Pottstown, PA · On-site
$15 - $19.50/hr
... live chat with orders and problem-solve * work within our computer system to place and research ... and our Project Advisors assist with helping customers determine the best products for their ...
Pottstown, PA · On-site
$15 - $19.50/hr
... live chat with orders and problem-solve * work within our computer system to place and research ... and our Project Advisors assist with helping customers determine the best products for their ...
Denver, CO · On-site
$23.76/hr
We are currently hiring Customer Service Advisors to start on August 24th. We are seeking ... Engaging with customers through live chat, telephone, and email, ensuring clear and efficient ...
Denver, CO · On-site
$23.76/hr
We are currently hiring Customer Service Advisors to start on August 24th. We are seeking ... Engaging with customers through live chat, telephone, and email, ensuring clear and efficient ...
Denver, CO · On-site
We are currently hiring Customer Service Advisors to start on August 24th. We are seeking ... Engaging with customers through live chat, telephone, and email, ensuring clear and efficient ...
Quick apply
Denver, CO · On-site
We are currently hiring Customer Service Advisors to start on August 24th. We are seeking ... Engaging with customers through live chat, telephone, and email, ensuring clear and efficient ...
Denver, CO · Remote
$50K - $65K/yr
As a Customer Success Specialist, you\'ll serve as a trusted advisor and product expert, guiding ... You\'ll work closely with customers through email, live chat, phone, and virtual meetings to ensure ...
Denver, CO · Remote
$50K - $65K/yr
As a Customer Success Specialist, you\'ll serve as a trusted advisor and product expert, guiding ... You\'ll work closely with customers through email, live chat, phone, and virtual meetings to ensure ...
Pottstown, PA · Remote
$15.75 - $20.50/hr
... live chat with orders and problem-solve * work within our computer system to place and research ... and our Project Advisors assist with helping customers determine the best products for their ...
Quick apply
Pottstown, PA · Remote
$15.75 - $20.50/hr
... live chat with orders and problem-solve * work within our computer system to place and research ... and our Project Advisors assist with helping customers determine the best products for their ...
$17.90 - $28.60/hr
Advisors provide comprehensive financial counseling in-person, by telephone, email, and live chat, while ensuring exceptional customer service in a fast-paced, high-volume environment. Essential ...
$17.90 - $28.60/hr
Advisors provide comprehensive financial counseling in-person, by telephone, email, and live chat, while ensuring exceptional customer service in a fast-paced, high-volume environment. Essential ...
Denver, CO · On-site +1
$50K - $65K/yr
As a Customer Success Specialist , you'll serve as a trusted advisor and product expert, guiding ... You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure ...
Denver, CO · On-site +1
$50K - $65K/yr
As a Customer Success Specialist , you'll serve as a trusted advisor and product expert, guiding ... You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure ...
Denver, CO · Remote
$50K - $65K/yr
As a Customer Success Specialist , you'll serve as a trusted advisor and product expert, guiding ... You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure ...
Quick apply
Denver, CO · Remote
$50K - $65K/yr
As a Customer Success Specialist , you'll serve as a trusted advisor and product expert, guiding ... You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure ...
Denver, CO · Remote
$50K - $65K/yr
As a Customer Success Specialist , you'll serve as a trusted advisor and product expert, guiding ... You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure ...
Denver, CO · Remote
$50K - $65K/yr
As a Customer Success Specialist , you'll serve as a trusted advisor and product expert, guiding ... You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure ...
Denver, CO · On-site
$23.76/hr
We are currently hiring Customer Service Advisors to start on August 24th. We are seeking ... Engaging with customers through live chat, telephone, and email, ensuring clear and efficient ...
Denver, CO · On-site
$23.76/hr
We are currently hiring Customer Service Advisors to start on August 24th. We are seeking ... Engaging with customers through live chat, telephone, and email, ensuring clear and efficient ...
$50K - $65K/yr
As a Customer Success Specialist , you'll serve as a trusted advisor and product expert, guiding ... You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure ...
$50K - $65K/yr
As a Customer Success Specialist , you'll serve as a trusted advisor and product expert, guiding ... You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure ...
Paramus, NJ · On-site
Advise on recommended maintenance * Confirm scheduled & missed appointments * Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries Qualifications
Paramus, NJ · On-site
Advise on recommended maintenance * Confirm scheduled & missed appointments * Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries Qualifications
Paramus, NJ · On-site
Advise on recommended maintenance * Confirm scheduled & missed appointments * Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries Qualifications
Paramus, NJ · On-site
Advise on recommended maintenance * Confirm scheduled & missed appointments * Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries Qualifications
Advise on recommended maintenance * Confirm scheduled & missed appointments * Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries Qualifications
Advise on recommended maintenance * Confirm scheduled & missed appointments * Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries Qualifications
Advise on recommended maintenance * Confirm scheduled & missed appointments * Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries Qualifications
Advise on recommended maintenance * Confirm scheduled & missed appointments * Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries Qualifications
Rochester, NY · On-site
$17.90 - $28.60/hr
Advisors provide comprehensive financial counseling in-person, by telephone, email, and live chat, while ensuring exceptional customer service in a fast-paced, high-volume environment. Essential ...
Rochester, NY · On-site
$17.90 - $28.60/hr
Advisors provide comprehensive financial counseling in-person, by telephone, email, and live chat, while ensuring exceptional customer service in a fast-paced, high-volume environment. Essential ...
