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Weekend Helpdesk Jobs in New York (NOW HIRING)

TGI MAIN COMPANY

Helpdesk Tier 1

West Caldwell, NJ · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

FastTek

Technical Helpdesk Analyst

Newark, NJ · On-site

$21.50 - $29.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical Helpdesk Analyst #1061163 Summary: * The main function of a Help Desk Specialist is to provide technical assistance to computer system users. * A typical technical help desk specialist is ...

TGI MAIN COMPANY

Helpdesk Tier 1

Brooklyn, NY

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

TGI Office Automation, Inc.

Helpdesk Tier 1

Brooklyn, NY · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

City of New York

Senior Helpdesk Technician

Manhattan, NY · On-site

$22 - $29.50/hr

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

City of New York

Senior Helpdesk Technician

Manhattan, NY · On-site

$22 - $29.50/hr

It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about ...

Forbes

Temporary Helpdesk Engineer

Jersey City, NJ · On-site

$40 - $45/hr

Forbes is seeking a Temporary Helpdesk Engineer, a hands-on technical support role within Forbes' Corporate Technology team. This position provides day-to-day technical support to employees, resolves ...

City of New York

Senior Helpdesk Technician

Manhattan, NY · On-site

$80K - $90K/yr

It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about ...

TGI Office Automation, Inc.

Helpdesk Tier 1

Caldwell, NJ · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

Paradigminfotech

Helpdesk/Customer Care

Edison, NJ

$21.25 - $29/hr

Skillsets Required - Experience with BI tools in a Customer Care or Helpdesk environment - Working with various TMS tools - Data Analysis experience in discussing reporting requirements and creating ...

Forbes

Temporary Helpdesk Engineer

Jersey City, NJ

$40 - $45/hr

Forbes is seeking a Temporary Helpdesk Engineer, a hands-on technical support role within Forbes' Corporate Technology team. This position provides day-to-day technical support to employees, resolves ...

City of New York

Senior Helpdesk Technician

Manhattan, NY

$22 - $29.50/hr

It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about ...

City of New York

Senior Helpdesk Technician

Manhattan, NY · On-site

$80K - $90K/yr

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

City of New York

Senior Helpdesk Technician

Manhattan, NY

$22 - $29.50/hr

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

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Showing results 21-40

All JobsHelpdesk JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in New York

Weekend Helpdesk information

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in New York?

The most popular types of Helpdesk jobs in New York are:

What are popular job titles related to Weekend Helpdesk jobs in New York?

For Weekend Helpdesk jobs in New York, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in New York look for?

The top searched job categories for Weekend Helpdesk jobs in New York are:

What cities in New York are hiring for Weekend Helpdesk jobs?

Cities in New York with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in New York as of August 2026, with employment types broken down into 67% Full Time, 11% Part Time, 11% Temporary, and 11% Contract. Highlights an 100% In-person job distribution.

Associate Helpdesk Technician

Tutor Perini Corporation

New Rochelle, NY • On-site

$30 - $35/hr

Other

Posted 5 days ago

Job description

The expected hourly range for this position is $30.00 - $35.00 depending on experience.
Applicants must be eligible to work in the United States without visa sponsorship now or in the future.
All staffing agency inquiries must be directed exclusively to internal recruiter Matt Bachman at Direct contact from agencies to other employees is not permitted.
Tutor Perini Corporation is seeking an Associate Helpdesk Technician to join our office in New Rochelle, New York.
About Tutor Perini Corporation:
Extraordinary Projects, Exceptional Performance
Tutor Perini Corporation is a leading civil, building, and specialty Construction Company that believes integrity, teamwork, and a collaborative approach are fundamental to our business success.
Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are necessary to execute massive undertakings on near-impossible deadlines.
From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access projects and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport expansions and bridge projects.
Extraordinary Projects need Exceptional Talent
DESCRIPTION:
As an Associate Helpdesk Technician at Tutor Perini Corporation, reporting to the Manager of IT Operations, you will have the opportunity to:
  • Respond to end-user help tickets, calls, and emails, quickly diagnose problems and coach end-users through a wide variety of software and hardware related resolutions.
  • Manage user account changes in Active Directory/Entra ID.
  • Document and escalate incidents to responsible groups when necessary.
  • Prepare and publish self-help documentation for common "how to" problems.
  • Proactively monitor and perform troubleshooting to diagnose and isolate network problems and minimize downtime.
  • Image new PC's and update images on currently deployed PC's utilizing the SmartDeploy platform.
  • Inventory new equipment and software and perform periodic audits of deployed assets.

