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Remote Live Chat Advisor Jobs in Ohio (NOW HIRING)

Morley

Art Director (Remote - Ohio)

Columbus, OH · Remote

$116K - $122K/yr

Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Ohio)

Columbus, OH · On-site +1

$116K - $122K/yr

Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

7 17 Credit Union

VIDEO SERVICE REPRESENTATIVE

Warren, OH · Remote

$13.75 - $18.75/hr

... and live chat technology. In this role, you will serve as a trusted first point of contact for ... Serve as a single point of contact for members needing assistance at other branches or remote ...

Schnitzer Agency

Remote Sales Consultant

Toledo, OH · On-site +1

$30K - $160K/yr

Your role is to guide, advise, and close. What makes this different: * Inbound, pre-qualified leads ... live, automated, A.I., or prerecorded calls, including for marketing or recruiting purposes.

Schnitzer Agency

Remote Sales Consultant

Akron, OH · On-site +1

$30K - $160K/yr

Your role is to guide, advise, and close. What makes this different: * Inbound, pre-qualified leads ... live, automated, A.I., or prerecorded calls, including for marketing or recruiting purposes.

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Remote Live Chat Advisor information

What is the difference between Remote Live Chat Advisor vs Remote Customer Service Representative?

AspectRemote Live Chat AdvisorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline chat platforms, remote from homePhone, email, or chat support from home or call centers
Industry UsageRetail, tech, e-commerce, service sectorsRetail, telecom, banking, healthcare
Search & Comparison IntentFocus on online chat support rolesBroader customer support roles including phone and email

Remote Live Chat Advisors primarily handle online chat support, focusing on real-time assistance via chat platforms. Remote Customer Service Representatives may handle chat, phone, or email support, often across multiple channels. While both roles require similar credentials and work environments, Live Chat Advisors specialize in online chat interactions, making them ideal for roles emphasizing digital communication.

How do you become a remote live chat advisor?

To become a remote live chat advisor, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple chats simultaneously. Many employers require prior customer service experience and familiarity with chat software or CRM tools; some roles may also require a high school diploma or equivalent.

How much do remote live chat advisors get paid?

Remote live chat advisors typically earn between $12 and $20 per hour, depending on experience, industry, and company. Some roles may offer additional incentives or bonuses for performance, and strong communication skills are often required.

What are popular job titles related to Remote Live Chat Advisor jobs in Ohio?

For Remote Live Chat Advisor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Advisor jobs in Ohio look for?

The top searched job categories for Remote Live Chat Advisor jobs in Ohio are:

What cities in Ohio are hiring for Remote Live Chat Advisor jobs?

Cities in Ohio with the most Remote Live Chat Advisor job openings:

Remote Live Chat Advisor jobs near you
Infographic showing various Remote Live Chat Advisor job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

VIDEO SERVICE REPRESENTATIVE

Streetsboro, OH • Remote

7 17 Credit Union
Finance and Insurance • 201 - 500 employees
Learn more about 7 17 Credit Unionexternal

$15 - $20.25/hr

Full-time

Posted 13 days ago

Job description

7 17 Credit Union

Position Summary

At 7 17 Credit Union, we are committed to delivering exceptional service while living our core values of mutual respect, honesty, trust, integrity, empathy, partnership, and teamwork.

We are seeking a Video Banking Specialist to provide personalized, high-quality service to members through our video banking platform and live chat technology. In this role, you will serve as a single point of contact for members, helping them with account services, lending needs, remote banking support, and financial solutions while creating a positive and engaging virtual banking experience.

The ideal candidate is service-driven, technology-savvy, and passionate about building strong member relationships by helping first and recommending solutions second.

Key Responsibilities
  • Greet and assist members via video banking and live chat in a professional, friendly, and welcoming manner.
  • Educate members on video banking, digital services, and remote banking solutions.
  • Process account maintenance requests and non-monetary transactions with a high degree of accuracy and confidentiality.
  • Assist members with services such as:
    • Debit card issuance and support
    • Mobile and remote banking setup and troubleshooting
    • Direct deposit and payroll transfer requests
    • ACH payment setup, modifications, and cancellations
    • Lost or stolen card assistance and fraud-related inquiries
    • Check ordering and account services
  • Open and service a variety of retail deposit accounts, including checking, savings, money market, certificate, IRA, HSA, custodial, and specialty accounts.
  • Accept, process, and assist with consumer loan applications, including auto loans, personal loans, credit cards, home equity loans, and secured loans.
  • Conduct loan closings, disbursements, and follow-up activities as needed.
  • Perform needs-based conversations to identify opportunities that support members' financial goals.
  • Meet established referral and production goals for credit union products and services.
  • Resolve member concerns and provide follow-up to ensure exceptional service and satisfaction.
  • Remain compliant with all credit union policies, procedures, and regulatory requirements.
 
    What We're Looking For

    A successful Video Banking Specialist demonstrates:

    • Outstanding member service skills
    • Professionalism and empathy
    • Strong technology aptitude
    • Sales and referral awareness
    • Accuracy and attention to detail
    • Commitment to teamwork and collaboration
    Why Join 7 17 Credit Union?
    • Opportunity to make a meaningful impact on members' financial well-being
    • Collaborative and supportive work environment
    • Growth and advancement opportunities within a growing organization
    • Comprehensive training and development
    • Competitive compensation and benefits package
    Work Environment

    This position works from a designated centralized or remote video banking workstation and primarily serves members through video and digital channels. Limited travel may be required based on business needs.

    Apply today and help us create exceptional member experiences through innovative banking solutions.

    Qualifications
    • High school diploma or equivalent required.
    • Previous customer service, banking, financial services, retail sales, or contact center experience preferred.
    • Strong communication and relationship-building skills.
    • Ability to work independently while managing multiple priorities.
    • Comfortable learning and using video banking technology, online systems, and other digital tools.
    • Detail-oriented with strong organizational and problem-solving abilities.
    • Ability to maintain confidentiality and handle sensitive member information.
    • Experience with deposit accounts, consumer lending, or financial products is a plus.

    Apply