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Helpdesk Assistant Jobs in Minnesota (NOW HIRING)

Richfield Medical Group

Medical Lab Assistant

Minneapolis, MN · On-site

$18.75 - $25.25/hr

We are looking for the right person to join our medical assistant team to support our growing ... Ability to help establish priorities and work toward solving problems and challenges as they come ...

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Helpdesk Assistant information

What are Helpdesk Assistants?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a Helpdesk Assistant, and why are they important?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by Helpdesk Assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.
What are the most commonly searched types of Helpdesk jobs in Minnesota? The most popular types of Helpdesk jobs in Minnesota are:
Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Certified Nursing Assistant - CNA

Certified Nursing Assistant - CNA

Maple Lawn Senior Care

Fulda, MN • On-site

Other

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

CNA Opportunities At Maple Lawn Senior Care

Maple Lawn Senior Care is looking for Certified Nursing Assistants (CNAs) to join our growing team! Our mission is to provide fine quality healthcare, housing, and support services for area seniors in an individualized, dignified, and homelike manner.

Benefits include:

  • Competitive Wages
  • Generous Paid Time Off (PTO)
  • Sundays Time and a Half
  • Shift Differential Pay
  • CNA Certification Assistance
  • Health Insurance
  • Retirement Plan Match
  • HSA Match
Responsibilities
  • Provide personal hygiene assistance for elderly patients or those recovering from surgeries, injuries, or accidents by attending to their basic needs, such as showering, bathing, personal grooming, dressing, and eating.
  • Help assist clients with ambulation
  • Follow individualized nursing plan of care for residents
  • Act quickly and responsibly in cases of emergency
  • Perform other related duties as assigned
Qualifications
  • Registered CNA or ability to obtain.
  • Completion of 12 hours of facility approved in-service education per year
  • Competency in basic English
  • Physical capability to perform job-related duties
  • Ability to be reliable and have transportation every single day scheduled
  • Validated ability to act in a compassionate and supportive manner
  • Available to work different shifts, including nights and/or weekends
  • Willingness to follow health and safety standards
  • Supportive and compassionate
  • Take pride in providing high quality care

We do not discriminate in our hiring or employment practices on the basis of race, color, creed, religion, national origin, sex, disability, age, marital status, status with regard to public assistance, sexual orientation, membership in local commission, genetic information, or any other characteristic protected under federal, state, or local law.

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