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Helpdesk Assistant Jobs (NOW HIRING)

RCNL

Delivery Helper / Driver Helper - RCNL, LLC

Cypress, TX · On-site

$13.75 - $15.75/hr

Helpers assist Delivery Associates with safely and efficiently delivering packages to customers while maintaining a high level of professionalism and customer service. We offer both full-time and ...

SEEK Careers Staffing

Press Helper

Waupun, WI · On-site

$18 - $21/hr

As a Press Helper/Assistant, you'll assist with setup, material handling, and quality checks to keep production running smoothly. If you're detail-oriented, dependable, and eager to learn the press ...

nLeague Services Inc

Helpdesk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Collaborate with internal and external teams and assist on improving Data Quality metrics. * Assist in testing system updates and enhancements. * Generate reports on data quality trends and help ...

System One

Helpdesk Technician

Bellevue, WA

$22.50 - $30.50/hr

Helpdesk Technician Location: Bellevue, WA Type: Contract Contractor Work Model: Onsite Position ... Demonstrate and assist with remote access to company resources. * Support users at our Bellevue and ...

HMT LLC

Helper

Geismar, LA · On-site

$18 - $27/hr

Previous experience in a helper, assistant, or support role. * Familiarity with workplace safety standards and procedures. * Basic knowledge of inventory management or administrative processes.

Kenaitze Indian Tribe

Helpdesk Technician

Kenai, AK · On-site

$20 - $26.75/hr

Helpdesk Technician Department: Executive Office Program: Information Technology Reports to ... Use remote support tools to assist users with technical issues * Apply basic diagnostic techniques ...

CESO, Inc.

Helpdesk Analyst

Akron, OH · On-site

$48K - $76K/yr

Are you a Helpdesk Analyst looking to advance your IT career while working with a dynamic team of ... * Assist with new hire onboarding by setting up standard hardware, software, and account ...

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Helpdesk Assistant information

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How much do helpdesk assistant jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for helpdesk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are Helpdesk Assistants?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What is the role of a help desk assistant?

A help desk assistant provides technical support and customer service to users experiencing hardware or software issues. They troubleshoot problems, answer inquiries, and often use ticketing systems to track and resolve issues efficiently, typically working in an office or support center environment. Strong communication skills and basic knowledge of computer systems are essential for this role.

What are the key skills and qualifications needed to thrive as a Helpdesk Assistant, and why are they important?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What job makes $10,000 a month without a degree?

Helpdesk assistants typically do not earn $10,000 a month without advanced experience or certifications. High-paying roles that can reach this level without a degree often involve sales, entrepreneurship, or specialized trades such as real estate, skilled trades, or tech sales, which rely on skills and performance rather than formal education. These roles may require certifications, strong communication skills, or extensive experience to achieve such income levels.

Can I get a helpdesk job with no experience?

Helpdesk Assistant roles often do not require extensive experience and may accept candidates with basic technical knowledge and strong communication skills. Entry-level positions typically focus on customer service, troubleshooting, and familiarity with common tools like ticketing systems, with on-the-job training provided. Certifications such as CompTIA A+ can improve chances but are not always mandatory for starting out.

Is AI replacing IT's help desk?

AI tools are increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, allowing Helpdesk Assistants to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require personalized assistance and critical thinking. Helpdesk roles continue to evolve with technology, emphasizing skills in managing AI systems and customer service.

What are some common challenges faced by Helpdesk Assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.
More about Helpdesk Assistant jobs
What cities are hiring for Helpdesk Assistant jobs? Cities with the most Helpdesk Assistant job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Helpdesk Assistant jobs? States with the most job openings for Helpdesk Assistant jobs include:
Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in the United States as of June 2026, with employment types broken down into 4% Full Time, 92% Part Time, and 4% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

CNA-Certified Nursing Assistant

Arch Home Care

Staten Island, NY • On-site

Full-time

Posted 19 days ago

Job description

Responsibilities: Under the direction and supervision of an RN or LPN, performs various resident care activities and related non-professional duties for the specific needs and comfort of the aged and those that need our help.
  • Assist residents with activities of daily living to include: bathing, dressing, grooming and toileting.
  • Transfer residents to and from activities and meals according to their individual service plans.
  • Serve meals to residents in the dining room or their apartments.
  • Record and report changes in residents' eating habits to supervisor.
  • Promote quality services within company, state and federal regulations.

Qualifications: Current NY State Certified Nursing Assistant
Education: High School Diploma/GED

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