$20.50 - $27.75/hr
Help Desk Support - Sr Location: Richmond, VA (Remote) Duration: 6 months Job Type: Contract Provide application support through remote access tools to resolve internal end user issues Monitor and ...
$20.50 - $27.75/hr
Help Desk Support - Sr Location: Richmond, VA (Remote) Duration: 6 months Job Type: Contract Provide application support through remote access tools to resolve internal end user issues Monitor and ...
... Helpdesk (HD) support to over 4000 customers at over 250 posts of duty (POD) nationwide and several international offices. In addition to responding to customers via the telephone and other services ...
... Helpdesk (HD) support to over 4000 customers at over 250 posts of duty (POD) nationwide and several international offices. In addition to responding to customers via the telephone and other services ...
Fort Worth, TX · Remote
$20.50 - $27.75/hr
... helping them achieve their career goals with internal and external training and tuition ... This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in ...
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Fort Worth, TX · Remote
$20.50 - $27.75/hr
... helping them achieve their career goals with internal and external training and tuition ... This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in ...
Fort Worth, TX · On-site +1
$19.25 - $26/hr
... helping them achieve their career goals with internal and external training and tuition ... This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in ...
Fort Worth, TX · On-site +1
$19.25 - $26/hr
... helping them achieve their career goals with internal and external training and tuition ... This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in ...
$21 - $28.75/hr
EHR Helpdesk Analyst RTP, NC/REMOTE 12+ Months Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical ...
$21 - $28.75/hr
EHR Helpdesk Analyst RTP, NC/REMOTE 12+ Months Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical ...
The ideal candidate would be dynamic, motivated and able to perform independently as well as work in partnership with Remote Helpdesk and various technology disciplines such as Operations, Windows ...
The ideal candidate would be dynamic, motivated and able to perform independently as well as work in partnership with Remote Helpdesk and various technology disciplines such as Operations, Windows ...
Experience supporting software computer applications and equipment from a remote helpdesk environment * Experience with mobile device support (iPhone and Android) * Must be a team player and build ...
Experience supporting software computer applications and equipment from a remote helpdesk environment * Experience with mobile device support (iPhone and Android) * Must be a team player and build ...
Austin, TX · On-site +1
$50K/yr
We specialize in providing outsourced IT Services: On-premises and remote, 24/7 remote helpdesk, IT consulting, cloud hosting, and cloud services. We become the client's IT Department. We are a fast ...
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Austin, TX · On-site +1
$50K/yr
We specialize in providing outsourced IT Services: On-premises and remote, 24/7 remote helpdesk, IT consulting, cloud hosting, and cloud services. We become the client's IT Department. We are a fast ...
Be Seen First
OR · Remote
$31 - $35/hr
Previous AI or data-labeling experience is helpful but not required This is flexible, remote, project-based work. Task availability and compensation may vary by project, and all details will be shown ...
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Be Seen First
OR · Remote
$31 - $35/hr
Previous AI or data-labeling experience is helpful but not required This is flexible, remote, project-based work. Task availability and compensation may vary by project, and all details will be shown ...
Be Seen First
OR · Remote
$31 - $35/hr
Previous AI or data-labeling experience is helpful but not required This is flexible, remote, project-based work. Task availability and compensation may vary by project, and all details will be shown ...
Quick apply
Be Seen First
OR · Remote
$31 - $35/hr
Previous AI or data-labeling experience is helpful but not required This is flexible, remote, project-based work. Task availability and compensation may vary by project, and all details will be shown ...
East Hartford, CT · Remote
$19.75 - $26.50/hr
Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of ... Deliver remote support for trailer and vehicle setup and certification operations. * Troubleshoot ...
East Hartford, CT · Remote
$19.75 - $26.50/hr
Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of ... Deliver remote support for trailer and vehicle setup and certification operations. * Troubleshoot ...
The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert triage, and efficiently managing the ...
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The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert triage, and efficiently managing the ...
Be Seen First
OR · Remote
$31 - $35/hr
Previous AI or data-labeling experience is helpful but not required This is flexible, remote, project-based work. Task availability and compensation may vary by project, and all details will be shown ...
