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Helpdesk Assistant Jobs Near Me

STAQ Pharma Inc

IT Helpdesk Technician

Columbus, OH · On-site

The IT Helpdesk Technician serves as the first point of contact for employees seeking technical ... Reset passwords, unlock accounts, and assist with user access requests under direction from the ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional ... Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional ... Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ...

Lisinski Law Firm

IT Helpdesk Technician

Dublin, OH · On-site

Reporting to the IT Helpdesk and Operations Manager, you will thrive in a collaborative, service ... Identify recurring technical issues, assist with root cause analysis, and contribute to continuous ...

DOCS, LLC

MOHS Medical Assistant

Grove City, OH · On-site

$16 - $20.75/hr

Provide patient care and help assist physician during surgical procedure as directed * Educate and provide post wound care instructions to patient * Under physician direction, authorize drug refills ...

Wheelabrator Technologies

Driver Helper

Heath, OH · On-site

$14.50 - $17.50/hr

WIN Waste Innovations is looking for a Driver Helper to ride on the vehicle and assist a Driver with providing prompt, courteous and complete waste removal services for customers who reside on a ...

ADP Recruitment Solutions Group

Driver Helper

Heath, OH · On-site

$14.50 - $17.50/hr

WIN Waste Innovations is looking for a Driver Helper to ride on the vehicle and assist a Driver with providing prompt, courteous and complete waste removal services for customers who reside on a ...

ADP Recruitment Solutions Group

Driver Helper

Heath, OH · On-site

$14.50 - $17.50/hr

WIN Waste Innovations is looking for a Driver Helper to ride on the vehicle and assist a Driver with providing prompt, courteous and complete waste removal services for customers who reside on a ...

ADP Recruitment Solutions Group

Driver Helper

Heath, OH · On-site

$14.50 - $17.50/hr

WIN Waste Innovations is looking for a Driver Helper to ride on the vehicle and assist a Driver with providing prompt, courteous and complete waste removal services for customers who reside on a ...

Wheelabrator Technologies

Driver Helper

Heath, OH · On-site

$14.50 - $17.50/hr

WIN Waste Innovations is looking for a Driver Helper to ride on the vehicle and assist a Driver with providing prompt, courteous and complete waste removal services for customers who reside on a ...

Wheelabrator Technologies

Driver Helper

Heath, OH · On-site

$14.50 - $17.50/hr

WIN Waste Innovations is looking for a Driver Helper to ride on the vehicle and assist a Driver with providing prompt, courteous and complete waste removal services for customers who reside on a ...

Surge Staffing

Machine Helper

Canal Winchester, OH · On-site

$20/hr

As a Machine Helper , you will assist with loading materials into production equipment, bending metal bands to the required shape and size, and supporting daily manufacturing operations to ensure ...

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How much do helpdesk assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for helpdesk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.
What cities are hiring for Helpdesk Assistant jobs? Cities with the most Helpdesk Assistant job openings:
What states have the most Helpdesk Assistant jobs? States with the most job openings for Helpdesk Assistant jobs include:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
Helpdesk Assistant jobs near you
A map of the United States highlighting the number of Helpdesk Assistant job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Helpdesk Assistant job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Helpdesk Technician

Ardent Property Management

Westerville, OH • On-site

Full-time

Posted 4 days ago

Job description

Job Title: Entry level IT Helpdesk Technician
Department: Information Technology
Reports To: Director of IT
Location: 470 Olde Worthington Rd. Westerville, Ohio 43082
Job Type: Full-Time
Job Overview:
We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users, troubleshoot and resolve technical issues, assist with hardware/software deployment, and maintain critical IT infrastructure. This role is crucial to ensuring daily operations run smoothly, contributing to both on-site and remote IT support needs across our organization.
Key Responsibilities:
  • Respond to and resolve technical support tickets via phone, email, and in-person.
  • Diagnose and troubleshoot end-user issues involving:
  • User accounts and access
  • Print services and printer configuration
  • Asset inventory management
  • Support for desktops, thin clients, laptops, tablets, phones, and hotspots
  • Use physical and logical diagnostic tools to resolve network and hardware/software issues.
  • Assist with the setup and deployment of technology solutions for new Ardent site launches.
  • Assist with site teardowns and equipment removal once Ardent site sales are complete.
  • Maintain a structured and documented scrapping process for decommissioned technology assets, ensuring Director of IT approval.
  • Work independently to complete special IT projects; take ownership of assigned helpdesk initiatives.
  • Maintain accurate documentation of procedures, ticket resolutions, and equipment tracking systems.
  • Collaborate with other technical teams to troubleshoot and resolve large scale issues.
  • Handle special requests and participate in unique technology projects as directed.
  • Manage inventory and accountable property within the IT storage room, ensuring accuracy and accessibility.
  • Test and evaluate new hardware and software before company-wide deployment.
  • Oversee and manage daily ticketing queue operations-create, route, and resolve helpdesk tickets efficiently.
  • Uphold high standards in customer service, ensuring a positive and supportive user experience.
  • Adhere to documentation best practices and departmental standards.

Requirements
Qualifications:
  • 1-2 years of relevant experience in a technical support or helpdesk role.
  • Strong understanding of Windows operating systems, Office 365, and common network troubleshooting tools.
  • Knowledge of desktop imaging solutions (e.g., Intune).
  • Familiarity with IT asset management systems and ticketing platforms (e.g., Freshdesk, AssetTiger).
  • Excellent problem-solving, communication, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills with attention to detail and documentation.
  • Willingness to travel occasionally for site support, as needed.

Apply