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Contract Helpdesk Jobs (NOW HIRING)

Simplex

Contract Helpdesk / IT Systems Engineer

Austin, TX · Hybrid

$30 - $32/hr

This is a contract, remote position, but we do have a preference for someone based in Austin, TX. ... Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email--prioritizing clarity ...

Simplex

Contract Helpdesk / IT Systems Engineer

Austin, TX · On-site

$30 - $32/hr

This is a contract, remote position, but we do have a preference for someone based in Austin, TX. ... Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email-prioritizing clarity ...

Protingent

Helpdesk Technician (3)

Bellevue, WA · On-site

$33 - $35/hr

  • Medical

  • Retirement

  • PTO

Protingent Staffing has an exciting contract Helpdesk Technician opportunity. Job Responsibilities: * Utilizing existing and creating new Internal and external knowledge base documents to assist with ...

SHI International Corp.

Contract Enablement Manager

Somerset, NJ · On-site

$94K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

About Us Since 1989, SHI International Corp. has helped organizations change the world through ... Job Summary The Contract Enablement Manager works closely with Public Sector sales professionals ...

SHI

Contract Enablement Manager

Somerset, NJ

$94K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

About Us Since 1989, SHI International Corp. has helped organizations change the world through ... Job Summary The Contract Enablement Manager works closely with Public Sector sales professionals ...

Zipline

Real Estate Contracts Manager

South San Francisco, CA · On-site

$120K - $150K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Real estate agreements enable the sites from which that system operates; clear, well-managed contracts help teams secure, develop, and operate those sites responsibly. As Real Estate Contracts ...

Zipline

Real Estate Contracts Manager

San Francisco, CA

$120K - $150K/yr

Real estate agreements enable the sites from which that system operates; clear, well-managed contracts help teams secure, develop, and operate those sites responsibly. As Real Estate Contracts ...

krg technology inc

Helpdesk

Scottsdale, AZ

$20.25 - $27.25/hr

Helpdesk Location: Scottsdale, AZ Duration ... Contract 1. Minimum 2 (Two) years of work experience in a technical support position 2. Excellent ...

CFS

Contract Administrator

Grand Rapids, MI

This role will support the facilities and contracts teams by helping manage vendor documentation, work order approvals, contract tracking, and administrative support functions. The ideal candidate is ...

Posted today

Airswift

Contract Analyst

York, SC · On-site

$64K - $77K/yr

The Contract Analyst will work closely with contract, procurement and project management teams to help maintain effective contract execution and reporting. This Contract Analyst position offers the ...

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How much do contract helpdesk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for contract helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

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Infographic showing various Contract Helpdesk job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Contract Helpdesk / IT Systems Engineer

Simplex

Austin, TX • Hybrid

Full-time

Re-posted 19 days ago

Job description

This is a contract, remote position, but we do have a preference for someone based in Austin, TX. 

For this opportunity, you will get the chance to work with a successful and scaling Healthcare organization and one of the most competent leaders we have worked with.

We're looking for a polished, service-minded IT Systems Engineer to work remotely but be available for occasional in-office support at the Austin HQ (if you are Austin-based), while delivering high-touch, high-reliability support across the business.

You'll be responsible for ensuring a seamless support experience across users, devices, AV systems, collaboration tools, and SaaS platforms. 

This hybrid role blends hands-on technical systems work (primarily Mac, Windows, and SaaS tools like Google Workspace, Jamf, Okta, Zoom). They are a mission-driven company operating in a HIPAA-regulated space, so attention to detail and discretion are essential. 

What You'll Do 

  • Administer and support the user base on both Windows and Mac.
  • Deliver phone support across the business, resolving hardware, software, and connectivity issues with professionalism and empathy. 
  • Set up, configure, and maintain employee laptops (primarily Windows but some Mac), ensuring compliance through tools like Jamf or similar MDM platforms. 
  • Support and maintain AV systems and Zoom Rooms for hybrid meetings, events, and executive communications. 
  • Manage onboarding and offboarding tasks, including equipment provisioning, account setup, and welcome orientation. 
  • Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email-prioritizing clarity, speed, and accountability. 
  • Collaborate with IT and Security on automation, process improvements, and internal documentation to enhance the employee tech experience. 
  • Ensure all support activities comply with HIPAA, SOC 2, HITRUST, and internal security standards. 

What We're Looking For 

  • 2+ years of commercial real-world experience in IT systems support ( Okta, JAMF, Google Workspace, Slack experience a bonus )
  • Experience in the Healthcare arena is required
  • Strong experience in Windows and Mac environments
  • Experience with Google Workspace, Zoom, and cloud-based collaboration tools. 
  • Hands-on experience supporting AV equipment and Zoom Room configurations. 
  • Impeccable customer service and communication skills-especially when working with senior leaders. 
  • Strong organizational and prioritization abilities; able to work independently with minimal supervision. 
  • Clear understanding of IT operations within security-conscious environments (HIPAA, SOC 2, HITRUST). 
  • Strong and polite communication skills are a must.

We can not sponsor for this role or work C2C.

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