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Customer Benefits Advisor Jobs (NOW HIRING)

Artemis Arc

Benefits Advisor

Washington, DC · On-site

$65K - $82K/yr

Requisition ID 2026-4320 Job Summary Artemis/Aptive is seeking a full-time Benefits Advisor with a strong background in training, customer service, and project management best practices to support ...

Artemis Arc

Benefits Advisor

Washington, DC · On-site

$65K - $82K/yr

Requisition ID2026-4320Job Summary Artemis/Aptive is seeking a full-time Benefits Advisor with a strong background in training, customer service, and project management best practices to support and ...

Artemis Arc

Benefits Advisor

Washington, DC · On-site

$65K - $82K/yr

2026-4320 Artemis/Aptive is seeking a full-time Benefits Advisor with a strong background in training, customer service, and project management best practices to support and execute efforts for a ...

Aptive

Benefits Advisor

Washington, DC

$65K - $82K/yr

Job Summary Artemis/Aptive is seeking a full-time Benefits Advisor with a strong background in training, customer service, and project management best practices to support and execute efforts for a ...

Aptive

Benefits Advisor

Washington, DC · On-site

$65K - $82K/yr

Job Summary Artemis/Aptive is seeking a full-time Benefits Advisor with a strong background in training, customer service, and project management best practices to support and execute efforts for a ...

Remodel Health

Benefits Advisor

Indianapolis, IN · On-site

$55K - $69K/yr

Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian ... As a Benefits Advisor, you will play an integral role on-boarding and enrolling both new and ...

Remodel Health

Benefits Advisor

Indianapolis, IN · On-site

$55K - $69K/yr

Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian ... As a Benefits Advisor, you will play an integral role on-boarding and enrolling both new and ...

Vitality Insurance Group

Be Seen First

Benefits Advisor

Sarasota, FL · Remote

$59K - $74K/yr

... Remote Advisors are one of the biggest reasons clients choose to work with us. They play an ... Maintain accurate records using our CRM system. Continue developing product knowledge and ...

Remodel Health

Benefits Advisor PeopleKeep

Indianapolis, IN

$55K - $69K/yr

Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian ... As a Benefits Advisor, you will play an integral role in onboarding and enrolling both new and ...

Remodel Health

Benefits Advisor PeopleKeep

Indianapolis, IN · On-site

$55K - $69K/yr

Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian ... As a Benefits Advisor, you will play an integral role in onboarding and enrolling both new and ...

Rippling

PEO Benefits Advisor

San Francisco, CA · On-site +1

$100K - $110K/yr

About the role The PEO Benefits Advisor will partner with Rippling Account Executives, Account ... While working directly with customers, Account Executives and Managers, PEO Account Executives and ...

HUB

Employee Benefits Advisor

North Charleston, SC

$55K - $69K/yr

... customers and organization. We offer: * Competitive salaries and benefits offerings * Medical ... As an Employee Benefits Advisor, you will have the opportunity to sell insurance products and ...

Family Health Center

Health Benefit Advisor

Worcester, MA · On-site

$20.19 - $23.55/hr

The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance ... Position requires strong customer service and prioritization skills. Educational Requirements: High ...

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All JobsCustomer Benefits Advisor Jobs

Customer Benefits Advisor information

See salary details

$11

$20

$33

How much do customer benefits advisor jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for customer benefits advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Customer Benefits Advisor vs Customer Service Representative?

AspectCustomer Benefits AdvisorCustomer Service Representative
Primary FocusExplaining and promoting benefits, advising customers on benefits optionsHandling general customer inquiries, resolving issues, providing support
Required CredentialsKnowledge of benefits programs, communication skillsBasic customer service skills, sometimes CRM software familiarity
Work EnvironmentOffice or call center, often in insurance or benefits industryCall centers, retail, or service industries
Employer UsageInsurance companies, benefits providers, HR departmentsVarious industries including retail, telecom, banking

While both roles involve customer interaction, the Customer Benefits Advisor specializes in explaining and promoting benefits programs, requiring specific knowledge of benefits options. The Customer Service Representative handles general inquiries and support, often with broader responsibilities. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Customer Benefits Advisor, and why are they important?

To thrive as a Customer Benefits Advisor, you need strong knowledge of benefits programs, customer service expertise, and typically a high school diploma or relevant experience. Familiarity with CRM software, call center systems, and documentation tools is often required. Outstanding communication, active listening, and problem-solving skills help you connect with clients and address their needs effectively. These abilities are crucial for providing accurate information, ensuring customer satisfaction, and maintaining compliance with regulations.

Is being a benefits advisor worth it?

A benefits advisor helps clients understand and select employee benefit plans, often working in insurance or HR environments. The role offers opportunities for client interaction, problem-solving, and requires knowledge of benefits programs, with typical schedules and potential for certification in benefits administration. Compensation varies based on experience and location, making it a viable career for those interested in employee welfare and benefits management.

