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Remote Helpdesk Jobs in Dallas, TX (NOW HIRING)

Camesiagency

Remote Insurance Agent

Dallas, TX · Remote

$80K - $150K/yr

The Camesi Agency is a rapidly growing, fully remote brokerage dedicated to helping families protect their financial futures. Supported by proven systems, structured mentorship, and a leadership ...

Columbia Home Services

Assistant Controller

Dallas, TX · Remote

$110K - $130K/yr

Assistant Controller (Remote)Help Build the Future of a Rapidly Growing Home Services Platform Columbia Home Services (CHS) is a private equity-backed platform investing in and partnering with best ...

Columbia Home Services

Assistant Controller

Dallas, TX · On-site +1

$110K - $130K/yr

Assistant Controller (Remote) Help Build the Future of a Rapidly Growing Home Services Platform Columbia Home Services (CHS) is a private equity-backed platform investing in and partnering with best ...

Solid Rock Recruiting LLC

Remote Tax Manager

Dallas, TX · On-site +1

$135K - $195K/yr

We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Dallas, TX

Remote Helpdesk information

See Dallas, TX salary details

$12

$22

$33

How much do remote helpdesk jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote helpdesk in Dallas, TX is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.67 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Dallas, TX? The most popular types of Helpdesk jobs in Dallas, TX are:
What are popular job titles related to Remote Helpdesk jobs in Dallas, TX? For Remote Helpdesk jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Dallas, TX look for? The top searched job categories for Remote Helpdesk jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Remote Helpdesk jobs? Cities near Dallas, TX with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Dallas, TX as of July 2026, with employment types broken down into 3% Locum Tenens, 87% Full Time, 7% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,635 per year, or $22.9 per hour.

Remote Sales Manager

Camesiagency

Dallas, TX • Remote

$80K - $130K/yr

Other

Medical, Dental, Vision, Life

Re-posted 13 days ago

Job description

About The Camesi Agency

The Camesi Agency is a rapidly growing brokerage helping families protect their financial future. Our team works 100% remotely and is supported by proven systems, strong mentorship, and a culture that creates leaders.

We are looking for motivated individuals who want to build a career in sales and leadership while working from home.

What You’ll Do

  • Meet with clients who have requested information and guidance
  • Present simple solutions that help protect families
  • Build relationships with clients and guide them through the process
  • Track personal sales and team performance goals
  • Help mentor and develop newer team members as you grow
  • Participate in team training and leadership development

What We’re Looking For

  • Motivated, self-driven individuals
  • Strong communication and people skills
  • Comfortable working remotely and managing your own schedule
  • Sales, leadership, or customer service experience is helpful but not required
  • Willingness to obtain a Life & Health insurance license (we help with the process)

What We Offer

  • 100% Remote Work
  • Flexible Schedule
  • Uncapped Commission Income
  • Performance Bonuses
  • Leadership Advancement Opportunities
  • Comprehensive Training & Mentorship
  • Supportive Team Environment

Apply Today

If you’re looking for a flexible remote career with unlimited income potential and leadership growth, we encourage you to apply.

Join the Camesi Agency and start building your future today!

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Referral program
  • Vision insurance
  • Work from home

Work Location: Remote