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Helpdesk Manager Jobs Near Me

Kollasoft Inc.

HelpDesk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Job Title: Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position ... Have the ability to work independently and as part of a team, the ability to manage time and ...

US Tech Solutions

Helpdesk Support

Columbus, OH

$19.25 - $26/hr

Helpdesk Support Location: Columbus, OH Duration: Job Details: Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests. Provides immediate assistance ...

US IT Solutions Inc

HelpDesk Engineer

Columbus, OH

The (O365/ID management- IT Service Desk Analyst) will provide first and second line technical support to internal staff. The successful candidate will require an aptitude for working with ...

US Tech Solutions

Helpdesk Support

Columbus, OH

$19.25 - $26/hr

Company Description US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ...

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Follow IT service management (ITSM) best practices, including incident management, problem management, and change management. Requirements: * Proven experience as an IT Helpdesk Support or similar ...

Bella Terrace

Unit Manager

Columbus, OH

$66K - $67K/yr

This individual must be motivated and eager to help manage our nursing staff and assist our Director of Nursing. 1-year minimum experience in a previous management position. Experience in Long Term ...

5 West Group

Property Manager

Columbus, OH · On-site

$48K - $65K/yr

... Help manage budgets, control expenses, and support revenue growth  Work closely with ownership and regional management to meet performance goals Qualifications:  Experience as a Property ...

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How much do helpdesk manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for helpdesk manager in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Helpdesk Manager jobs?

Cities with the most Helpdesk Manager job openings:

What states have the most Helpdesk Manager jobs?

States with the most job openings for Helpdesk Manager jobs include:

What are the most commonly searched types of Helpdesk jobs?

The most popular types of Helpdesk jobs are:

Helpdesk Manager jobs near you
A map of the United States highlighting the number of Helpdesk Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Helpdesk Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

HelpDesk Analyst

Kollasoft Inc.

Columbus, OH • On-site

$19.25 - $26.25/hr

Other

Posted 7 days ago

Job description

Job Title: Help Desk Analyst

Location: Columbus, OH (Onsite)

Duration: Long Term Position

Description:

100% On-site, face to face interviews only, Local Candidates only (local to Ohio)

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.

This position will function as a highly skilled HDA with specific responsibilities that include:

  1. Understanding of Desktop Support and Software Licensing Services.
  2. Ability to image machines and install complicated software.
  3. Uses creativity and innovation to automate and streamline processes and procedures.
  4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
  5. Ability to troubleshoot in a high-level systematic way. Ability to identify issues, research cause, and remediate.
  6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
  7. Troubleshoots basic network, software, printing and/or installation problems
  8. Supports staff hardware moves for facility reorganization.
  9. Experience with ServiceNow and Knowledge Base preferable.
  10. Consultant must be available to work a standard 8-hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
  11. Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
  1. Strong communication/leadership skills.
  2. Strong influence, collaboration and negotiation experience.
  3. Ability to collaborate with supporting resources across business and/or functional lines.
  4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
  5. Act as the escalation point for high priority support issues.
  6. Ability to interpret end user license agreements.
  7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
  8. Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
  9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
  10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
  11. Ability to understand and follow processes established for the Service Desk.

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