2

Remote Helpdesk Jobs in Texas (NOW HIRING)

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Self-motivated and able to work independently in a remote setting. * Technical Setup: Desktop ...

New

next page

Showing results 1-20

Remote Helpdesk information

See Texas salary details

$11

$21

$31

How much do remote helpdesk jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote helpdesk in Texas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

How can I make 2000 a week working from home?

A remote helpdesk role typically pays between $15 and $25 per hour, so earning $2000 weekly would require working approximately 80 hours at the higher end of this range. To increase earnings, professionals can develop technical skills, obtain relevant certifications, and seek higher-paying positions or freelance opportunities that offer flexible hours and additional income streams.

Is AI replacing IT's help desk?

AI is automating certain help desk tasks such as troubleshooting common issues and providing basic support, but it does not fully replace the role of a remote helpdesk technician. Helpdesk professionals are still needed for complex problems, customer interaction, and system management that require human judgment and technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What job makes $10,000 a month without a degree?

A remote helpdesk technician can potentially earn around $10,000 per month with experience, strong technical skills, and certifications such as CompTIA or Microsoft. High earnings often depend on the complexity of support, client base, and the ability to handle multiple accounts efficiently.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

Is IT possible to get a remote help desk job?

Yes, remote help desk jobs are widely available and often require skills in troubleshooting, customer service, and familiarity with remote support tools like remote desktop software. Many companies offer these positions with flexible schedules, and relevant certifications such as CompTIA A+ can improve job prospects.
What are the most commonly searched types of Helpdesk jobs in Texas? The most popular types of Helpdesk jobs in Texas are:
What are popular job titles related to Remote Helpdesk jobs in Texas? For Remote Helpdesk jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Texas look for? The top searched job categories for Remote Helpdesk jobs in Texas are:
What cities in Texas are hiring for Remote Helpdesk jobs? Cities in Texas with the most Remote Helpdesk job openings:
Infographic showing various Remote Helpdesk job openings in Texas as of June 2026, with employment types broken down into 69% Full Time, 22% Part Time, 2% Temporary, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.
Outbound Sales Development Representative

Outbound Sales Development Representative

Systemverse

Austin, TX โ€ข On-site, Remote

$50K/yr

Full-time

Posted 10 days ago


Job description

Outbound Sales Development Representative (MSP / IT Services)


Weโ€™re a growing Managed Service Provider (MSP) looking for an Outbound Sales Development Representative (SDR) to generate new business opportunities for our managed IT services, cybersecurity, and cloud solutions. This role is focused on net-new logo acquisition through proactive outbound efforts and is ideal for someone who understands (or wants to specialize in) selling IT services to SMB and mid-market organizations.

Youโ€™ll be the front line of our sales motionโ€”opening doors, starting conversations, and qualifying prospects for long-term managed services relationships.


Location: Austin, TX - In Office

Employment Type: Full-Time


What We Offer

  • Competitive base salary plus commission and performance bonuses
  • Clear path to Account Executive or Senior Sales roles
  • Training on MSP offerings, common buyer objections, and consultative selling
  • Direct access to leadership and real influence on sales strategy
  • Flexible work environment and a team-first culture
Compensation:

$50,000 Base + Commission


Responsibilities:

What Weโ€™re Looking For

  • Proactively prospect SMB and mid-market companies via cold calls, email, and LinkedIn
  • Identify IT decision-makers (Owners, CEOs, COOs, IT Managers, Directors of Operations)
  • Qualify prospects based on MSP-relevant criteria (environment size, pain points, compliance needs, contract readiness)
  • Set discovery calls for Account Executives or technical leadership

Communicate the value of:

  • Managed IT Services & Helpdesk
  • Cybersecurity & Endpoint Protection
  • Cloud Services (Microsoft 365, Azure, backups, DR)
  • Compliance-driven IT (HIPAA, SOC 2, CJIS, nonprofit/government, etc.)
  • Maintain clean, up-to-date activity tracking and pipeline notes in the CRM
  • Collaborate with leadership to refine outbound messaging, vertical focus, and ideal client profile
  • Consistently hit activity, meeting, and pipeline generation targets

Qualifications:

What Weโ€™re Looking For

  • 1โ€“3 years of outbound sales, SDR, or BDR experience (MSP, IT services, or SaaS preferred)
  • Comfortable with cold calling and objection handling
  • Strong ability to translate technical services into business outcomes (risk reduction, uptime, scalability, cost control)
  • Organized, self-directed, and metrics-driven
  • Experience working CRM-driven sales processes
  • Coachable mindset with a desire to grow into a full-cycle sales role


Nice to Have

  • Prior experience selling managed services or recurring revenue contracts
  • Familiarity with MSP pricing models (per-user, per-device, bundled offerings)
  • Understanding of common SMB IT pain points: security gaps, unreliable vendors, aging infrastructure
  • Experience selling into regulated or compliance-heavy industries

About Company

Systemverse is a leading provider of IT support services and technology solutions with headquarters in Austin, Texas. We specialize in providing outsourced IT Services: On-premises and remote, 24/7 remote helpdesk, IT consulting, cloud hosting, and cloud services. We become the clientโ€™s IT Department.

We are a fast-paced and high-growth Information Technology consulting company. We perform high-level virtualization conversion projects, server migrations, network management/monitoring, business technology analysis, and day-to-day technical support. We do the implementations others can't do and are very aggressive in project success and completion.

We are an equal-opportunity employer and value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.