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Remote Helpdesk Jobs in Houston, TX (NOW HIRING)

Datavant

Outpatient Coding Consultant - Remote

Houston, TX · Remote

$20 - $28/hr

This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace! What You Will Do: * Review medical records and assign accurate codes ...

New

Solid Rock Recruiting LLC

Remote Tax Manager

Houston, TX · On-site +1

$135K - $195K/yr

We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...

YO AI Labs

Lawyer - Remote

Texas City, TX · Remote

$67K - $88K/yr

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

YO AI Labs

Lawyer - Remote

Houston, TX · Remote

$75K - $98K/yr

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

YO AI Labs

Attorney - Remote

Houston, TX · Remote

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

ForgeFit

Remote Customer Service Specialist

Pearland, TX · On-site +1

$15.25 - $20/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

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How much do remote helpdesk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote helpdesk in Houston, TX is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.14 per hour, depending on experience, location, and employer.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Houston, TX? The most popular types of Helpdesk jobs in Houston, TX are:
What are popular job titles related to Remote Helpdesk jobs in Houston, TX? For Remote Helpdesk jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Houston, TX look for? The top searched job categories for Remote Helpdesk jobs in Houston, TX are:
What cities near Houston, TX are hiring for Remote Helpdesk jobs? Cities near Houston, TX with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,655 per year, or $22.4 per hour.

Outpatient Coding Consultant - Remote

Datavant

Houston, TX • Remote

$20 - $28/hr

Full-time, Per diem

Posted yesterday

New

Datavant rating

7.1

Company rating: 7.1 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

147th of 223 rated it services

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

We're looking for experienced and credentialed outpatient coders to become an integral part of our team. The ideal candidate for this role possesses high attention to detail and a depth of knowledge in medical terminology. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!

What You Will Do:

  • Review medical records and assign accurate codes for diagnoses and procedures.
  • Assign and sequence codes accurately based on medical record documentation.
  • Assign the appropriate discharge disposition.
  • Abstract and enter the coded data for hospital statistical and reporting requirements.
  • Communicate documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution.
  • Maintain a 95% coding accuracy rate and a 95% accuracy rate for APC assignment and meet site-designated productivity standards.
  • Be responsible for tracking continuing education credits to maintain professional credentials.
  • Attend Datavant Health sponsored education meetings/in-services.
  • Demonstrate initiative and judgment in the performance of job responsibilities.
  • Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues.
  • Function in a professional, efficient, and positive manner.
  • Adhere to the American Health Information Management Association's code of ethics.
  • Be customer-service focused and exhibit professionalism, flexibility, dependability, and a desire to learn.
  • Handle a high complexity of work function and decision-making.
  • Possess strong organizational and teamwork skills.
  • Comply with all HIM Division Policies.

What You Need to Succeed:

  • AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC or CRC).
  • 3+ years of coding experience in a hospital and/or coding consulting role.
  • Proficiency with most or all of these coding specialties (Same Day Surgery, Observation, Injections/Infusions)
  • Proficiency with most or all of these coding specialties (Ancillary, Emergency Department, Injections/Infusions, E/M leveling)
  • Strong written and verbal communication skills, adeptness in remote work, and exceptional time management skills.
  • Experience in computerized encoding and abstracting software.
  • Required to take and pass annual Introductory HIPAA examination and other assigned testing to be given annually
  • Experience in computerized encoding and abstracting software

What We Offer:

  • Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
  • Benefits for PRN employees: 401k savings plan w/match
  • Free CEUs every year
  • Stipend provided to assist with education and professional dues (AHIMA/AAPC)
  • Equipment: monitor, laptop, mouse, headset, and keyboard
  • Comprehensive training led by a credentialed professional coding manager
  • Exceptional service-style management and mentorship (we're in this together!)

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is:
$20—$28 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

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