Helpdesk Manager
Phoenix, AZ · On-site
T. managed services customers Helpdesk. For this position, we are seeking an individual who possesses a unique mix of strong IT technical service, management and support abilities, within an IT ...
Phoenix, AZ · On-site
T. managed services customers Helpdesk. For this position, we are seeking an individual who possesses a unique mix of strong IT technical service, management and support abilities, within an IT ...
Phoenix, AZ · On-site
T. managed services customers Helpdesk. For this position, we are seeking an individual who possesses a unique mix of strong IT technical service, management and support abilities, within an IT ...
The Helpdesk Manager oversees all AV/IT Help Desk operations, ensuring timely ticket management and high-quality customer service. This role supervises Tier 1 and Tier 2 support activities and ...
The Helpdesk Manager oversees all AV/IT Help Desk operations, ensuring timely ticket management and high-quality customer service. This role supervises Tier 1 and Tier 2 support activities and ...
Responsible for managing day-to-day operation and direct supervision of all service desk and program personnel. Ensure that contract requirements and contract AQLs/SLAs are met. Interfaces ...
Responsible for managing day-to-day operation and direct supervision of all service desk and program personnel. Ensure that contract requirements and contract AQLs/SLAs are met. Interfaces ...
Taylorsville, UT · Remote
This role provides leadership for the Help Desk team, establishes service management best practices, develops team members, and partners closely with other IT functions to ensure reliable technology ...
Taylorsville, UT · Remote
This role provides leadership for the Help Desk team, establishes service management best practices, develops team members, and partners closely with other IT functions to ensure reliable technology ...
Washington, DC · On-site
Doyon, Limited is seeking a Helpdesk Manager to oversee the helpdesk operations and ensure high-quality customer service. The role involves managing a team of helpdesk engineers, overseeing client ...
Washington, DC · On-site
Doyon, Limited is seeking a Helpdesk Manager to oversee the helpdesk operations and ensure high-quality customer service. The role involves managing a team of helpdesk engineers, overseeing client ...
Washington, DC · On-site
The Helpdesk Manager position is responsible for delivering our IT managed services to a client account with the support of a cross-functional team. Although technical capabilities are necessary ...
Washington, DC · On-site
The Helpdesk Manager position is responsible for delivering our IT managed services to a client account with the support of a cross-functional team. Although technical capabilities are necessary ...
$48 - $58/hr
An MSP Company in Beaverton, OR is hiring a Helpdesk Manager to join the team for a great long term opportunity! * Lead and oversee daily Help Desk operations, ensuring timely resolution of technical ...
$48 - $58/hr
An MSP Company in Beaverton, OR is hiring a Helpdesk Manager to join the team for a great long term opportunity! * Lead and oversee daily Help Desk operations, ensuring timely resolution of technical ...
Production Support Manager/Helpdesk Manager Duration: 12+ months Location: Durham, NC Client: Direct Client Description : This position will act as the Production Support Manager for the NC FAST Help ...
Production Support Manager/Helpdesk Manager Duration: 12+ months Location: Durham, NC Client: Direct Client Description : This position will act as the Production Support Manager for the NC FAST Help ...
Overview The Helpdesk Manager (Computer Technician Lead) is responsible for the purchasing, maintenance, and roll-out of college-wide computer systems. The individual will oversee, coordinate, and ...
Overview The Helpdesk Manager (Computer Technician Lead) is responsible for the purchasing, maintenance, and roll-out of college-wide computer systems. The individual will oversee, coordinate, and ...
Title: Helpdesk Manager Department: Information Technology ... Provision and Manage BYOD using MaaS360 (or equivalent MDM software). * Interfaces with VIP ...
Title: Helpdesk Manager Department: Information Technology ... Provision and Manage BYOD using MaaS360 (or equivalent MDM software). * Interfaces with VIP ...
Phoenix, AZ · On-site
$48 - $58/hr
Looking for an experienced IT Help Desk Manager for our MSP / Managed Service Provider here in the Phoenix area. Top Skills Details * 2+ years in Management / Supervisory Help Desk /Service Desk ...
Quick apply
Phoenix, AZ · On-site
$48 - $58/hr
Looking for an experienced IT Help Desk Manager for our MSP / Managed Service Provider here in the Phoenix area. Top Skills Details * 2+ years in Management / Supervisory Help Desk /Service Desk ...
Northfield, MN · On-site
$12 - $13/hr
Helpdesk Manager Wage Range: $12.00-13.00/hour Description of the Position: (Purpose of the Position): To provide technical support for students, faculty, staff, emeriti and guests of the college ...
Northfield, MN · On-site
$12 - $13/hr
Helpdesk Manager Wage Range: $12.00-13.00/hour Description of the Position: (Purpose of the Position): To provide technical support for students, faculty, staff, emeriti and guests of the college ...