REQUIREMENTS:
  • High School Diploma or equivalent required. Associate degree in conjunction with other certifications and work experience considered. Bachelor's degree is preferred.
  • Minimum of two years of IT service desk experience
  • CompTIA A+ certification preferred
  • Microsoft Certified Professional preferred
  • KCS (Knowledge Centered Service) or equivalent certification is a plus.
  • Proven mastery of Windows operating systems, including Windows 11.
  • Strong working knowledge of Active Directory - ability to create/modify/disable accounts. Familiarity with drive mappings/Desktop Authority application is recommended.
  • Ability to install, upgrade and troubleshoot computers, monitors, printers, copiers, and multi-function devices (MFPs).
  • Ability to troubleshoot network connection issues - both wired and wireless.
  • Understand and troubleshoot Microsoft Office 365 applications.
  • Ability to set up smart phones and tablet computers (iPads) for corporate access and basic troubleshooting support.
  • Excellent documentation and organizational skills.
  • Strong troubleshooting and problem-solving skills.
  • Excellent customer service skills and a genuine desire to help end-users, plus work well with others in a team-oriented environment.
  • Must be self-motivated and be able to work independently.

RELEVANT TECHNOLOGIES:
  • Windows 11
  • Microsoft Active Directory/Entra ID
  • Microsoft M365 Outlook/Exchange
  • MS Office 365 including Excel, Word, and PowerPoint
  • Mimecast
  • Windows Remote Desktop services
  • SmartDeploy
  • Cortex XDR
  • Bomgar Remote Support
  • Ninja One
  • TCP/IP
  • Cisco AnyConnect VPN
  • CyberArk/Idira
  • Citrix Workspace/Xen desktop
  • Desktop Authority
  • Knowledge of construction industry-related software such as Autodesk products, Procore, Bluebeam, etc., is a plus.

OUR MISSION
We build critical infrastructure that creates a better world.
OUR VISION
We strive to be the preeminent full-service civil, building, and specialty contractor by delivering innovative, transformative projects through world-class execution. We are committed to creating lasting value for our customers, upholding the highest standards of safety and integrity, generating exceptional financial results and shareholder value, and fostering a culture where our employees thrive.
Tutor Perini builds extraordinary projects, which need exceptional talent. Join us to help build the critical infrastructure that creates a better world.
Equal Opportunity Employer
Tutor Perini logo

About Tutor Perini

Sourced by ZipRecruiter

Tutor Perini Corporation (the 'Company') is a leading civil, building and specialty construction company offering diversified general contracting and design-build services to private clients and public agencies throughout the world. We have provided construction services since 1894 and have established a strong reputation within our markets by executing large, complex projects on time and within budget while adhering to strict quality control measures. We offer general contracting, pre-construction planning and comprehensive project management services, including the planning and scheduling of the manpower, equipment, materials and subcontractors required for a project. We also offer self-performed construction services, including excavation, concrete forming and placement, steel erection, electrical and mechanical services, plumbing and HVAC. We are known for our major complex building project commitments, as well as our capacity to perform large and complex transportation and heavy civil construction for government agencies and private clients throughout the world.

Industry

Construction

Company size

5,001 - 10,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1949

Social media

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