Need Jr & Sr Helpdesk Support Title : Jr. Helpdesk Assistant Position : Full-Time with our client Location : cherry hill, NJ Salary : Market (Best possible) Requirements • Provide Help Desk Level-1 ...
Need Jr & Sr Helpdesk Support Title : Jr. Helpdesk Assistant Position : Full-Time with our client Location : cherry hill, NJ Salary : Market (Best possible) Requirements • Provide Help Desk Level-1 ...
Student Assistant - Henderson Library - IT Helpdesk Assistant (Fall 2026)
Atlanta, GA · On-site
$7.25/hr
Location Statesboro Campus - Statesboro, GA Department Information Henderson Library - IT Services Job Summary The Student Assistant will support the Henderson Library as an IT Helpdesk Assistant on ...
Student Assistant - Henderson Library - IT Helpdesk Assistant (Fall 2026)
Atlanta, GA · On-site
$7.25/hr
Location Statesboro Campus - Statesboro, GA Department Information Henderson Library - IT Services Job Summary The Student Assistant will support the Henderson Library as an IT Helpdesk Assistant on ...
Admin Assistant (Summer Help)
Sparta, MI · On-site
$18/hr
Summer Help Assistant Admin Location: Sparta, MI Shift: 1st Shift Pay: $18.00 per hour Job Summary Are you organized, professional, and looking to gain valuable office experience? We're seeking a ...
Quick apply
Admin Assistant (Summer Help)
Sparta, MI · On-site
$18/hr
Summer Help Assistant Admin Location: Sparta, MI Shift: 1st Shift Pay: $18.00 per hour Job Summary Are you organized, professional, and looking to gain valuable office experience? We're seeking a ...
Serve as back up for AEP meSpace Tier 2 to manage user permission and resolve tickets assigned to the helpdesk * Assist AEP meSpace Project Manager on new and enhancements requirements, technology ...
Serve as back up for AEP meSpace Tier 2 to manage user permission and resolve tickets assigned to the helpdesk * Assist AEP meSpace Project Manager on new and enhancements requirements, technology ...
The Extra Help Assistant will help develop socio-computational models to advance our understanding of cyber campaigns run on social media grounded in the dynamics of various social and communication ...
The Extra Help Assistant will help develop socio-computational models to advance our understanding of cyber campaigns run on social media grounded in the dynamics of various social and communication ...
Extra Help Assistant
Little Rock, AR · On-site
$20/hr
The primary responsibility of an Extra Help Assistant is to provide professional-level support related to research and creative activities under the direct supervision of a graduate faculty member.
Extra Help Assistant
Little Rock, AR · On-site
$20/hr
The primary responsibility of an Extra Help Assistant is to provide professional-level support related to research and creative activities under the direct supervision of a graduate faculty member.
Experienced Plumber Helpers / Assistants
Cerritos, CA · On-site
$17 - $23/hr
We are Now Hiring Experienced Plumber Helpers / Assistants, if you have experience and are will to learn more and you have the Right Attitude then we have a job for you. Plumber Helpers should have ...
Experienced Plumber Helpers / Assistants
Cerritos, CA · On-site
$17 - $23/hr
We are Now Hiring Experienced Plumber Helpers / Assistants, if you have experience and are will to learn more and you have the Right Attitude then we have a job for you. Plumber Helpers should have ...
IT University Data Center Student Assistant
$16.90 - $24/hr
... HelpDesk. Assist full time staff technicians as needed in the data center. Under supervision, perform data center tasks, including but not limited to: Monitor servers, network and climate monitors;
IT University Data Center Student Assistant
$16.90 - $24/hr
... HelpDesk. Assist full time staff technicians as needed in the data center. Under supervision, perform data center tasks, including but not limited to: Monitor servers, network and climate monitors;
The Extra Help Assistant will help develop socio-computational models to advance our understanding of cyber campaigns run on social media grounded in the dynamics of various social and communication ...
The Extra Help Assistant will help develop socio-computational models to advance our understanding of cyber campaigns run on social media grounded in the dynamics of various social and communication ...
The primary responsibility of an Extra Help Assistant is to provide professional-level support related to research and creative activities under the direct supervision of a graduate faculty member.
The primary responsibility of an Extra Help Assistant is to provide professional-level support related to research and creative activities under the direct supervision of a graduate faculty member.
Extra Help Assistant
Little Rock, AR · On-site
$11/hr
The University of Arkansas at Little Rock is seeking an extra help assistant to assist the Instructor in weekly geology labs and lab grading. This position is governed by state and federal laws, and ...
Extra Help Assistant
Little Rock, AR · On-site
$11/hr
The University of Arkansas at Little Rock is seeking an extra help assistant to assist the Instructor in weekly geology labs and lab grading. This position is governed by state and federal laws, and ...
Extra Help Assistant/Learning Assistant
Little Rock, AR · On-site
$780 - $975/wk
UA Little Rock is seeking to hire an Extra Help Assistant/Learning Assistant. Learning Assistant duties include assisting course instructors with designing, implementing, disseminating, and revising ...
Extra Help Assistant/Learning Assistant
Little Rock, AR · On-site
$780 - $975/wk
UA Little Rock is seeking to hire an Extra Help Assistant/Learning Assistant. Learning Assistant duties include assisting course instructors with designing, implementing, disseminating, and revising ...
Helpdesk
$18.89/hr
We are seeking three reliable and customer-focused Helpdesk / Front Desk Support staff to assist with daily operations in Artesia, NM. This role involves checking individuals in, managing and ...
