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Remote Helpdesk Jobs in Ohio (NOW HIRING)

CFS

Export Compliance Specialist

Akron, OH · On-site +1

$70K - $90K/yr

Northeast, Ohio or Remote Help shape global trade compliance for a growing organization with complex international operations. This role offers high visibility, cross-functional collaboration, and ...

AMN Healthcare, Inc.

Remote Radiology

Beachwood, OH · Remote

$580K/yr

& Requirements Remote Radiology StartDate: ASAP Available Shifts: Monday - Friday Pay Rate: $465000 ... helping healthcare organizations provide quality patient care that continually evolves to make ...

AMN Healthcare, Inc.

Remote Radiology

Beachwood, OH · Remote

$580K/yr

& Requirements Remote Radiology StartDate: ASAP Available Shifts: Monday - Friday Pay Rate: $465000 ... helping healthcare organizations provide quality patient care that continually evolves to make ...

Solid Rock Recruiting LLC

Remote Tax Manager

Columbus, OH · On-site +1

$135K - $195K/yr

We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...

ForgeFit

Remote Inside Sales Representative

Dayton, OH · On-site +1

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

ForgeFit

Remote Customer Service Specialist

Cincinnati, OH · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

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How much do remote helpdesk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote helpdesk in Ohio is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Ohio? The most popular types of Helpdesk jobs in Ohio are:
What are popular job titles related to Remote Helpdesk jobs in Ohio? For Remote Helpdesk jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Ohio look for? The top searched job categories for Remote Helpdesk jobs in Ohio are:
What cities in Ohio are hiring for Remote Helpdesk jobs? Cities in Ohio with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Ohio as of July 2026, with employment types broken down into 3% Locum Tenens, 85% Full Time, 9% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,780 per year, or $22 per hour.

Export Compliance Specialist

CFS

Akron, OH • On-site, Remote

$70K - $90K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Export Compliance Specialist
Salary: $70,000 - $90,000
Location: Northeast, Ohio or Remote
Help shape global trade compliance for a growing organization with complex international operations. This role offers high visibility, cross-functional collaboration, and the opportunity to be a key compliance resource impacting global business activities.
Why This Opportunity Stands Out:
  • High-impact role supporting global export compliance initiatives
  • Opportunity to serve as a subject matter expert in EAR and ITAR regulations
  • Exposure to engineering, operations, sales, legal, and other business functions
  • Ability to influence compliance processes and best practices across the organization
  • Visibility into international trade operations and licensing strategy
  • Opportunity to lead training and compliance awareness initiatives
  • Flexible location with remote work option
  • Stable role within a highly regulated and business-critical function
Key Responsibilities for the Export Compliance Specialist:
  • Perform export classifications under EAR and ITAR regulations
  • Manage export licensing activities, including SNAP-R and DECCS submissions
  • Review EUCs, conduct ownership reviews, and oversee denied-party screening
  • Support business units on export compliance and licensing requirements
  • Maintain export compliance documentation, manuals, and control plans
  • Deliver compliance training and support SOP adherence
Qualifications for the Export Compliance Specialist:
  • 5+ years of export compliance experience
  • Strong knowledge of EAR and ITAR regulations
  • Experience with export licensing and classification processes
  • SAP or ERP system experience preferred
For immediate and confidential consideration reach out to me, Kelley McEndree, at kmcendree@cfstaffing.com.
#INJUL2026

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