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Live Chat Advisor Jobs (NOW HIRING)

LPL Financial

Digital Manager, Service Center

Fort Mill, SC · On-site

$66K - $111K/yr

You'll guide them in delivering exceptional service to our valued investors and advisors across live chat, web inquiries, and email. Your mission is to provide real-time coaching, develop your team ...

LPL Financial

Digital Manager, Service Center

Tempe, AZ · On-site +1

$66K - $111K/yr

You'll guide them in delivering exceptional service to our valued investors and advisors across live chat, web inquiries, and email. Your mission is to provide real-time coaching, develop your team ...

LPL Financial

Digital Manager, Service Center

Fort Mill, SC · On-site +1

$66K - $111K/yr

You'll guide them in delivering exceptional service to our valued investors and advisors across live chat, web inquiries, and email. Your mission is to provide real-time coaching, develop your team ...

Tallahassee State College

PA · On-site

The Enrollment Communications Representative provides customer service support by phone, email, text messaging, live chat and ticketing system for the college's enrollment, advising and student ...

Sternberg Chevrolet

Service Advisor Assistant

Louisville, KY · On-site

$14.50 - $19.25/hr

Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries * Advise maintenance recommendations * Confirm scheduled and missed appointments ...

Sternberg Chevrolet

Service Advisor Assistant

Louisville, KY · On-site

$13.75 - $18.25/hr

Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries * Advise maintenance recommendations * Confirm scheduled and missed appointments ...

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Live Chat Advisor information

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How much do live chat advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for live chat advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the typical challenges faced by live chat advisors, and how can they be managed?

Live Chat Advisors often juggle multiple conversations simultaneously, which requires quick thinking and strong organizational skills. One common challenge is resolving complex customer issues without visual or verbal cues, so clear and concise written communication is crucial. Advisors may also need to adapt to fluctuations in chat volume throughout the day or handle difficult interactions with professionalism. Employers typically provide training and resources to help advisors manage these situations effectively, and ongoing support from supervisors and teammates is common. Being proactive, staying organized, and continually improving knowledge of the company's products or services can help Live Chat Advisors overcome these challenges and succeed in the role.

What are the key skills and qualifications needed to thrive as a live chat advisor?

To thrive as a Live Chat Advisor, you need excellent written communication skills, strong problem-solving abilities, and familiarity with customer service practices, usually supported by a high school diploma or equivalent. Experience with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Empathy, patience, and the ability to multitask effectively help individuals excel in this role. These skills are essential for delivering quick, accurate, and positive support experiences that drive customer satisfaction.

What is a live chat advisor?

A Live Chat Advisor is a customer service representative who assists customers through online chat platforms. They handle inquiries, provide product or service information, troubleshoot issues, and ensure a positive customer experience. This role requires strong communication skills, fast typing speed, and the ability to multitask. Live Chat Advisors often work in various industries, including retail, tech support, and financial services.

More about Live Chat Advisor jobs
What are the most commonly searched types of Live Chat Advisor jobs? The most popular types of Live Chat Advisor jobs are:
What states have the most Live Chat Advisor jobs? States with the most job openings for Live Chat Advisor jobs include:
What job categories do people searching Live Chat Advisor jobs look for? The top searched job categories for Live Chat Advisor jobs are:
Live Chat Advisor jobs near you
Infographic showing various Live Chat Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Remote Hospitality Customer Advisor / Live Chat Support Agent

Evolution Sports Group

Remote

$40 - $60/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

About the job Remote Hospitality Customer Advisor / Live Chat Support Agent
Position: Remote Hospitality Customer Advisor / Live Chat Support Agent
Company Overview:
Evolution Sports Group is a leading sports management company that specializes in providing top-notch hospitality services to sports events and tournaments worldwide. With a team of dedicated professionals, we strive to deliver exceptional customer experiences and create unforgettable memories for our clients.
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Hospitality Customer Advisor / Live Chat Support Agent. In this role, you will be responsible for providing top-notch customer service to our clients through live chat support, ensuring their satisfaction and loyalty to our company.
Key Responsibilities:
- Respond to customer inquiries and resolve issues through live chat support in a timely and professional manner
- Provide accurate and detailed information about our hospitality services, packages, and events to customers
- Assist customers in making reservations, changes, and cancellations as needed
- Handle and resolve customer complaints and escalate issues to the appropriate team members when necessary
- Maintain a high level of knowledge about our company, services, and events to effectively assist customers
- Collaborate with other team members to improve the overall customer experience and identify areas for improvement
- Keep detailed records of customer interactions and transactions for future reference
Qualifications:
- Previous experience in customer service or hospitality is preferred
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Proficient in using live chat and other communication tools
- Knowledge of sports events and tournaments is a plus
- Flexibility to work evenings, weekends, and holidays as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and development within the company
- A dynamic and inclusive work environment
- Complimentary access to sports events and tournaments
- Training and support to enhance your skills and knowledge in the hospitality industry
If you are passionate about providing exceptional customer service and have a love for sports, we would love to hear from you! Join our team at Evolution Sports Group and be a part of creating unforgettable experiences for our clients.
Package Details
Compensation & Bonuses
Competitive Pay Rate: $40-$60/hr based on experience and performance
Paid Training: $40/hr for 1-week onboarding training
Training Completion Bonus: $700 instant incentive after setup and training
Work Schedule
Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week)
Options for morning, afternoon, or evening schedules
No weekends required unless preferred
Remote Work & Equipment
100% Remote Position - U.S.-based only
Company-Provided Home Office Setup, including:
High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support
Employee Benefits Package
Paid Time Off (PTO) + Paid Sick Days
Health, Dental & Vision Insurance
Mental Health Support Access (virtual consultations)
Paid Holidays
401(k) Retirement Savings Option (where applicable)
Career Growth & Stability
Guaranteed long-term placement with stable weekly hours
Fast-track promotion opportunities every 3-6 months
Company-sponsored certifications & skills training
Internal mobility program - move into leadership, QA, HR, or project roles
Extra Perks
Monthly wellness allowance
Employee recognition rewards
Birthday stipend or digital gift card
Annual performance review with salary increase potential

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