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Junior Helpdesk Jobs in Minnesota (NOW HIRING)

Job Title: R&D Technician/Junior Quality Engineer We are seeking a dedicated R&D Technician or ... We help visionary companies advance their engineering and science initiatives through access to ...

We are looking for a Junior Office Assistant to help keep our Oslo office running smoothly, efficiently, and professionally every day. This is a varied, hands-on role combining reception duties with ...

Junior Creative Designer

Minneapolis, MN ยท On-site

$61K - $95K/yr

As a Junior Creative Designer you'll design digital and creative assets across campaigns, content ... Figma, and help bring the SPS brand to life across every touchpoint. Working from campaign ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

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Junior Helpdesk information

See Minnesota salary details

$12

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How much do junior helpdesk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for junior helpdesk in Minnesota is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are the most commonly searched types of Helpdesk jobs in Minnesota?

The most popular types of Helpdesk jobs in Minnesota are:

What are popular job titles related to Junior Helpdesk jobs in Minnesota?

For Junior Helpdesk jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Junior Helpdesk jobs in Minnesota look for?

The top searched job categories for Junior Helpdesk jobs in Minnesota are:

What cities in Minnesota are hiring for Junior Helpdesk jobs?

Cities in Minnesota with the most Junior Helpdesk job openings:

Infographic showing various Junior Helpdesk job openings in Minnesota as of August 2026, with employment types broken down into 83% Full Time, 10% Part Time, 6% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $47,162 per year, or $22.7 per hour.

Junior High Ministry Associate

Wooddale Church

Eden Prairie, MN โ€ข On-site

$41K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago


Job description

ABOUT WOODDALE CHURCH
Wooddale Church is a multigenerational, Bible-teaching church in Minnesota with campuses in Eden Prairie, Edina and the University of Minnesota. With a mission to honor God by making more disciples for Jesus Christ, Wooddale has a rich history and a future of sharing the gospel locally and globally by planting churches, supporting global partners and serving its local community.


OVERVIEW
Wooddale’s Junior High Ministry Associate is an excellent opportunity for an individual who is passionate about investing in junior high students and their families through relationship-building, teaching, mentoring, discipleship, and ministry leadership. Working alongside an experienced ministry leader, this person will receive guidance, support, and opportunities for professional and spiritual growth while making a meaningful impact in students’ lives.

This individual will play an integral role in a thriving ministry that serves more than 200 students and partners with over 50 dedicated volunteer leaders. The ideal candidate enjoys meeting students where they are, creating fun and engaging experiences that build trust and connection, while also encouraging them to move deeper in their faith and relationship with Christ.

RESPONSIBILITIES

  • Serve as a key contributor to the development and implementation of the vision, strategy, and direction of Wooddale’s Junior High Ministry in partnership with the Junior High Pastor.
  • Strategic planner, coordinator and leader of student ministry events as assigned
  • Establish relationships with students and parents by pastoring them through counseling and spiritual conversations
  • Lead ministry camps, retreats, and activities including Bible teaching and preaching to shepherd students in their spiritual journey with Christ
  • Initiate active involvement in relational student discipleship by attending student-focused events, outside of regular ministry times (e.g. extra-curricular events, etc.)
  • Equip and train volunteer leaders for student ministry by ensuring they understand the mission and vision of Wooddale and Junior High Ministry
  • Attend training sessions and gatherings with other youth workers
  • Help coordinate and manage Junior High social media platforms
  • Communicate and engage with students and families through various forms of media (social, print, video etc.)
  • Provide leadership and direction of summer missions trips
  • Assist with content and teachings for weekly programs and AUG doctrinal class
  • Serve communion and baptize students in Sunday worship services
  • Facilitate baptism and staff interviews
  • Attend weekly ministry planning meetings, training sessions and Student Ministries Team activities

QUALIFICATIONS

  • Bachelor’s degree (or anticipated graduation within one year)
  • Training, education, or degree that provides experience in student ministry strongly preferred
  • Active in a ministry mentoring relationship
  • Good communication and interpersonal skills; a love of people and commitment to ministry as service to God and the Wooddale family
  • Ability to relate to junior high students and families
  • Subscribe to and affirm the Statement of Faith and Covenant of Wooddale Church
  • Evidence of a commitment to Wooddale Church’s Purpose Statement of Honoring God by making more disciples for Jesus Christ
  • Be a regular participant in public worship at Wooddale Church
  • Remain a member in good standing of Wooddale Church

RELATIONSHIPS

  • Reports to the Junior High Pastor
  • Works with ministry teams related to Student Ministries
  • Coordinates with other members of the church staff, especially other Student Ministries staff and Next Gen staff

EXPECTED HOURS OF WORK & TRAVEL
This position regularly requires flexibility to work a variety of hours (holidays, weekday, weeknight and weekend work) and the ability to travel to all campuses and off-site programs, as needed.

BENEFITS & COMPENSATION
Wooddale Church offers a comprehensive benefits package for all 40+ hour full-time employees, which includes opportunities to elect Medical (30+ hour full-time), Dental, Life/AD&D, HSA, Flex, LTD, optional Vision, optional Life/AD&D, optional STD, a Health & Wellness Plan and a 403(b) retirement plan with company match and immediate vesting. Estimated compensation range for this role is $41,000 - $48,000 depending upon qualifications and experience.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit, stand, and use hands to use office equipment effectively. The employee may occasionally be required to lift and move objects weighing up to 30 pounds. Specific vision abilities required by this job include close vision for reading documents and computer screens. Frequent standing, kneeling, reaching, sitting, bending, walking and talking abilities during student programming and activities. Participate in recreational activities, games, retreats, camps, mission trips, and other student ministry events that may involve moderate physical activity. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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