Quick apply
Helpdesk
$18.89/hr
We are seeking three reliable and customer-focused Helpdesk / Front Desk Support staff to assist with daily operations in Artesia, NM. This role involves checking individuals in, managing and ...
Helper
Roswell, NM · On-site
$15.75 - $19.75/hr
Route Helpers assist the driver to deliver product orders and maintain assigned accounts. While this summary provides the basic duties of this position Route Helper employees may be asked to cross ...
Helper
Roswell, NM · On-site
$15.75 - $19.75/hr
Route Helpers assist the driver to deliver product orders and maintain assigned accounts. While this summary provides the basic duties of this position Route Helper employees may be asked to cross ...
In partnership with the Tasting Room leadership team, this role sets the tone on the floor with the Tasting Room Helpers/Assistants--modeling service expectations, supporting team alignment, and ...
In partnership with the Tasting Room leadership team, this role sets the tone on the floor with the Tasting Room Helpers/Assistants--modeling service expectations, supporting team alignment, and ...
Cook Helper
Fort Leonard Wood, MO · On-site
$15 - $19.25/hr
Job Title- Cook Helper Responsibilities for cook helper Assist cooks as needed with general kitchen tasks including restocking of stations. Completes daily temperature and production logs Prepare ...
Cook Helper
Fort Leonard Wood, MO · On-site
$15 - $19.25/hr
Job Title- Cook Helper Responsibilities for cook helper Assist cooks as needed with general kitchen tasks including restocking of stations. Completes daily temperature and production logs Prepare ...
Driver Helper
$12 - $13/hr
Help assist on two-man residential special routes, garage sales pick-ups, estates sale pick-ups, and fundraiser drive pick-ups. * Assist with collection box and trailer site placements and removals
Quick apply
Driver Helper
$12 - $13/hr
Help assist on two-man residential special routes, garage sales pick-ups, estates sale pick-ups, and fundraiser drive pick-ups. * Assist with collection box and trailer site placements and removals
Driver Helper
Clarksville, TN · On-site
$12 - $14/hr
Help assist on two-man residential special routes, garage sales pick-ups, estates sale pick-ups, and fundraiser drive pick-ups. * Assist with collection box and trailer site placements and removals
Driver Helper
Clarksville, TN · On-site
$12 - $14/hr
Help assist on two-man residential special routes, garage sales pick-ups, estates sale pick-ups, and fundraiser drive pick-ups. * Assist with collection box and trailer site placements and removals
Driver Helper
Lilburn, GA · On-site
$15/hr
Help assist on two-man residential special routes, garage sales pick-ups, estates sale pick-ups, and fundraiser drive pick-ups. * Assist with collection box and trailer site placements and removals
Driver Helper
Lilburn, GA · On-site
$15/hr
Help assist on two-man residential special routes, garage sales pick-ups, estates sale pick-ups, and fundraiser drive pick-ups. * Assist with collection box and trailer site placements and removals
Driver Helper
Smyrna, TN · On-site
$12 - $13/hr
Help assist on two-man residential special routes, garage sales pick-ups, estates sale pick-ups, and fundraiser drive pick-ups. * Assist with collection box and trailer site placements and removals
Driver Helper
Smyrna, TN · On-site
$12 - $13/hr
Help assist on two-man residential special routes, garage sales pick-ups, estates sale pick-ups, and fundraiser drive pick-ups. * Assist with collection box and trailer site placements and removals
Helpdesk Assistant information
See salary details
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
How much do helpdesk assistant jobs pay per hour?
As of Jul 28, 2026, the average hourly pay for helpdesk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.
What are Helpdesk Assistants?
Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.
What are the key skills and qualifications needed to thrive as a Helpdesk Assistant, and why are they important?
To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.
What are some common challenges faced by Helpdesk Assistants, and how can they be managed effectively?
Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.
More about Helpdesk Assistant jobs
What cities are hiring for Helpdesk Assistant jobs? Cities with the most Helpdesk Assistant job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Helpdesk Assistant jobs? States with the most job openings for Helpdesk Assistant jobs include:
Full-time
Posted 7 days ago
Job description
Need Jr & Sr Helpdesk Support
Title: Jr. Helpdesk Assistant
Position: Full-Time with our client
Location: cherry hill, NJ
Salary: Market (Best possible)
Requirements
Job Description:
• Provide Help Desk Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.
• When necessary provide onsite support.
• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.
• Troubleshoot and resolve system hardware and software problems.
• Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.
• Document processes and procedures as required.
• Manage and maintain our customers' networks.
• Required to be part of the on call schedule.
• Performs other duties and responsibilities as assigned by the MSP Manager.
Title: Jr. Helpdesk Assistant
Position: Full-Time with our client
Location: cherry hill, NJ
Salary: Market (Best possible)
Requirements
Job Description:
• Provide Help Desk Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.
• When necessary provide onsite support.
• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.
• Troubleshoot and resolve system hardware and software problems.
• Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.
• Document processes and procedures as required.
• Manage and maintain our customers' networks.
• Required to be part of the on call schedule.
• Performs other duties and responsibilities as assigned by the MSP Manager.
About TWO95 International
Sourced by ZipRecruiter
At TWO95 International, we believe it is imperative that a hiring company is assured of procuring the right candidate to fill a job requirement. We have an extensive local and International network, and a fully digitalized sourcing approach that allows us to find a candidate best suited for the job. Furthermore, we strive to secure well matched opportunities that align with the personal and career aspirations of our candidates.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Cherry Hill, NJ, US
Year founded
2009