Burbank, CA · On-site
$22 - $30/hr
Site Manager/Project Manager Helpdesk Manager Network Services Manager Help Desk Staff Network Staff Applications Support Staff Job Application Instructions: To be considered for these positions ...
Burbank, CA · On-site
$22 - $30/hr
Site Manager/Project Manager Helpdesk Manager Network Services Manager Help Desk Staff Network Staff Applications Support Staff Job Application Instructions: To be considered for these positions ...
Santa Monica, CA · On-site
$23 - $31.50/hr
Site Manager/Project Manager Helpdesk Manager Network Services Manager Help Desk Staff Network Staff Applications Support Staff Job Application Instructions: To be considered for these positions ...
Santa Monica, CA · On-site
$23 - $31.50/hr
Site Manager/Project Manager Helpdesk Manager Network Services Manager Help Desk Staff Network Staff Applications Support Staff Job Application Instructions: To be considered for these positions ...
Helpdesk Manager | FLSA: Non-Exempt Role Summary: The Tier 1 Helpdesk Technician is the first point of contact for all ESS service requests and fault notifications from federal facility customers.
Helpdesk Manager | FLSA: Non-Exempt Role Summary: The Tier 1 Helpdesk Technician is the first point of contact for all ESS service requests and fault notifications from federal facility customers.
Senior Helpdesk Access Manager Ft. Belvoir, VA At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to ...
Senior Helpdesk Access Manager Ft. Belvoir, VA At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to ...
Manhasset, NY · On-site
$19.50 - $26.25/hr
We are searching for a new HelpDesk Manager with HR Admin for our team. You can get more information about the company by visiting our site: www.dentalht.com. Key Responsibilities: HR Functions ...
Manhasset, NY · On-site
$19.50 - $26.25/hr
We are searching for a new HelpDesk Manager with HR Admin for our team. You can get more information about the company by visiting our site: www.dentalht.com. Key Responsibilities: HR Functions ...
Artesia, NM · On-site
$18.89/hr
This role involves checking individuals in, managing and distributing keys, and providing general helpdesk support. Candidates must be dependable, organized, and comfortable interacting with people ...
Quick apply
Artesia, NM · On-site
$18.89/hr
This role involves checking individuals in, managing and distributing keys, and providing general helpdesk support. Candidates must be dependable, organized, and comfortable interacting with people ...
$17 - $21/hr
Escalate network/technical issues to IT Helpdesk Manager, and provide sufficient information to maintain continuity to assist with troubleshooting and problem resolution * Provide proactive ...
Quick apply
$17 - $21/hr
Escalate network/technical issues to IT Helpdesk Manager, and provide sufficient information to maintain continuity to assist with troubleshooting and problem resolution * Provide proactive ...
Auburn, IL · On-site
$17 - $21/hr
Escalate network/technical issues to IT Helpdesk Manager, and provide sufficient information to maintain continuity to assist with troubleshooting and problem resolution * Provide proactive ...
Auburn, IL · On-site
$17 - $21/hr
Escalate network/technical issues to IT Helpdesk Manager, and provide sufficient information to maintain continuity to assist with troubleshooting and problem resolution * Provide proactive ...
$37.5K - $45.4K
1% of jobs
$45.4K - $53.3K
6% of jobs
$53.3K - $61.2K
8% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$61.2K - $69.1K
13% of jobs
$69.1K - $77K
14% of jobs
The median wage is $80.8K / yr.
$77K - $85K
17% of jobs
$85K - $92.9K
13% of jobs
$96.1K is the 75th percentile. Wages above this are outliers.
$92.9K - $100.8K
8% of jobs
$100.8K - $108.7K
7% of jobs
$108.7K - $116.6K
7% of jobs
$116.6K - $124.5K
5% of jobs
$37.5K
$83.8K
$124.5K
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
Cities with the most Helpdesk Manager job openings:
The most popular types of Helpdesk jobs are:
States with the most job openings for Helpdesk Manager jobs include:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
7.0
Based on 38 frontline employees who took The Breakroom Quiz
216th of 365 rated logistics
Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
Are you someone who knows your way around managing IT projects, has a high attention to detail, organizational skills, and can provide outstanding customer service? Come Join POA's dynamic and growing IT team! As Helpdesk Manager, you will be responsible for the successful delivery of our I.T. managed services customers Helpdesk. For this position, we are seeking an individual who possesses a unique mix of strong IT technical service, management and support abilities, within an IT ecosystem, combined with solid hands-on technical experience.
Responsibilities:
Benefits
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.
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It services, office supplies and stationery stores and technology, communication and media
1,001 - 5,000 Employees
Beaverton, OR, US