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Helpdesk Coordinator Jobs in Columbus, OH (NOW HIRING)

Catering Coordinator

Dublin, OH ยท On-site

$14.50 - $17.50/hr

You help customers plan and select great Panera food for their events, you support their questions ... As a Catering Coordinator at Panera, your job is to: * Own the success of our catering operations.

Your primary focus will be ensuring projects move forward smoothly - tracking details, coordinating resources, and helping translate agreed-upon scope into executed work. The right person thrives in ...

Admissions Coordinator

Columbus, OH ยท On-site

$21 - $31/hr

We help patients during some of the most vulnerable, painful moments of their lives - and our team ... What an Admissions Coordinator Does The Admissions Coordinator serves as a member of the Business ...

New

Engagement Coordinator

Columbus, OH ยท On-site

$22 - $24/hr

The person in this role will help strengthen donor communications, maintain outreach and ... meeting coordination, and note-taking. โ€ข Familiarity with event planning tasks such as ...

Care Coordinator

Columbus, OH ยท On-site

$19 - $22/hr

Our Mission is to empower people on their journey to recovery, helping them achieve their goals ... Care Coordinator Job Type: Pool / Non-Exempt Shift Details: As Needed - 7:00PM - 7:30AM Work ...

Our Mission is to empower people on their journey to recovery, helping them achieve their goals ... Care Coordinator Job Type: Full-Time / Non-Exempt Shift Details: Rotating - 7:00PM - 7:30AM Work ...

Project Coordinator

Columbus, OH ยท On-site

$21 - $23/hr

Help identify project risks, blockers, or delays and escalate concerns as needed * Assist with process improvement initiatives and workflow coordination * Ensure tasks and deliverables are completed ...

Project Coordinator

Columbus, OH ยท On-site

$21 - $23/hr

Help identify project risks, blockers, or delays and escalate concerns as needed * Assist with process improvement initiatives and workflow coordination * Ensure tasks and deliverables are completed ...

Help identify project risks, blockers, or delays and escalate concerns as needed * Assist with process improvement initiatives and workflow coordination * Ensure tasks and deliverables are completed ...

Our Mission is to empower people on their journey to recovery, helping them achieve their goals ... Care Coordinator Job Type: Pool / Non-Exempt Shift Details: As Needed - 7:00PM - 7:30AM Work ...

Our Mission is to empower people on their journey to recovery, helping them achieve their goals ... Care Coordinator Job Type: Full-Time / Non-Exempt Shift Details: Rotating - 7:00PM - 7:30AM Work ...

Care Coordinator

Columbus, OH ยท On-site

$19 - $22/hr

Our Mission is to empower people on their journey to recovery, helping them achieve their goals ... Care Coordinator Job Type: Full-Time / Non-Exempt Shift Details: Rotating - 7:00PM - 7:30AM Work ...

Program Coordinator The Program Coordinator supports the Program Manager and project teams by ... and helping ensure projects align with schedule, budget, and quality expectations. Key ...

Program Coordinator The Program Coordinator supports the Program Manager and project teams by ... and helping ensure projects align with schedule, budget, and quality expectations. Key ...

Program Coordinator The Program Coordinator supports the Program Manager and project teams by ... and helping ensure projects align with schedule, budget, and quality expectations. Key ...

Program Coordinator The Program Coordinator supports the Program Manager and project teams by ... and helping ensure projects align with schedule, budget, and quality expectations. Key ...

Program Coordinator The Program Coordinator supports the Program Manager and project teams by ... and helping ensure projects align with schedule, budget, and quality expectations. Key ...

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Helpdesk Coordinator information

See Columbus, OH salary details

$12

$19

$28

How much do helpdesk coordinator jobs pay per hour?

As of May 28, 2026, the average hourly pay for helpdesk coordinator in Columbus, OH is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Coordinator, and why are they important?

To thrive as a Helpdesk Coordinator, you need a solid understanding of IT support processes, troubleshooting skills, and typically an associate's degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems such as ServiceNow or Zendesk and remote support tools is essential. Excellent communication, organizational abilities, and problem-solving skills help you efficiently manage user requests and coordinate team responses. These skills are crucial for ensuring timely issue resolution, high user satisfaction, and smooth IT operations.