Quick apply
Be Seen First
OR · Remote
$31 - $35/hr
Previous AI or data-labeling experience is helpful but not required This is flexible, remote, project-based work. Task availability and compensation may vary by project, and all details will be shown ...
Bowie, MD · Remote
Provide remote and on-site technical support as required * Create and maintain technical documentation, knowledge base articles, and procedures * Train and mentor junior help desk and IT support ...
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Bowie, MD · Remote
Provide remote and on-site technical support as required * Create and maintain technical documentation, knowledge base articles, and procedures * Train and mentor junior help desk and IT support ...
Tulsa, OK · Remote
$20 - $24/hr
In this role, you'll provide day-to-day technical support to both office and remote employees, troubleshoot hardware and software issues, assist with workstation deployments, and help support an ...
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Tulsa, OK · Remote
$20 - $24/hr
In this role, you'll provide day-to-day technical support to both office and remote employees, troubleshoot hardware and software issues, assist with workstation deployments, and help support an ...
San Diego, CA · Remote
San Diego, CA (fully remote position, on-site travel may be required) Employment Type: Full-Time About the Role Lead helpdesk operations for Navy financial systems operating within the Defense ...
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San Diego, CA · Remote
San Diego, CA (fully remote position, on-site travel may be required) Employment Type: Full-Time About the Role Lead helpdesk operations for Navy financial systems operating within the Defense ...
EHR Helpdesk Shift Lead REMOTE 1 year Contract 2nd Shift (3PM EST - 11:30 PM EST) 3rd Shift (11PM EST - 7:30 AM EST) Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead ...
EHR Helpdesk Shift Lead REMOTE 1 year Contract 2nd Shift (3PM EST - 11:30 PM EST) 3rd Shift (11PM EST - 7:30 AM EST) Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead ...
Seneca Falls, NY · Remote
$20 - $23/hr
... support, Helpdesk troubleshooting, Microsoft, O365, Customer service oriented, Support, Phone support, Windows, Vpn, Remote support Top Skills Details Help desk,Help desk support,Service desk ...
Seneca Falls, NY · Remote
$20 - $23/hr
... support, Helpdesk troubleshooting, Microsoft, O365, Customer service oriented, Support, Phone support, Windows, Vpn, Remote support Top Skills Details Help desk,Help desk support,Service desk ...
Seneca Falls, NY · Remote
$20 - $23/hr
... support, Helpdesk troubleshooting, Microsoft, O365, Customer service oriented, Support, Phone support, Windows, Vpn, Remote support Top Skills Details Help desk,Help desk support,Service desk ...
Seneca Falls, NY · Remote
$20 - $23/hr
... support, Helpdesk troubleshooting, Microsoft, O365, Customer service oriented, Support, Phone support, Windows, Vpn, Remote support Top Skills Details Help desk,Help desk support,Service desk ...
Bellevue, WA · Remote
$20.50 - $27.75/hr
Helpdesk Technician Location: Bellevue, WA Type: Contract Contractor Work Model: Onsite Position ... Demonstrate and assist with remote access to company resources. * Support users at our Bellevue and ...
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Bellevue, WA · Remote
$20.50 - $27.75/hr
Helpdesk Technician Location: Bellevue, WA Type: Contract Contractor Work Model: Onsite Position ... Demonstrate and assist with remote access to company resources. * Support users at our Bellevue and ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.
| Aspect | Remote Helpdesk | Remote Technical Support Specialist |
|---|---|---|
| Credentials | CompTIA A+, Network+ or similar certifications often preferred | Similar certifications, often with additional technical or product-specific training |
| Work Environment | Remote, customer-facing, troubleshooting hardware/software issues | Remote, more technical troubleshooting, often involving software or network problems |
| Employer & Industry | IT service providers, tech companies, MSPs | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | People comparing entry-level tech support roles | Individuals seeking more specialized technical support jobs |
Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.
Sourced by ZipRecruiter
It services
51 - 200 Employees
Clarksburg, MD, US
2019
