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Remote Helpdesk Jobs Near Me

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional ... Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ...

Kollasoft Inc.

HelpDesk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position Description: 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) HDA1 to help IT Automate ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional ... Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ...

US Tech Solutions

Helpdesk Support

Columbus, OH · On-site

$19.25 - $26/hr

Helpdesk Support Location: Columbus, OH Duration: Job Details: Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests. Provides immediate assistance ...

R1 RCM

Clinical Coding Appeals Nurse

Columbus, OH · On-site

$65K - $116K/yr

Remote, USA Remote, GA Remote, OH Remote, NC Remote, TN Remote, TX Remote, FL Remote, KY Remote, IN ... As our Clinical Coding Appeals Nurse , you will help review and interpret medical records to draft ...

US IT Solutions Inc

HelpDesk Engineer

Columbus, OH · On-site

Company Description We(US IT Solution) are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and ...

US Tech Solutions

Helpdesk Support

Columbus, OH · On-site

$19.25 - $26/hr

Company Description US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ...

HB Travels

Remote Support Specialist

Columbus, OH · Remote

$20K - $40K/yr

This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional service in a remote work environment. As a Remote Support Specialist, you will assist ...

HB Travels

Remote Support Specialist

Columbus, OH · Remote

This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional service in a remote work environment. As a Remote Support Specialist, you will assist ...

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How much do remote helpdesk jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
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Remote Helpdesk jobs near you
A map of the United States highlighting the number of Remote Helpdesk job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Helpdesk job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Helpdesk Support

Dublin, OH

American Freight Furniture and Mattress
Furniture Manufacturing • 1 - 5K employees
Learn more about American Freight Furniture and Mattressexternal

$17 - $25/hr

Full-time

Re-posted 3 days ago

Job description

Job Title: IT Helpdesk Support

Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent communication skills, strong technical knowledge, and a customer-oriented mindset.

Responsibilities:

  • Provide technical support to clients via phone, email, or in-person.
  • Identify, troubleshoot, and resolve IT-related issues.
  • Document and track all support requests and resolutions in the ticketing system.
  • Perform remote or on-site installations, upgrades, and repairs of hardware and software.
  • Assist with user account management, password resets, and access permissions.
  • Collaborate with other IT team members to resolve complex issues.
  • Provide training and guidance to end-users on using technology and software.
  • Stay up to date with the latest technology trends, software updates, and security protocols.
  • Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.

Requirements:

  • Proven experience as an IT Helpdesk Support or similar role
  • Excellent communication and customer service skills
  • Strong technical knowledge of computer hardware, software, operating systems, and networking
  • Experience with ticketing systems, remote desktop tools, and diagnostic utilities
  • Familiarity with ITSM best practices, such as ITIL
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required.

Compensation:

As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $17-25 per hour.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.