ZipRecruiter

Log In

1

Contract Helpdesk Jobs in Ohio (NOW HIRING)

Steris Corporation

Contract Administrator

Mentor, OH · On-site

In this role, you will conduct contract reviews, negotiations, and risk assessments to help drive profitable sales growth. Acting as a subject matter expert on both legal and business terms, you will ...

STERIS Corporation

Contract Administrator

Mentor, OH · Hybrid

In this role, you will conduct contract reviews, negotiations, and risk assessments to help drive profitable sales growth. Acting as a subject matter expert on both legal and business terms, you will ...

Air National Guard

CONTRACT SPECIALIST

Springfield, OH · On-site +1

$92K - $120K/yr

Learn more about this agency Duties Help As a CONTRACT SPECIALIST, GS-1102-12, you will perform the following duties: 1. Plans the overall approach to meet contracting program objectives for a ...

Kimley-Horn

Regional Contract Attorney

Columbus, OH

Review, negotiate, and help resolve a significant number of contracts for both public and private sector clients * Will work with professional staff to address contracting needs across offices, while ...

Kable Workforce Solutions

Contract Review - 1st

Mason, OH

$83K - $111K/yr

Prepare contract redlines and recommended revisions consistent with company policies and risk ... We're dedicated to helping people build lasting careers and helping companies grow through quality ...

Kimley-Horn

Regional Contract Attorney

Columbus, OH · On-site

Review, negotiate, and help resolve a significant number of contracts for both public and private sector clients * Will work with professional staff to address contracting needs across offices, while ...

Kimley-Horn

Regional Contract Attorney

Columbus, OH · On-site

Review, negotiate, and help resolve a significant number of contracts for both public and private sector clients * Will work with professional staff to address contracting needs across offices, while ...

Kimley-Horn

Regional Contract Attorney

Columbus, OH · On-site

$80 - $100/hr

Review, negotiate, and help resolve a significant number of contracts for both public and private sector clients * Will work with professional staff to address contracting needs across offices, while ...

Kimley-Horn

Regional Contract Attorney

Columbus, OH · On-site

Review, negotiate, and help resolve a significant number of contracts for both public and private sector clients * Will work with professional staff to address contracting needs across offices, while ...

Ohio Steel Industries

Contract Recruiter

Columbus, OH · On-site

Contract Recruiter with Ohio Steel Industries in Columbus, OH Contract-to-Hire Do you have ... and helping organizations attract top talent. What You'll Do * Manage the full-cycle recruiting ...

next page

Showing results 1-20

All JobsContract Helpdesk JobsContract Helpdesk Jobs in Ohio

Contract Helpdesk information

What are the most commonly searched types of Helpdesk jobs in Ohio?

The most popular types of Helpdesk jobs in Ohio are:

What cities in Ohio are hiring for Contract Helpdesk jobs?

Cities in Ohio with the most Contract Helpdesk job openings:

Contract Helpdesk jobs near you

Help Desk Coordinator

Technology Recovery Group, LTD.

Westlake, OH

Full-time

Posted 3 days ago

New

Job description

The CONTRACT Helpdesk Coordinator handles incoming emails, and helpdesk tickets from customer associates regarding desktops; laptops; mobile devices, etc. on issues and support. This role documents and provides resolutions in a timely manner to maintain customer satisfaction.

THIS IS A CONTRACT ROLE ESTIMATED TO LAST 3-6 MONTHS.

 Responsibilities

  • Support for system updates.
  • Device new order status.
  • Ticket management on behalf of end users.
  • Ensure all open issues and requests are resolved in the time frame designated for each client and maintain progress and resolutions in the system.
  • Ability to make outbound calls to verify information or questions when needed.
  • Support the internal team to work exception tickets with mobility vendors.
  • Generating Return Shipping Labels as needed.
  • Working within multiple customer/internal platforms. 

Qualifications

  • Organized, detail-oriented and able to handle multiple tasks simultaneously.
  • Excellent oral and written communication skills to maximize client responsiveness and develop a working relationship with internal departments.
  • Well-developed interpersonal skills to maximize vendor’s responsiveness and to develop a cooperative working relationship.
  • Excellent problem-solving skills and attention to detail.
  • Proficient in Microsoft 365 (Word, Excel, Teams, and Outlook).
  • Knowledge of Service Now a plus.
  • High school diploma or equivalent mandatory.
  • Ability to take and pass a background check.

 Performance Requirements

  • Must maintain regular and reliable attendance to the satisfaction of management.
  • Must be able to operate a computer and other position related technologies.
  • Must be customer focused and detail oriented.
  • Must be able to work in a fast-paced environment while prioritizing and managing multiple responsibilities.
  • Must be able to work flexible hours as needed.
  • Must be able to clearly and confidentially communicate with TRG employees, customers, and other stakeholders.
  • Must always adhere to all TRG Values at all times

 Physical Requirements

  • Must be able to remain in a stationary position 75% of the time.
  • Must be able to access work locations.
  • Must be able to visually read written and digital information.
  • Must be able to visually determine the accuracy, neatness, and thoroughness of work assigned and/or to make general observations of facilities or structures.
  • Must be able to receive detailed information through oral communication.

Apply