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Helpdesk Assistant Jobs (NOW HIRING)

Volunteer Opportunity: Tech Help Assistant Are you comfortable with basic computer skills and enjoy helping others? We're looking for a friendly, patient volunteer to assist with our Computer Help ...

... Helpdesk. Assist with training Helpdesk and field technicians in Support Services team. Confirm Overall Scope Required Qualifications: • 3+ years of experience supporting macOS in an enterprise ...

AtWork Personnel is seeking an experienced Warehouse Worker / Delivery Helper Assistant to join a growing distribution facility in the Tyler, TX area. Perks of the role: Full time, Monday-Friday, 8am ...

Create and maintain technical documentation for macOS support, deployment, and configuration. Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and field ...

Carpenter Helper

Nashville, TN · On-site

$16.75 - $21.25/hr

Amazon - Corporate Services | Tower 2 Tenant Buildout | Nashville, TN Key Responsibilities Concrete Carpenter Helpers * Assist in constructing and assembling formwork systems for concrete foundations ...

Warehouse Helper (Part-Time)

Asheboro, NC

$13.50 - $16.50/hr

General Labor Help Assist in warehouse, stocker and cashier. (part-time) Perform all duties assigned. Requirements High School Diploma or Equivalent Able to pass drug and background check Valid ...

Carpenter Helper

Nashville, TN

$16.75 - $21.25/hr

Amazon - Corporate Services | Tower 2 Tenant Buildout | Nashville, TN Key Responsibilities Concrete Carpenter Helpers * Assist in constructing and assembling formwork systems for concrete foundations ...

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Helpdesk Assistant information

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$10

$20

$33

How much do helpdesk assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for helpdesk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Assistant, and why are they important?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by Helpdesk Assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are Helpdesk Assistants?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.
More about Helpdesk Assistant jobs
What cities are hiring for Helpdesk Assistant jobs? Cities with the most Helpdesk Assistant job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Helpdesk Assistant jobs? States with the most job openings for Helpdesk Assistant jobs include:
Infographic showing various Helpdesk Assistant job openings in the United States as of May 2026, with employment types broken down into 25% Full Time, 25% Temporary, and 50% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Helpdesk Assistant (Fulltime)

Helpdesk Assistant (Fulltime)

Two95 International Inc.

Cherry Hill, NJ

Full-time

Posted 6 days ago


Job description


Need Jr & Sr Helpdesk Support

Title: Jr. Helpdesk Assistant

Position: Full-Time with our client
Location: cherry hill, NJ

Salary: Market (Best possible)





TWO95 International logo

About TWO95 International

Sourced by ZipRecruiter

At TWO95 International, we believe it is imperative that a hiring company is assured of procuring the right candidate to fill a job requirement. We have an extensive local and International network, and a fully digitalized sourcing approach that allows us to find a candidate best suited for the job. Furthermore, we strive to secure well matched opportunities that align with the personal and career aspirations of our candidates.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Cherry Hill, NJ, US

Year founded

2009

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