When a customer raises their hand - whether through a Contact Sales form or a Live Chat on the AWS ... advisor who knows enough to recognize opportunity when it's right in front of you and move on it ...
When a customer raises their hand - whether through a Contact Sales form or a Live Chat on the AWS ... advisor who knows enough to recognize opportunity when it's right in front of you and move on it ...
When a customer raises their hand - whether through a Contact Sales form or a Live Chat on the AWS ... advisor who knows enough to recognize opportunity when it's right in front of you and move on it ...
When a customer raises their hand - whether through a Contact Sales form or a Live Chat on the AWS ... advisor who knows enough to recognize opportunity when it's right in front of you and move on it ...
When a customer raises their hand - whether through a Contact Sales form or a Live Chat on the AWS ... advisor who knows enough to recognize opportunity when it's right in front of you and move on it ...
New
When a customer raises their hand - whether through a Contact Sales form or a Live Chat on the AWS ... advisor who knows enough to recognize opportunity when it's right in front of you and move on it ...
New
When a customer raises their hand - whether through a Contact Sales form or a Live Chat on the AWS ... advisor who knows enough to recognize opportunity when it's right in front of you and move on it ...
When a customer raises their hand - whether through a Contact Sales form or a Live Chat on the AWS ... advisor who knows enough to recognize opportunity when it's right in front of you and move on it ...
$12.02 - $15.06
6% of jobs
$15.06 - $18.09
15% of jobs
$18.73 is the 25th percentile. Wages below this are outliers.
$18.09 - $21.13
19% of jobs
The median wage is $23.06 / hr.
$21.13 - $24.17
16% of jobs
$24.17 - $27.21
15% of jobs
$28.50 is the 75th percentile. Wages above this are outliers.
$27.21 - $30.24
11% of jobs
$30.24 - $33.28
7% of jobs
$33.28 - $36.32
5% of jobs
$36.32 - $39.36
2% of jobs
$39.36 - $42.40
2% of jobs
$42.40 - $45.43
2% of jobs
$12
$25
$45
Live Chat Advisors often juggle multiple conversations simultaneously, which requires quick thinking and strong organizational skills. One common challenge is resolving complex customer issues without visual or verbal cues, so clear and concise written communication is crucial. Advisors may also need to adapt to fluctuations in chat volume throughout the day or handle difficult interactions with professionalism. Employers typically provide training and resources to help advisors manage these situations effectively, and ongoing support from supervisors and teammates is common. Being proactive, staying organized, and continually improving knowledge of the company's products or services can help Live Chat Advisors overcome these challenges and succeed in the role.
To thrive as a Live Chat Advisor, you need excellent written communication skills, strong problem-solving abilities, and familiarity with customer service practices, usually supported by a high school diploma or equivalent. Experience with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Empathy, patience, and the ability to multitask effectively help individuals excel in this role. These skills are essential for delivering quick, accurate, and positive support experiences that drive customer satisfaction.
A Live Chat Advisor is a customer service representative who assists customers through online chat platforms. They handle inquiries, provide product or service information, troubleshoot issues, and ensure a positive customer experience. This role requires strong communication skills, fast typing speed, and the ability to multitask. Live Chat Advisors often work in various industries, including retail, tech support, and financial services.
$15 - $19.50/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 8 days ago
Customers are eager to buy our products to restore their dream cars and sometimes need additional help from our Call Center Customer Service Advisors to assist with their order, answer their questions or take action to resolve their concern.
Join a team/company where:
the core values create a team of people who: consider others first, own results, have a positive approach to problem solving, have a sense of urgency and continually self-improve
customers like to buy products to repair/restore/revive their automobiles
you can work in the office or at home
training is provided to better understand our products and systems
you participate in a strong benefits package - medical, dental, vision, life and ad&d insurances, disability insurance, 100% vested matching 401k, paid time off, incentive plan, employee discount and other voluntary benefits
As a member of the Customer Service team, you’ll:
help customers over phone, email and live chat with orders and problem-solve
work within our computer system to place and research customer orders, as well as document conversations and actions
pitch in where needed to drive a positive customer experience
You'll be more successful if you:
take ownership for your customers
comfortable working with computers and learning new systems
make a commitment to learn about our processes
are pro-active and take a positive approach in problem solving
have good communication skills
have spent time shopping online
have experience within a call center, but not necessary
have automotive restoration experience, it's a plus, however this role is more focused on assisting customers with orders and our Project Advisors assist with helping customers determine the best products for their projects
Your schedule will be:
Work Location:
Onsite (Pottstown, PA) or remote
If remote, you will need to have access to a minimum internet speed connection, computers will be provided, and a distraction free environment
The Eastwood Company makes use of the Culture Index to help us understand preferred communication styles and intrinsic motivational needs of our team. Please set aside 7-10 minutes, during which you will have no interruptions or distractions, and simply follow the instructions.
Eastwood Automotive Company LLC dba The Eastwood Company (cultureindex.com) (https://surveys.cultureindex.com/s/btSARNP9xj/60082)
The Eastwood Company, established in 1978, has been developing, marketing and offering supplies, tools and equipment used for the repair and restoration of automobiles. Our customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on us for unique products that enable successful completion of their repair and restoration projects.
Eastwood does pre-employment drug screening and background checks.
EOE
The Eastwood Company participates in E-Verify.
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