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It Support Help Desk Jobs in Texas (NOW HIRING)

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...

ESP Associates

IT Help Desk Technician

Victoria, TX · On-site

ESP Associates, Inc. is seeking an IT Help Desk Technician in our Victoria, TX office. This is an ... Providing technical assistance and support to end users by responding to help desk tickets, running ...

Addison Group

IT Site Support

Midland, TX · On-site

$65K - $85K/yr

Provide guidance and training to employees on IT tools and best practices Qualifications * IT support, help desk, desktop support, or related experience; * Strong working knowledge of Windows ...

Republic Finance

IT Help Desk Analyst

Plano, TX · On-site

They are seeking a diligent and customer-focused IT Help Desk Analyst to join their IT support team, responsible for handling IT support requests, managing hardware and software deployments, and ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... ESI provides service and support to over 378 facilities in the long-term care continuum that employ ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation ... ESI provides service and support to over 378 facilities in the long-term care continuum that employ ...

Ensign Services

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation ... ESI provides service and support to over 378 facilities in the long-term care continuum that employ ...

Ensign Services

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... ESI provides service and support to over 378 facilities in the long-term care continuum that employ ...

Curative HR LLC

Sr. Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

The ideal candidate has approximately 4+ years of progressive IT support experience, including hands-on ownership of help desk tooling, workflow automation, knowledge management, endpoint ...

Curative HR LLC

Sr. Help Desk Technician

Austin, TX

$19.75 - $26.75/hr

The ideal candidate has approximately 4+ years of progressive IT support experience, including hands-on ownership of help desk tooling, workflow automation, knowledge management, endpoint ...

Curative HR LLC

Sr. Help Desk Technician

Austin, TX · On-site

$95K - $110K/yr

The ideal candidate has approximately 4+ years of progressive IT support experience, including hands-on ownership of help desk tooling, workflow automation, knowledge management, endpoint ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

The role involves assisting with IT support, troubleshooting, and providing excellent customer ... warehouse, Help Desk and tech benches orderly and safe by keeping area organized and ready for ...

SOUTHWEST BANK

Bank IT Help Desk Specialist

Odessa, TX · On-site

Job Purpose The IT Help Desk Technician serves as the first line of technical support for SouthWest Bank staff by providing prompt, courteous, and effective assistance for IT-related issues. This ...

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All JobsIt Support Help Desk JobsIt Support Help Desk Jobs in Texas

It Support Help Desk information

See Texas salary details

$11

$21

$31

How much do it support help desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for it support help desk in Texas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is an IT Support Help Desk professional?

IT Support Help Desk professionals are specialists who assist users with technical issues related to computers, software, hardware, and network systems. They serve as the first point of contact for troubleshooting problems, providing guidance, and resolving common technical issues either remotely or in person. These professionals document user problems, escalate complex issues to higher-level technicians, and ensure that technology resources run smoothly for organizations. Their work is crucial to maintaining productivity and minimizing downtime in any business environment.

What are the key skills and qualifications needed to thrive as an IT Support Help Desk professional?

To thrive as an IT Support Help Desk professional, you need a solid understanding of computer hardware, software, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills ensure timely resolution of technical problems, minimize downtime, and improve overall user satisfaction within an organization.

What are some common challenges faced by IT Support Help Desk professionals and how can they be managed?

IT Support Help Desk professionals often face challenges such as handling high volumes of support requests, managing users with varying levels of technical knowledge, and troubleshooting a wide range of hardware and software issues. To manage these challenges, it’s important to develop strong communication skills, prioritize tasks effectively, and stay up-to-date with the latest technology trends. Many organizations provide knowledge bases and ticketing systems that help streamline workflows and facilitate collaboration with other IT team members.

What is the difference between It Support Help Desk vs Network Technician?

AspectIt Support Help DeskNetwork Technician
CertificationsCompTIA A+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, officeNetwork labs, server rooms, on-site
Primary ResponsibilitiesTroubleshooting user issues, software supportConfiguring networks, maintaining hardware
Industry UsageIT support, customer serviceNetworking, infrastructure

While both roles support IT operations, the It Support Help Desk primarily handles user issues and software troubleshooting, often remotely. In contrast, a Network Technician focuses on configuring and maintaining network hardware and infrastructure, usually on-site. Both roles require technical certifications and are essential in IT support and networking environments.

