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Help Desk System Administrator Jobs in Texas (NOW HIRING)

MyCHN

System Administrator I

Houston, TX · On-site

Join MyCHN as a Systems Administrator I At MyCHN (My Community Health Network) , we believe ... Experience with help desk ticketing systems or a willingness to learn Preferred: * A+ or Network ...

MyCHN

System Administrator I

Houston, TX

Join MyCHN as a Systems Administrator I At MyCHN (My Community Health Network) , we believe ... Experience with help desk ticketing systems or a willingness to learn Preferred: * A+ or Network ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... The contractor's responsibilities will be to provide moderately complex Level-I system support.

Cymertek

System Administrator

San Antonio, TX · On-site

... Help Desk Technician, Network Engineer, Security Administrator, ect. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Information Technology, Computer Science, Network Engineering, Systems ...

Blue Learning

Systems Administrator

Lewisville, TX · On-site

The aim of the System Administrator is to align the outcome of the position's responsibilities and ... Works to resolve help desk tickets * Assist with inventory for student loaner devices * All other ...

Robert Half

Help Desk Tier I

Austin, TX · On-site

$22 - $26/hr

... IT service management system. * Deliver frontline assistance for desktops, laptops, printers ... Administer user access by handling password changes, account setup, permission updates, and ongoing ...

Able Forces

Enterprise Service Desk I

Fort Worth, TX

$24.67/hr

... Support, Help Desk, Logistics, and Secure Communications in both cleared and non-cleared ... System Administrator: Windows Server 2003, MCITP Support Technician: Windows 7, MCITP Server ...

Able Forces

Enterprise Service Desk I

Fort Worth, TX · On-site

$24.67/hr

... Support, Help Desk, Logistics, and Secure Communications in both cleared and non-cleared ... System Administrator: Windows Server 2003, MCITP Support Technician: Windows 7, MCITP Server ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Provide first-level support for hardware, software, and system issues * Diagnose and resolve user ... help desk or technical support experience * Strong knowledge of Windows operating systems

Abacus Service Corporation

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level ... system. • Maintains technical knowledge by attending training, workshops, and reviewing ...

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Help Desk System Administrator information

What is a help desk system administrator?

Help Desk System Administrators are IT professionals who provide technical support and manage computer systems within an organization. They assist users by troubleshooting hardware and software issues, resolving network problems, and maintaining system security. These administrators often serve as the first point of contact for technical concerns, ensuring that all IT-related requests are addressed efficiently. In addition to support, they may also handle system updates, backups, and user account management to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a help desk system administrator?

To thrive as a Help Desk System Administrator, you need a solid understanding of operating systems, network troubleshooting, and user support, often backed by a degree in IT or related field and relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and system monitoring software is typically expected. Strong communication, problem-solving ability, and patience are crucial soft skills for effectively assisting users and resolving technical issues. These skills ensure timely issue resolution, maintain system reliability, and contribute to positive user experiences within the organization.

What are some common challenges faced by help desk system administrators, and how can they be managed effectively?

Help Desk System Administrators often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues under time pressure, and balancing routine maintenance with urgent problem resolution. Effective time management, strong communication skills, and the ability to prioritize tasks are essential for success in this role. Building a solid knowledge base, collaborating closely with other IT team members, and staying updated on system updates can also help streamline workflows and reduce recurring issues.

What is the difference between Help Desk System Administrator vs Help Desk Technician?

AspectHelp Desk System AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentManage network systems, servers, and infrastructureAssist end-users with hardware/software issues
ResponsibilitiesMaintain and troubleshoot network/server systems, user accountsRespond to user tickets, resolve basic technical issues

The Help Desk System Administrator focuses on managing and maintaining network and server systems, requiring more advanced certifications and technical skills. In contrast, Help Desk Technicians primarily assist end-users with hardware and software problems, often with entry-level certifications. Both roles are essential in IT support but differ in scope and technical complexity.

What are popular job titles related to Help Desk System Administrator jobs in Texas?

For Help Desk System Administrator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Help Desk System Administrator jobs in Texas look for?

The top searched job categories for Help Desk System Administrator jobs in Texas are:

What cities in Texas are hiring for Help Desk System Administrator jobs?

Cities in Texas with the most Help Desk System Administrator job openings:

Help Desk System Administrator jobs near you
Infographic showing various Help Desk System Administrator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Service Desk/Help Desk - Hybrid

She Recruits LLC

Frisco, TX • On-site

Other

Re-posted 15 days ago

Job description

The Service Desk/Help Desk is a junior-level role responsible for the design and implementation of LAN/WAN, Server and Cloud Services technology. Jr. PEs are required to work closely with our Design Desk (system architect) and deliver technical solutions that meet a client's business requirements, and therefore must be able to communicate effectively across all levels of a corporate structure.
Position Functions:

  • Design and implement LAN/WAN and server infrastructure and related peripherals including:
    • ConnectWise
    • Routers | Firewalls | Switches | VPN
    • Virtualization (VMware and Hyper V)
    • Physical and Virtual Host Server Hardware
    • Windows Server and Active Directory
    • RDS/Remote App | Citrix
    • SQL Server
    • VoiP and PBX based telecom
    • Enterprise Storage Solutions including SAN, NAS, and Tiered/Cloud Storage
    • Enterprise Backup and DR Solutions
    • Cloud Services including Azure and O365
    • Email Services including Premise and Office 365
    • Wireless Access Technologies
    • Security and compliance technologies
    • Desktop and Mobile Device Technology
    • Application Software with 3rd party coordination
  • Perform major IT migrations including office moves, data center, ISP and on-prem to Cloud/Azure
  • Travel to client sites to provide onsite service and support as necessary (95% DFW local)
  • Work closely with vCIO and Design Desk to solution technology to meet client business objectives
  • Participate in on call support rotation
  • Onboarding and accurate documentation of client systems.
  • Provide pre-sales design and support to internal team members.
  • Evolve internal professional services processes in response to rapid industry changes.
  • Document internal processes and procedures to maintain consistent results and efficiencies, including creation of network diagrams and technical process documentation and checklists.
  • Effectively communicate with clients and manage their expectations, support the project coordinator/manager.
  • Manage and transport products and inventory for assigned projects.
  • Attend and conduct internal and client meetings.
  • Maintain industry product knowledge through training and certification programs.
  • This role will also include
    • the application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications, collaborating with the project manager and design desk team to do so;
    • the design, development, documentation, analysis, creation, testing or modification of computer systems (OS's) or programs, including prototypes, based on and related to user or system design specifications provided by the design desk;
    • and the design, documentation, testing, creation or modification of OS's.

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