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Weekend Helpdesk Jobs in Columbus, OH (NOW HIRING)

Helpdesk

Columbus, OH · On-site

$19.25 - $26/hr

... weekend support as needed. • The position requires attention to detail, follow through, teamwork focus and positive attitude. • An understanding of technology and the ability to apply that ...

Helpdesk Analyst

Columbus, OH

$19.25 - $26.25/hr

We are seeking a Helpdesk Analyst to join our client's technical support team headquartered in ... This role is primarily a weekend only role and will be responsible for troubleshooting various ...

Helpdesk Support

Columbus, OH

$19.25 - $26/hr

Helpdesk Support Location: Columbus, OH Duration: Job Details: Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests. Provides immediate assistance ...

Company Description We(US IT Solution) are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and ...

Helpdesk Support

Columbus, OH

$19.25 - $26/hr

Company Description US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ...

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

Weekend Team Members

Westerville, OH · On-site

$11.50 - $15.25/hr

Panera Bread is now hiring Restaurant Team Members available to work Weekends! At Panera, you will ... Help build our culture of Warmth, Belonging, Growth, & Trust. * Step in & support your manager and ...

Weekend Shift Friday-Sunday 6:00am-6:00pm Pay Schedule: Biweekly Responsibilities Production ... Come join Wieland today and help us continue to build a global corporation we are all proud to ...

Kitchen Helper

Columbus, OH · On-site

$13.75 - $16/hr

Weekends. * Some Holidays. Supplemental Pay: Tips. Experience: None needed but the compensation may vary with experience! Shift Availability: * Evening Shift. * Day Shift.

This position is for someone wanting to work part time and only on weekends. Perks & Benefits ... Help customers order their favorite McDonald's menu items and/or make menu recommendations * Focus ...

Weekend Team Member

Logan, OH · On-site

$11.50/hr

This position is for someone wanting to work part time and only on weekends. Perks & Benefits ... Help customers order their favorite McDonald's menu items and/or make menu recommendations * Focus ...

This position is for someone wanting to work part time and only on weekends. Perks & Benefits ... Help customers order their favorite McDonald's menu items and/or make menu recommendations * Focus ...

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Weekend Helpdesk information

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How much do weekend helpdesk jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for weekend helpdesk in Columbus, OH is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.10 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Columbus, OH? The most popular types of Helpdesk jobs in Columbus, OH are:
What are popular job titles related to Weekend Helpdesk jobs in Columbus, OH? For Weekend Helpdesk jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Weekend Helpdesk jobs in Columbus, OH look for? The top searched job categories for Weekend Helpdesk jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Weekend Helpdesk jobs? Cities near Columbus, OH with the most Weekend Helpdesk job openings:
Helpdesk

Helpdesk

ApTask

Columbus, OH • On-site

$19.25 - $26/hr

Full-time

Posted 6 days ago


Job description

Job Summary:
ApTask is a leading global provider of workforce solutions and talent acquisition services. They are seeking a Service Desk Agent who will be the first point of contact for users calling the IT Service Desk, providing high-quality customer service and technical support related to enterprise software and hardware.
Responsibilities:
• Demonstrate strong customer service skills to provide phone support including:
• Listening to the customer to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue
• Producing accurate, detailed documentation at the client, problem and incident level
• Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
Required:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Preferred:
• Preferred work experience in technical support role but not required
Company:
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions. Founded in 2010, the company is headquartered in Iselin, USA, with a team of 501-1000 employees. The company is currently Growth Stage.

ApTask logo

About ApTask

Sourced by ZipRecruiter

ApTask is a leading staffing and recruitment company headquartered in Iselin, NJ, US. Since its inception, the company has been dedicated to providing its clients with expert staffing solutions across diverse industries. Specializing in workforce management, talent acquisition, and employee services, ApTask excels at matching the right talent with the right opportunities. They consistently strive to build and sustain great relationships with clients and candidates alike - a mission driven by their core values of trust, transparency, and delivery excellence.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Iselin, NJ, US

Year founded

2010

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