Can I get into IT support help desk with no experience?

IT support help desk roles often do not require prior experience, as employers may train new hires on technical skills, customer service, and troubleshooting procedures. Entry-level positions typically look for basic computer knowledge, good communication skills, and relevant certifications like CompTIA A+ to improve chances of hiring. Gaining hands-on experience through internships or certifications can enhance your prospects for entry into this field.

What does an IT Support Help Desk do?

An IT Support Help Desk provides technical assistance to users by troubleshooting hardware, software, and network issues. They respond to support requests, resolve problems, and often use ticketing systems and remote tools to ensure systems run smoothly.

What are popular job titles related to It Support Help Desk jobs in Texas?

For It Support Help Desk jobs in Texas, the most frequently searched job titles are:

What job categories do people searching It Support Help Desk jobs in Texas look for?

The top searched job categories for It Support Help Desk jobs in Texas are:

What cities in Texas are hiring for It Support Help Desk jobs?

Cities in Texas with the most It Support Help Desk job openings:

It Support Help Desk jobs near you
Infographic showing various It Support Help Desk job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

IT Asset Management / Help Desk Support Contractor

Gotham Technology Group

Flower Mound, TX • On-site

Other

Posted 3 days ago

New

Job description

IT Asset Management / Help Desk Support Contractor

Location: Flower Mound, TX

Schedule: Part-Time, approximately 20 hours/week

Ideal Schedule: Monday–Friday, 10:00 AM–2:00 PM CT

Duration: 4-Month Contract

Work Arrangement: Onsite, with IT support having Remote flexibility


The ideal candidate is a hands-on IT professional who enjoys a variety of responsibilities and doesn't mind getting involved in the operational side of technology.

This role is a great fit for someone with a background in IT support, desktop support, asset management, or hardware deployment who is comfortable moving between inventory and warehouse-related activities and traditional IT support.

Candidates should be flexible, organized, dependable, and willing to step in wherever the IT team needs additional support.


Position Overview

Our client, a growing logistics organization, is seeking a Part-Time IT Asset Management / Help Desk Support Contractor for a 4-month engagement during a peak operating period.

This is a hands-on role supporting the management and distribution of approximately 1,500 IT scanners and other technology assets used throughout the company’s warehouse and logistics operations.

The position will work closely with the existing IT Asset Management team to support inventory tracking, shipping and receiving, device deployment, repairs, and returns. When asset management responsibilities are covered, the contractor will also provide basic IT/help desk support to end users and assist the IT team as needed.

The ideal candidate is organized, hands-on, and comfortable working in a fast-paced environment where responsibilities may shift between physical IT asset management and end-user support.


Key Responsibilities

  • Assist with day-to-day management and tracking of IT scanners and other technology assets.
  • Maintain accurate inventory and asset records.
  • Tag, prepare, package, ship, receive, and deploy IT devices.
  • Coordinate the collection and return of devices requiring repair or replacement.
  • Assist with preparing and distributing large quantities of scanners ahead of peak operating periods.
  • Provide onsite support at the local warehouse for device-related needs.
  • Serve as backup support to the primary IT Asset Management resource.
  • Provide basic help desk and end-user support as workload permits.
  • Assist with troubleshooting common hardware, software, and connectivity issues.
  • Help coordinate with remote help desk resources when needed.
  • Provide additional IT support during planned team absences or periods of increased demand.
  • Follow established IT asset management, inventory, and support procedures.
  • Take on additional hands-on IT responsibilities based on business needs.


Qualifications

  • 1+ years of experience in IT support, help desk, desktop support, IT asset management, or a related field.
  • Experience tracking, managing, or deploying IT hardware is preferred.
  • Comfortable working with physical technology inventory, shipping/receiving, and device deployment.
  • Strong organizational skills and attention to detail.
  • Ability to maintain accurate records and follow established processes.
  • Strong communication and customer service skills.
  • Comfortable working independently in a fast-paced environment.
  • Ability to work onsite in Flower Mound, TX.
  • Help desk or end-user support experience is a plus.


This is a 4-month, part-time contract requiring approximately 20 hours per week, with an ideal schedule of 10:00 AM–2:00 PM CT, Monday through Friday.

Apply