How does a Helpdesk Coordinator typically balance handling immediate technical issues with managing long-term support projects?

As a Helpdesk Coordinator, you'll often need to juggle urgent user requests alongside ongoing projects such as system upgrades or process improvements. Success in this role requires strong organizational skills and the ability to prioritize tasks effectively. Coordinators usually rely on ticketing systems to track and triage issues, ensuring that critical incidents are resolved promptly while still making progress on broader initiatives. Regular communication with both technical teams and end-users is key to maintaining this balance and ensuring smooth IT operations.

What are Helpdesk Coordinators?

Helpdesk Coordinators are professionals responsible for managing and overseeing the daily operations of an organization's IT helpdesk. They serve as the primary point of contact between users experiencing technical issues and the IT support team. Their duties typically include logging support requests, prioritizing tickets, assigning tasks to technicians, and ensuring that problems are resolved efficiently. Helpdesk Coordinators also monitor performance metrics and may contribute to developing support policies and training materials.

What is the difference between Helpdesk Coordinator vs Helpdesk Technician?

AspectHelpdesk CoordinatorHelpdesk Technician
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonUsually requires a high school diploma; certifications like CompTIA A+ or Network+ are preferred
Work EnvironmentOffice setting, coordinating support requests and managing helpdesk operationsTechnical support environment, troubleshooting hardware and software issues
Employer & Industry UsageUsed across IT, customer support, and service industriesPrimarily in IT and technical support sectors
Common Search & ComparisonOften compared for roles involving coordination and customer serviceCompared for hands-on technical troubleshooting roles

The Helpdesk Coordinator focuses on managing support requests, scheduling, and coordinating support teams, while the Helpdesk Technician handles direct technical troubleshooting and issue resolution. Both roles are essential in IT support but differ in responsibilities and daily tasks.

What are the most commonly searched types of Helpdesk jobs in Columbus, OH? The most popular types of Helpdesk jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Helpdesk Coordinator jobs? Cities near Columbus, OH with the most Helpdesk Coordinator job openings:
Infographic showing various Helpdesk Coordinator job openings in Columbus, OH as of May 2026, with employment types broken down into 48% Full Time, 49% Part Time, and 3% Contract. Highlights an 66% Physical, 3% Hybrid, and 31% Remote job distribution, with an average salary of $39,936 per year, or $19.2 per hour.

Catering Coordinator

4801 Panera Bread Tuttle

Dublin, OH โ€ข On-site

$14.50 - $17.50/hr

Full-time

Medical, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Our Catering Coordinators bring Panera to the community.

As a Catering Coordinator at Panera, you are key to the success of our catering business. You help customers plan and select great Panera food for their events, you support their questions and needs, and you make sure their food is delivered when and how they need it.


Panera Perks:

  • Competitive pay
  • Great Tips & Bonus Potential
  • Free meal on shifts
  • Career Growth opportunities
  • Paid Time Off after 6 months.
  • Medical, vision, life insurance & 401(k) with match available.

As a Catering Coordinator at Panera, your job is to:

  • Own the success of our catering operations.
  • Communicate with & support our catering customers.
  • Manage the production of catering orders & deliver orders to customer events.
  • Use your marketing & sales skills to generate new catering business.
  • Participate in community marketing events.
  • Help build our culture of Warmth, Belonging, Growth, & Trust.

Requirements for this Role include:

  • You must be at least 18 years of age & able to pass a background check.
  • You must have reliable transportation, along with a valid driver's license & insurance.
  • Desired availability for this role is Monday through Friday 5AM-2PM.

This job is for you if:

  • You have great communication skills & love working with people.
  • You have excellent organizational & time-management skills.
  • You want to partner with a fun, energized team that can work hard & laugh often.
  • You're committed to food safety & health safety.
  • You're passionate about our Guiding Values & Behaviors: Warmth for guests. Bold thoughts, brave actions. Own it. Win together. Inspire & celebrate. Rooted in respect.

Growth opportunities at Panera:

- A Path to Success - Most of our retail managers started as hourly associates. Our career path program helps you get there.

- Skills & Training - Every day at Panera we help build your skills & prepare you for a strong career - whatever your goals may be.


Company is an Equal Opportunity Employer.