth based on your business acumen.
Requirements
Authorized to work in the US without sponsorship
Prior B2B sales experience
Confirm your resume will show prior B2B sales experience
Proven ability to recruit, develop, and lead sales teams
We cannot hire anyone outside of West Texas, US. Confirm you currently live West of Lubbock, TX.
Do you currently have or are willing to obtain your own Texas Life and Health Insurance License
Requisition #cmrmmax7c7pa00jlchn0pshjx