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Internship Remote Chat Support Jobs in Ohio (NOW HIRING)

CSAA

Insurance Service Associate - Remote

Delaware, OH · Remote

$13.75 - $19/hr

Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

Cayenta

(Remote) Support Analyst

New Hampshire, OH · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Dawson

Customer Support

Columbus, OH · Remote

$18/hr

Fully remote role - work from the comfort of home * Paid training, including time for equipment ... Strong technical skills to support customers via phone, email, chat, and text * Strong problem ...

New

Intuit

High Value Partner Support Specialist

Columbus, OH · Remote

$35 - $47.50/hr

Technical Support: Provide real-time phone and chat assistance for complex troubleshooting ... California Remote (Bay Area) $35- $47.5 California Remote (Not Bay Area) $33.5- $45 Colorado Remote ...

New

Miamioh

Post-Internship Clinical Residency

Oxford, OH · On-site +1

Proficiency with office and telehealth support tools and electronic medical records software ... Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami ...

Miamioh

Proficiency with office and telehealth support tools and electronic medical records software ... Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami ...

Nestle

2027 Procurement Internship

Solon, OH · On-site +1

$25/hr

... we support. Inspired by our company's 4 Ways of Winning - Speed, Agility, Collaboration, and ... Must be flexible to work remote or in the office on any given day and reside within a commutable ...

Nestle

2027 Procurement Internship

Solon, OH · On-site +1

$25/hr

... we support. Inspired by our company's 4 Ways of Winning - Speed, Agility, Collaboration, and ... Must be flexible to work remote or in the office on any given day and reside within a commutable ...

Nestle

$25/hr

... we support. Inspired by our company's 4 Ways of Winning - Speed, Agility, Collaboration, and ... Must be flexible to work remote or in the office on any given day and reside within a commutable ...

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsChat Support JobsInternship Remote Chat Support JobsInternship Remote Chat Support Jobs in Ohio

Internship Remote Chat Support information

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Ohio?

The most popular types of Remote Chat Support jobs in Ohio are:

What are popular job titles related to Internship Remote Chat Support jobs in Ohio?

For Internship Remote Chat Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Ohio look for?

The top searched job categories for Internship Remote Chat Support jobs in Ohio are:

What cities in Ohio are hiring for Internship Remote Chat Support jobs?

Cities in Ohio with the most Internship Remote Chat Support job openings:

Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Technical Support Representative Level 1

ConstructConnect

Cincinnati, OH • On-site, Remote

Full-time

Re-posted 28 days ago

Job description

Overview

This position is hybrid in Cincinnati, Ohio and sits within our Customer Success division which is responsible for supporting our customers at every interaction through technical support and training to create consistent high levels of customer satisfaction. 

The Opportunity

The Tech Support Rep Level 1 is responsible for all aspects of communication with customers during the life-cycle of a trouble ticket - communication may occur via phone or electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. 

Responsibilities

What You'll Be Doing

  • Responsible for handling technical support trouble tickets.
  • Monitor their ticket queue and use their discretion and independent judgment to weigh ticket factors such as:  
    • Order of response/urgency of tickets.
    • Contact method and timeline.
    • Correct/appropriate response to ticket.
    • How/when to close tickets and whether/if a ticket should be reassigned or escalated.
  • Must ensure company and departmental policies and procedures are followed, tickets are responded to and closed in a timely manner, call back times are coordinated with customers and then met, tickets are reassigned and/or escalated in a timely manner and when appropriate.  
  • This job description in no way implies that the duties listed here are the only ones that team members can be required to perform.
Qualifications

What You Bring to the Team

  • High School Diploma or GED required, Associates or better desired 
  • MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk, tech support call center, etc) 
  • Strong understanding of Operating Systems, MS Office, and Email 
  • Database Application knowledge strongly desired 
  • Responsible, mature, reliable, dependable, honest, trustworthy, consistent, detail oriented 
  • Pleasant, clear speaking voice and excellent written communication skills 
  • Candidates must possess a strong ability to describe detailed topics clearly in writing or over the phone  
 

Physical Demands and Work Environment

  • The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
  • Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
  • Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department.
  • All team members must reside and perform their work within the United States.

E-Verify Statement

ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security.

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Employment Type: FULL_TIME

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