ZipRecruiter

Log In

1

Helpdesk Assistant Jobs in Houston, TX (NOW HIRING)

AMSYS Talent

Helpdesk Technician

Houston, TX · On-site

$18 - $24.50/hr

Help Desk Technician Position Summary We are seeking a dependable and customer-focused Help Desk ... Support Windows 10/11 and macOS operating systems * Assist users with Microsoft 365 applications ...

RCNL

Delivery Helper / Driver Helper - RCNL, LLC

Cypress, TX · On-site

$13.50 - $15.50/hr

Helpers assist Delivery Associates with safely and efficiently delivering packages to customers while maintaining a high level of professionalism and customer service. We offer both full-time and ...

RCNL

Delivery Helper / Driver Helper - RCNL, LLC

Cypress, TX · On-site

$13.75 - $15.75/hr

Helpers assist Delivery Associates with safely and efficiently delivering packages to customers while maintaining a high level of professionalism and customer service. We offer both full-time and ...

Hays Electrical Services

Helpdesk Technician

Houston, TX · On-site

$17.25 - $23.25/hr

Support the rollout and maintenance of IT equipment and software across the business. * Assist with ... Demonstrated experience using a helpdesk ticketing system (e.g., Atera, ConnectWise, ServiceNow, or ...

McCorvey Sheet Metal

Helpdesk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

McCorvey Companies is at the forefront of design build/design assist, pre-construction ... Previous help desk and / or customer service desk experience preferred * Working experience related ...

next page

Showing results 1-20

All JobsHelpdesk JobsHelpdesk Assistant JobsHelpdesk Assistant Jobs in Houston, TX

Helpdesk Assistant information

See Houston, TX salary details

$9

$19

$31

How much do helpdesk assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for helpdesk assistant in Houston, TX is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.02 per hour, depending on experience, location, and employer.

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Houston, TX?

The most popular types of Helpdesk jobs in Houston, TX are:

What cities near Houston, TX are hiring for Helpdesk Assistant jobs?

Cities near Houston, TX with the most Helpdesk Assistant job openings:

Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Houston, TX as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,404 per year, or $19.9 per hour.

Delivery Helper / Driver Helper - RCNL, LLC

RCNL

Cypress, TX • On-site

$18.50/hr

Other

Medical, PTO

Re-posted 5 days ago

Job description

Delivery Helpers / Driver Helpers

RCNL, LLC Respectable Customer Service N Logistics is a Delivery Service Provider looking for enthusiastic, dependable, and team-oriented individuals to join our growing team as Delivery Helpers / Driver Helpers.

Helpers assist Delivery Associates with safely and efficiently delivering packages to customers while maintaining a high level of professionalism and customer service.

We offer both full-time and part-time opportunities.

Approximate hours are from 10:00 AM to 7:30 PM. Shifts range between 8–10 hours per day, and schedules are available 7 days per week.

Duties and Responsibilities

Assist drivers with loading and unloading packages Help ensure packages are delivered safely and efficiently to customers Work alongside drivers throughout assigned delivery routes Navigate apartments, businesses, neighborhoods, and delivery locations efficiently Maintain professionalism and positive customer interactions at all times Follow all company safety policies and procedures Work in varying weather conditions throughout the shift Keep pace in a fast-moving delivery environment Be CUSTOMER INFATUATED!! We strive to deliver packages and smiles to our customers

Physical Requirements

Perform the following tasks, with or without reasonable accommodation: Lift and move packages up to 50 lbs. Get in and out of delivery vans continuously throughout the day Walk up and down stairs during shifts Stand, bend, kneel, and move for extended periods of time

Compensation & Benefits $18.50/Hour

Bonus Potential Paid Training Paid Overtime Health Insurance and Benefits Paid Time Off

Qualifications

Must be at least 18 years old Must have reliable transportation to and from the station Must be dependable, punctual, and team-oriented Must maintain a positive attitude in a fast-paced environment Delivery, warehouse, moving, or customer service experience is a plus, but not required

RCNL, LLC is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of national origin, race, color, religion, sex, or sexual orientation.

Only serious inquiries apply.

Apply