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Helpdesk Assistant Jobs Near Me

Kollasoft Inc.

HelpDesk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Job Title: Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position ... assist with keeping the desktop environment current and running optimally. This position will ...

New

STAQ Pharma Inc

IT Helpdesk Technician

Columbus, OH · On-site

The IT Helpdesk Technician serves as the first point of contact for employees seeking technical ... Reset passwords, unlock accounts, and assist with user access requests under direction from the ...

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional ... Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional ... Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ...

Lisinski Law Firm

IT Helpdesk Technician

Dublin, OH · On-site

Reporting to the IT Helpdesk and Operations Manager, you will thrive in a collaborative, service ... Identify recurring technical issues, assist with root cause analysis, and contribute to continuous ...

DOCS, LLC

MOHS Medical Assistant

Grove City, OH · On-site

$16 - $20.75/hr

Provide patient care and help assist physician during surgical procedure as directed * Educate and provide post wound care instructions to patient * Under physician direction, authorize drug refills ...

DOCS, LLC

MOHS Medical Assistant

Dublin, OH · On-site

$16.50 - $21.25/hr

Provide patient care and help assist physician during surgical procedure as directed * Educate and provide post wound care instructions to patient * Under physician direction, authorize drug refills ...

ADP Recruitment Solutions Group

Driver Helper

Heath, OH · On-site

$14.50 - $17.50/hr

WIN Waste Innovations is looking for a Driver Helper to ride on the vehicle and assist a Driver with providing prompt, courteous and complete waste removal services for customers who reside on a ...

Wheelabrator Technologies

Driver Helper

Heath, OH

$14.50 - $17.50/hr

WIN Waste Innovations is looking for a Driver Helper to ride on the vehicle and assist a Driver with providing prompt, courteous and complete waste removal services for customers who reside on a ...

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How much do helpdesk assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for helpdesk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What cities are hiring for Helpdesk Assistant jobs?

Cities with the most Helpdesk Assistant job openings:

What states have the most Helpdesk Assistant jobs?

States with the most job openings for Helpdesk Assistant jobs include:

What are the most commonly searched types of Helpdesk jobs?

The most popular types of Helpdesk jobs are:

Helpdesk Assistant jobs near you
A map of the United States highlighting the number of Helpdesk Assistant job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Helpdesk Assistant job openings in each state, with California having the most at 2 and Alaska the least at 0.

HelpDesk Analyst

Kollasoft Inc.

Columbus, OH • On-site

$19.25 - $26.25/hr

Other

Posted 2 days ago

New

Job description

Job Title: Help Desk Analyst

Location: Columbus, OH (Onsite)

Duration: Long Term Position

Description:

100% On-site, face to face interviews only, Local Candidates only (local to Ohio)

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.

This position will function as a highly skilled HDA with specific responsibilities that include:

  1. Understanding of Desktop Support and Software Licensing Services.
  2. Ability to image machines and install complicated software.
  3. Uses creativity and innovation to automate and streamline processes and procedures.
  4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
  5. Ability to troubleshoot in a high-level systematic way. Ability to identify issues, research cause, and remediate.
  6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
  7. Troubleshoots basic network, software, printing and/or installation problems
  8. Supports staff hardware moves for facility reorganization.
  9. Experience with ServiceNow and Knowledge Base preferable.
  10. Consultant must be available to work a standard 8-hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
  11. Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
  1. Strong communication/leadership skills.
  2. Strong influence, collaboration and negotiation experience.
  3. Ability to collaborate with supporting resources across business and/or functional lines.
  4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
  5. Act as the escalation point for high priority support issues.
  6. Ability to interpret end user license agreements.
  7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
  8. Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
  9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
  10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
  11. Ability to understand and follow processes established for the Service Desk.

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