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Helpdesk Assistant Jobs in Florida (NOW HIRING)

The Helpdesk Assistant provides day-to-day technical support for network infrastructure and desktop systems software and hardware. The Technology team is responsible for working directly with the CEO ...

HC Brands is seeking an IT Helpdesk Assistant - Entry-Level. This person is responsible for creating, executing, and maintaining software and patch deployment methods. They are also responsible for ...

Driver Helper

Orlando, FL · On-site

$14 - $15/hr

Help assist on two-man residential special routes, garage sales pick-ups, estates sale pick-ups, and fundraiser drive pick-ups. * Assist with collection box and trailer site placements and removals

Description We're seeking a sharp legal assistant for our busy law firm who can help assist clients and keep the office running smoothly. You'll prepare a variety of legal documents, and handle ...

HelpDesk Technician

Miami, FL · On-site

$19.25 - $25.75/hr

Reacts to and responds to requests and incidents submitted to the Help Desk queue in Remedy ... Perform hardware upgrades and/or facilitate warranty replacements as required. * Assist project ...

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Determine users' technical needs and provide them with appropriate solutions * Assist in the support of VMware environment * Maintain network user accounts through Microsoft O365 * Resolve help desk ...

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Determine users' technical needs and provide them with appropriate solutions * Assist in the support of VMware environment * Maintain network user accounts through Microsoft O365 * Resolve help desk ...

HELPDESK AGENT

Miami, FL · On-site

$16.50 - $21/hr

Create and make changes to user email accounts in Office 365. Assist with documenting and IT assets ... help to answer questions to ensure appropriate services are delivered Commitment * Take initiative ...

HelpDesk Technician

Miami, FL · On-site

$19.25 - $25.75/hr

Reacts to and responds to requests and incidents submitted to the Help Desk queue in Remedy ... Perform hardware upgrades and/or facilitate warranty replacements as required. * Assist project ...

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Determine users' technical needs and provide them with appropriate solutions * Assist in the support of VMware environment * Maintain network user accounts through Microsoft O365 * Resolve help desk ...

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

Determine users' technical needs and provide them with appropriate solutions * Assist in the support of VMware environment * Maintain network user accounts through Microsoft O365 * Resolve help desk ...

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Determine users' technical needs and provide them with appropriate solutions * Assist in the support of VMware environment * Maintain network user accounts through Microsoft O365 * Resolve help desk ...

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Determine users' technical needs and provide them with appropriate solutions * Assist in the support of VMware environment * Maintain network user accounts through Microsoft O365 * Resolve help desk ...

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Determine users' technical needs and provide them with appropriate solutions * Assist in the support of VMware environment * Maintain network user accounts through Microsoft O365 * Resolve help desk ...

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Determine users' technical needs and provide them with appropriate solutions * Assist in the support of VMware environment * Maintain network user accounts through Microsoft O365 * Resolve help desk ...

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Determine users' technical needs and provide them with appropriate solutions * Assist in the support of VMware environment * Maintain network user accounts through Microsoft O365 * Resolve help desk ...

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Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Florida?

The most popular types of Helpdesk jobs in Florida are:

What cities in Florida are hiring for Helpdesk Assistant jobs?

Cities in Florida with the most Helpdesk Assistant job openings:

Infographic showing various Helpdesk Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

PREK ESE SELF-HELP ASSISTANT

Gadsden County Public Schools

Quincy, FL • On-site

$21K/wk

Full-time

Posted 10 days ago


Job description

Non-Instructional - Position - Other
Job Number 9900003334
Start Date
Open Date 08/17/2026
Closing Date
QUALIFICATIONS:
(1) High School Diploma with at least a 2.0 grade point average, or equivalent.
(2) Some knowledge of special needs students
(3) At least 18 years of age and in good health
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to work with students and adults in a positive manner. Possesses effective oral and written communication skills. Ability to perform clerical tasks. Willingness to attend training and in-service that is relevant to responsibilities. Good interpersonal skills. Ability to work with parents of students with unique needs.
Other Job Type (if applicable) PREK ESE SELF-HELP ASSISTANT
# of Jobs 1
Salary: From 21559.13
Salary: To 25856.63
Additional Job Information
Background screening is processed through the Clearinghouse website.
https://crw.flclearinghouse.com/