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Weekend Helpdesk Jobs in New York (NOW HIRING)

Weekend Caregiver

Newark, NJ

$15 - $18.50/hr

Weekend Caregiver Now Hiring: Caregivers Make a Meaningful Difference Every Day Experience the ... Do you have a kind heart and a genuine desire to help others feel seen, supported, and valued? Do ...

Weekend Caregiver

Newark, NJ

$15 - $18.50/hr

Weekend Caregiver Now Hiring: Caregivers Make a Meaningful Difference Every Day Experience the ... Do you have a kind heart and a genuine desire to help others feel seen, supported, and valued? Do ...

Weekend Caregiver

Newark, NJ

$15 - $18.50/hr

Do you have a kind heart and a genuine desire to help others feel seen, supported, and valued? Do you have a New Jersey HHA License? Do you have sunday availabity? Do you bring warmth, positivity ...

Supporting IP phone systems (Tier 1) and mobile/peripheral devices (Tier 2). * Participating in after-hours and weekend helpdesk support. * Championing sustainable work practices and fostering a ...

We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front liner and you ...

One to three years of relevant IT support, desktop support, or help desk experience. * Experience ... Must be willing and able to work occasional overtime, evenings, weekends, and adjusted schedules as ...

One to three years of relevant IT support, desktop support, or help desk experience. * Experience ... Must be willing and able to work occasional overtime, evenings, weekends, and adjusted schedules as ...

Helpdesk Technician

Commack, NY · On-site

$55 - $75/hr

One to three years of relevant IT support, desktop support, or help desk experience. * Experience ... Must be willing and able to work occasional overtime, evenings, weekends, and adjusted schedules as ...

Helpdesk Technician

Commack, NY · On-site

$50K - $65K/yr

One to three years of relevant IT support, desktop support, or help desk experience. * Experience ... Must be willing and able to work occasional overtime, evenings, weekends, and adjusted schedules as ...

Helpdesk Tier 3

Caldwell, NJ · On-site

$80K - $90K/yr

Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and ... Availability for After-Hours and weekend Support * Professional dress and demeanor required.

Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and ... Availability for After-Hours and weekend Support * Professional dress and demeanor required.

Helpdesk Technician

North Bergen, NJ · On-site

$22.25 - $30/hr

Mandatory Skills : Windows 7 domain Networking Store systems Scanner / POSAdmin / use Fielding calls from technicians onsite And configuration steps their Printer IP address Preffered Supporting over ...

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Weekend Helpdesk information

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in New York?

The most popular types of Helpdesk jobs in New York are:

What cities in New York are hiring for Weekend Helpdesk jobs?

Cities in New York with the most Weekend Helpdesk job openings:

Infographic showing various Weekend Helpdesk job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 2% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

IT Support Specialist - New York

HOK Group, Inc.

Manhattan, NY • On-site

$65 - $70/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Key responsibilities

  • Respond to helpdesk inquiries and resolve software/hardware issues.

  • Set up and maintain employee equipment, perform minor hardware/software repairs, and monitor system performance.

  • Support IP phone systems and mobile/peripheral devices, and participate in after-hours helpdesk support.


Job description

We’re currently seeking a full-time IT Support Specialist to join our Advanced Technology Group in our beautiful New York office. This is a 100% in‑office role (Monday–Friday) and ideal for someone who enjoys hands‑on work across a broad range of technology, from traditional desktop support to infrastructure and specialized equipment like 3D printers.

What will this person do?
  • Responding to helpdesk inquiries and resolving software/hardware issues.
  • Monitoring system performance and reporting errors.
  • Setting up and maintaining employee equipment (adds, moves, changes).
  • Performing minor hardware/software repairs and maintaining inventory records.
  • Diagnosing technology issues through manuals and user interaction.
  • Referring major issues to vendors or managers.
  • Training users on hardware/software usage.
  • Recommending system improvements to supervisors.
  • Supporting IP phone systems (Tier 1) and mobile/peripheral devices (Tier 2).
  • Participating in after-hours and weekend helpdesk support.
  • Championing sustainable work practices and fostering a green workplace culture.
Who is the ideal candidate?

The ideal candidate for this role will be eager to provide top‑tier customer service to our internal clients and stakeholders. They should have advanced knowledge in PC components and an intermediate understanding of Microsoft networking protocols.

What other skills and education are required?
  • Technical or Associate’s degree or equivalent education/experience.
  • Minimum of 2 years’ experience in IT support.
  • Experience with electronic helpdesk systems.
  • Microsoft and/or Cisco certifications preferred.
  • Exposure to scripting languages and telecommunications systems.
  • Familiarity with remote access technologies.
  • Proficiency in Microsoft Office.
  • Strong organizational skills and attention to detail.
  • Effective verbal and written communication on technical matters.

At HOK, you’ll be part of a collaborative and forward‑thinking environment where technology is integral to design innovation. If you’re ready to make an impact and grow your career within a world‑class organization, we’d love to hear from you.

Compensation is based on experience, qualifications, education and location. The reasonably expected salary range for this position is $65,000-$70,000 per year.

HOK invests in its people and communities, supporting both personal and professional growth through every stage of life. At HOK you’ll have a hybrid work environment, 10 paid holidays (including 2 floating holidays) and a minimum of 4 weeks of paid time off with a cash out option. HOK offers comprehensive medical, dental, and vision coverage, free mental wellness resources, life and AD&D coverage and short and long‑term disability benefits. HOK supports your growing family by offering 4 weeks of paid parental leave and fertility coverage. HOK helps to fund your future financial needs with matching contributions to our 401(K) plan which includes a well‑rounded investment menu as well as free guidance on retirement planning.

Wherever you are in your career, HOK provides opportunities to learn, develop and utilize your skills. Continued learning is promoted through financial support and study prep for licensure exams, CEU credit opportunities, mentorship programs, and paid professional memberships. To learn more about designing your career with HOK, explore our current job openings.

HOK is an EOE, including disability/vets.

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