What does a benefits advisor do?

A benefits advisor helps clients understand and select employee benefit programs such as health insurance, retirement plans, and wellness benefits. They assess client needs, explain plan options, and ensure proper enrollment, often using knowledge of benefits regulations and communication skills.

What are Customer Benefits Advisors?

Customer Benefits Advisors are professionals who help clients understand, access, and maximize the benefits and services available to them, often through insurance, government programs, or employee benefits packages. They act as a knowledgeable resource, answering questions, explaining options, and assisting clients in making informed decisions about their benefits. Customer Benefits Advisors may also handle claims processing, provide support during enrollment periods, and resolve issues related to benefits coverage. Their goal is to ensure that customers receive the full value of their entitled benefits and have a positive experience throughout the process.

How does a Customer Benefits Advisor typically collaborate with other departments to resolve client issues?

Customer Benefits Advisors often work closely with teams such as claims, underwriting, and customer service to address client inquiries and resolve benefit-related concerns. Effective collaboration may involve coordinating with the claims department to clarify coverage details, liaising with underwriting for eligibility questions, or partnering with customer service to ensure seamless client communication. Being proactive in cross-departmental communication helps Advisors provide accurate information and deliver a positive experience for clients. This teamwork is essential for resolving complex cases promptly and maintaining client satisfaction.

Do you need a degree to be a benefits advisor?

A benefits advisor typically does not need a degree to start, but relevant certifications, such as insurance or benefits administration licenses, can be beneficial. Employers often prioritize customer service skills, knowledge of benefits programs, and experience over formal education for entry-level roles.

Is it hard to be a benefits specialist?

Being a benefits specialist requires strong communication, attention to detail, and knowledge of benefits programs. The role can involve complex regulations and data management, but with relevant training or certifications, it is manageable for those with organizational skills.
More about Customer Benefits Advisor jobs
What cities are hiring for Customer Benefits Advisor jobs? Cities with the most Customer Benefits Advisor job openings:
What states have the most Customer Benefits Advisor jobs? States with the most job openings for Customer Benefits Advisor jobs include:
What job categories do people searching Customer Benefits Advisor jobs look for? The top searched job categories for Customer Benefits Advisor jobs are:
Customer Benefits Advisor jobs near you
Infographic showing various Customer Benefits Advisor job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.

Benefits Advisor

Artemis Arc

Washington, DC • On-site

$65K - $82K/yr

Other

Posted 15 days ago

Job description

Requisition ID
2026-4320
Job Summary
Artemis/Aptive is seeking a full-time Benefits Advisor with a strong background in training, customer service, and project management best practices to support and execute efforts for a federal client. The ideal candidate must be a problem-solver who works well both independently and as part of a team and is comfortable receiving and implementing feedback on project tasks.
The Benefits Advisor role requires a self-starter, proactive problem solver and action-oriented team player with previous experience in public speaking, training implementation, one-on-one briefings, and customer service. This position needs an individual that is committed to providing superior service, poised under pressure and has a positive and flexible attitude.
This is a contingent hire position.
This position will require routine on-site work at various Federal locations CONUS and OCONUS
Primary Responsibilities
  • Conduct one-on-one and group training sessions with stakeholders, tailoring content and delivery to meet specific stakeholder needs.
  • Serve as a subject matter expert on certain federal programs and services available to Veterans and service members.
  • Provide one-on-one support to stakeholders, answering a wide variety of questions about federal programs and services.
  • Conduct virtual and in-person learning modules with stakeholders.
  • Participate in events, as requested, at federal sites and military installations.
  • Support the development and implementation of training and classes.
  • Serve as a primary point of contact, responding to requests for support and providing guidance to stakeholders as needed.
  • Ensure delivery of high-quality deliverables.
  • Work with internal leadership and contract project manager to provide necessary information for reporting and other key project management deliverables.
  • Demonstrates an awareness and sensitivity to the needs and concerns of individuals from diverse cultures, backgrounds and orientations.

Minimum Qualifications
  • 6 years of experience.
  • Bachelor's or Master's degree in related field.
  • Strategic thinker with a forward-looking approach to marketing trends and technologies.
  • Strong problem-solving skills and the ability to think critically.
  • Ability to manage competing deadlines.
  • Experience supporting complex projects and transformation efforts within the federal government.
  • Comfortability with supporting complex client relationships.
  • Ability to obtain and maintain a public trust clearance.
  • Legal authorization to work in the U.S.

Desired Qualifications
  • Strong critical thinking, analytical and time management skills.
  • Proven ability to organize, prioritize and work well with others.
  • Ability to communicate thoughts, ideas and solutions logically both written and orally.
  • Ability to stay calm under pressure and in a fast-paced environment.
  • Ability to receive feedback from clients and implement changes quickly and effectively.
  • Ability to get up to speed quickly on complex issues.
  • Desire to work in a fast-paced, rapidly evolving environment.

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