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Helpdesk Assistant Jobs (NOW HIRING)

Uasys

COSMOS - Extra Help Assistant III

Little Rock, AR · On-site

The Extra Help Assistant will help develop socio-computational models to advance our understanding of cyber campaigns run on social media grounded in the dynamics of various social and communication ...

Bright Mind Solutions LLC

Mac OS Developer

Chicago, IL · On-site

... Helpdesk. Assist with training Helpdesk and field technicians in Support Services team. Confirm Overall Scope Required Qualifications: • 3+ years of experience supporting macOS in an enterprise ...

Uasys

Extra Help Assistant

Little Rock, AR · On-site

$20/hr

The primary responsibility of an Extra Help Assistant is to provide professional-level support related to research and creative activities under the direct supervision of a graduate faculty member.

Brasfield & Gorrie, LLC

Carpenter Helper

Nashville, TN

$16.75 - $21.25/hr

Amazon - Corporate Services | Tower 2 Tenant Buildout | Nashville, TN Key Responsibilities Concrete Carpenter Helpers * Assist in constructing and assembling formwork systems for concrete foundations ...

L&F Distributors LLC

Helper

Roswell, NM · On-site

$15.75 - $19.75/hr

Route Helpers assist the driver to deliver product orders and maintain assigned accounts. While this summary provides the basic duties of this position Route Helper employees may be asked to cross ...

Medium Sized Company

Legal Assistant

New Orleans, LA · On-site

$48K - $52K/yr

Investigate facts to help assist attorney * Monitor and ensure files organized and meet Firm's expectations * Record and store client information * Heavy documentation ​ Qualifications

UTM LLC Austin, TX #507 - ASTN

Driver Helper

Austin, TX

$15.50 - $18.75/hr

Help assist on two-man residential special routes, garage sales pick-ups, estates sale pick-ups, and fundraiser drive pick-ups. * Assist with collection box and trailer site placements and removals

Uasys

COSMOS - Extra Help Assistant I

Little Rock, AR · On-site

$13/hr

The Extra Help Assistant will help develop socio-computational models to advance our understanding of cyber campaigns run on social media grounded in the dynamics of various social and communication ...

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Helpdesk Assistant information

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How much do helpdesk assistant jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for helpdesk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are Helpdesk Assistants?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What is the role of a help desk assistant?

A help desk assistant provides technical support and customer service to users experiencing hardware or software issues. They troubleshoot problems, answer inquiries, and often use ticketing systems to track and resolve issues efficiently, typically working in an office or support center environment. Strong communication skills and basic knowledge of computer systems are essential for this role.

What are the key skills and qualifications needed to thrive as a Helpdesk Assistant, and why are they important?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What job makes $10,000 a month without a degree?

Helpdesk assistants typically do not earn $10,000 a month without advanced experience or certifications. High-paying roles that can reach this level without a degree often involve sales, entrepreneurship, or specialized trades such as real estate, skilled trades, or tech sales, which rely on skills and performance rather than formal education. These roles may require certifications, strong communication skills, or extensive experience to achieve such income levels.

Can I get a helpdesk job with no experience?

Helpdesk Assistant roles often do not require extensive experience and may accept candidates with basic technical knowledge and strong communication skills. Entry-level positions typically focus on customer service, troubleshooting, and familiarity with common tools like ticketing systems, with on-the-job training provided. Certifications such as CompTIA A+ can improve chances but are not always mandatory for starting out.

Is AI replacing IT's help desk?

AI tools are increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, allowing Helpdesk Assistants to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require personalized assistance and critical thinking. Helpdesk roles continue to evolve with technology, emphasizing skills in managing AI systems and customer service.

What are some common challenges faced by Helpdesk Assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.
More about Helpdesk Assistant jobs
What cities are hiring for Helpdesk Assistant jobs? Cities with the most Helpdesk Assistant job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Helpdesk Assistant jobs? States with the most job openings for Helpdesk Assistant jobs include:
Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in the United States as of June 2026, with employment types broken down into 4% Full Time, 92% Part Time, and 4% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Helpdesk Assistant (Fulltime)

Helpdesk Assistant (Fulltime)

Two95 International Inc.

Cherry Hill, NJ

Full-time

Posted 26 days ago

Job description


Need Jr & Sr Helpdesk Support

Title: Jr. Helpdesk Assistant

Position: Full-Time with our client
Location: cherry hill, NJ

Salary: Market (Best possible)




TWO95 International logo

About TWO95 International

Sourced by ZipRecruiter

At TWO95 International, we believe it is imperative that a hiring company is assured of procuring the right candidate to fill a job requirement. We have an extensive local and International network, and a fully digitalized sourcing approach that allows us to find a candidate best suited for the job. Furthermore, we strive to secure well matched opportunities that align with the personal and career aspirations of our candidates.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Cherry Hill, NJ, US

Year founded

2009

Social media

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