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Helpdesk Internship Jobs in Minnesota (NOW HIRING)

Clinical Internship

Onamia, MN · On-site

$15.25 - $20.25/hr

Ongoing training in mental health and trauma-informed care to help build your skills as you begin your career * Employment opportunities upon completion of the internship * Ongoing support of a team ...

Ongoing training in mental health and trauma-informed care to help build your skills as you begin your career * Employment opportunities upon completion of the internship * Ongoing support of a team ...

Ongoing training in mental health and trauma-informed care to help build your skills as you begin your career * Employment opportunities upon completion of the internship * Ongoing support of a team ...

College Internship

Minneapolis, MN · On-site

$15.75 - $20.75/hr

College internship for those with ministry, marketing, communications, human resources, public ... helping every Minnesotan find help and healing from addiction. Mn Adult & Teen Challenge is an ...

Internship

Alexandria, MN · On-site

$14.50 - $19.25/hr

It's a place where you can build a career and help people at the same time. What we are looking for ... This internship will expose you to the diverse aspects of behavioral health, allowing you to ...

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Helpdesk Internship information

What are some common challenges faced during a Helpdesk Internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What are the key skills and qualifications needed to thrive as a Helpdesk Intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What is a Helpdesk Internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.
What are the most commonly searched types of Helpdesk jobs in Minnesota? The most popular types of Helpdesk jobs in Minnesota are:
Infographic showing various Helpdesk Internship job openings in Minnesota as of July 2026, with employment types broken down into 87% Part Time, and 13% Temporary. Highlights an 87% In-person, and 13% Remote job distribution.

$25/hr

Other

Re-posted 4 days ago


Job description

Position Description

Job Title: LEAP Internship Coordinator Department: Education Reports To: Youth Employment Strategies Director Status: Temporary (July 1, 2026 - August 31, 2026)

Position Summary

PPL is seeking a temporary (July 1, 2026-August 31, 2026) full-time Coordinator to support the LEAP Youth Apprenticeship Program, working directly with young people who are gaining career skills through paid work experiences, internships, and apprenticeships. The LEAP Internship Coordinator will help with day-to-day support for youth apprentices and assist with the LEAP Advancement Board (LAB) Staff, a group of young leaders who help shape LEAP programs.

This role is ideal for someone interested in youth development, workforce education, or counseling. The coordinator will gain experience in mentoring, programming, event support, and behind-the-scenes coordination of youth apprenticeship efforts through direct service.

Key ResponsibilitiesDirect Support to Externally Placed Youth Interns and Apprentices
  • Assist with check-ins and coaching sessions for youth participating in paid work experiences at external employer partners such as Native American Community Development Institute (NACDI) and The Cafesjian Art Trust (CAT)
  • Help young people set goals, reflect on workplace experiences, and navigate challenges.
  • Support program logistics such as tracking attendance, collecting paperwork, and helping youth prepare for credential exams as well as proctor exams.
  • Join staff on site visits to employers or LEAP sites, offering encouragement and practical support.
  • Provide on-site support to the NACDI Four Sisters Farming internship program.
Support to LEAP Advancement Board (LAB) Staff (Internally Placed Apprentices)
  • Attend monthly LAB meetings and assist with meeting setup, documentation, and follow-up.
  • Build relationships with LAB youth leaders and help them track their progress on personal and professional goals.
  • Help coordinate LAB subcommittees, such as Youth Apprenticeship and Recruitment.
  • Support LAB Office Hours and Professional Development
Event & Program Coordination
  • Help plan, support, and attend events like career fairs, orientation sessions, and community presentations.
  • Attend meetings and trainings that provide context for how youth apprenticeship fits into a larger workforce ecosystem.
  • Assist in data entry and organization in tools like Apricot to track participant progress and outcomes.
Preferred Skills & Interests
  • Passion for working with youth, especially those overcoming barriers such as housing instability, juvenile justice involvement, or school disengagement.
  • Interest in education, workforce development, or public service.
  • Strong communication and relationship-building skills.
  • Dependable, organized, and open to learning.
  • Comfort with or willingness to learn new tech platforms (e.g., Microsoft Suite, Zoom, data entry tools).
  • Ability to travel to LEAP sites or events
  • Clean Driving record and access to reliable transportation.
Schedule Details
  • Schedule: 40 hours per week, M-F. Some evenings and weekends possible.
  • Location: In Person, at PPL Administrative Offices and on-site with interns in the Twin Cities Metro Area.
  • Compensation: $25/hr, 40 hrs per week.  Benefits Eligible.
  • Term: July 1 - August 31st, 2026