10 of the Most Popular Types of Helpdesk Manager Jobs in 2026

See what kind of roles similar to Helpdesk Manager jobs are hiring now

Top Types Of Helpdesk Manager Jobs

• Service Desk Manager

  Salary range: $71,000 - $112,500

  Service Desk Manager is a common job search query. Most salaries for Service Desk Manager jobs pay between $71,000 (25th percentile) and $112,500 (75th percentile) annually. Take a look at the variety of open positions nationwide for Service Desk Manager job searches hiring now on ZipRecruiter.

• It Helpdesk Manager

  Salary range: $66,000 - $100,000

  It Helpdesk Manager is a common job search query. Most salaries for It Helpdesk Manager jobs pay between $66,000 (25th percentile) and $100,000 (75th percentile) annually. Currently, there are not many open positions nationwide for It Helpdesk Manager job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Help Desk Technician

  Salary range: $40,000 - $54,000

  A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.

• Technical Support Manager

  Salary range: $65,000 - $104,000

  A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

• Customer Service Manager

  Salary range: $41,000 - $70,000

  As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

• Helpdesk

  Salary range: $40,000 - $54,000

  Helpdesk is a popular job search query. Most salaries for Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Helpdesk job searches hiring now on ZipRecruiter.

• Remote Service Desk Manager

  Salary range: $71,000 - $112,500

  Remote Service Desk Manager is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Service Desk Manager jobs pay between $71,000 (25th percentile) and $112,500 (75th percentile) annually. You’ll find many open positions nationwide for Remote Service Desk Manager job searches hiring now on ZipRecruiter.

• Remote It Help Desk

  Salary range: $40,000 - $54,000

  Remote It Help Desk is a common job search query. Most salaries for Remote It Help Desk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. You’ll find many open positions nationwide for Remote It Help Desk job searches hiring now on ZipRecruiter.

• It Service Manager

  Salary range: $82,500 - $129,000

  An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

• It Helpdesk

  Salary range: $40,000 - $54,000

  It Helpdesk is a popular job search query. Most salaries for It Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. There are plenty of open positions nationwide for It Helpdesk job searches hiring now on ZipRecruiter.