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Helpdesk Internship Jobs (NOW HIRING)

Exalt Youth

Internship Coordinator

Manhattan, NY · On-site

$65K/yr

... Internship Coordinator. The individual in this role is highly collaborative, passionate about ... They will strategically seek out and build new partnerships to help advance the mission of exalt ...

Exalt

Internship Coordinator

Manhattan, NY · On-site

$65K/yr

... Internship Coordinator. The individual in this role is highly collaborative, passionate about ... They will strategically seek out and build new partnerships to help advance the mission of exalt ...

Exalt Youth

Internship Coordinator

Manhattan, NY

$65K/yr

... Internship Coordinator. The individual in this role is highly collaborative, passionate about ... They will strategically seek out and build new partnerships to help advance the mission ofexaltand ...

Advocates

Internship Coordinator

Framingham, MA · On-site

$23 - $24/hr

Help identify opportunities to expand and strengthen Advocates' internship program and student talent pipeline. Application & Onboarding * Manage the internship application and onboarding process ...

Advocates, Inc

Internship Coordinator

Framingham, MA · On-site

$23 - $24/hr

Help identify opportunities to expand and strengthen Advocates' internship program and student talent pipeline. Application & Onboarding * Manage the internship application and onboarding process ...

Advocates

Internship Coordinator

Framingham, MA · On-site

$23 - $24/hr

Help identify opportunities to expand and strengthen Advocates' internship program and student talent pipeline. Application & Onboarding * Manage the internship application and onboarding process ...

Word Is Bond

Internship Program Coordinator

Portland, OR · On-site

$25/hr

The Internship Program Coordinator will serve as a mentor, connector, and program lead, helping create a structured, empowering, and culturally responsive internship experience for our second-year ...

Word Is Bond

Internship Program Coordinator

Portland, OR · On-site

$25/hr

The Internship Program Coordinator will serve as a mentor, connector, and program lead, helping create a structured, empowering, and culturally responsive internship experience for our second-year ...

Green Generation

Internship Program US (Remote)

Bethesda, MD · On-site +1

$18 - $23.25/hr

Goal of the Internship Program This program is primarily concerned with helping interns develop skills and knowledge that will aid them in professional careers in the energy and sustainability ...

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Helpdesk Internship information

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How much do helpdesk internship jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for helpdesk internship in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a helpdesk internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced during a helpdesk internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

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Helpdesk Internship jobs near you
Infographic showing various Helpdesk Internship job openings in the United States as of September 2026, with employment types broken down into 14% Internship, 1% As Needed, 68% Full Time, 16% Part Time, and 1% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Internship Coordinator

Manhattan, NY • On-site

Exalt Youth
See more jobs at Exalt Youthexternal

$65K/yr

Full-time

Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

ABOUT THE POSITION
exalt is looking for a mission-focused, driven, strategic, and process- minded individual for the position of Internship Coordinator. The individual in this role is highly collaborative, passionate about relationship building, and enjoys working in a dynamic environment that is focused on providing the highest quality internship and external opportunities for court-involved youth. This individual is passionate about utilizing exalt's unique, humanizing, critical pedagogical and culturally relevant curriculum and methods of youth development to empower court-involved students to thrive in their internships, re- engage in education and avoid further criminal justice system involvement. They will strategically seek out and build new partnerships to help advance the mission of exalt and work closely with various members of the program team to place core and post- graduate exalt students at their internship sites. The Internship Coordinator acts as a point person for exalt's internship partners in the corporate, government, and non-profit sectors. The Internship Coordinator will work to sustain and strengthen pre-existing partner
relationships and will be supported by the Chief Program Officer to meet and exceed annual goals around cultivation of new internships.
RESPONSIBILITIES
  • Strategically prospect and develop new external partnerships to help exalt's core and alumni participants advance in terms of their education, employability and criminal justice avoidance.
  • Leverage current and internal relationships among staff, board and friends of exalt to cultivate new and additional internship opportunities.
  • Sustain and strengthen current internship relationships to strengthen exalt's historical internship partner pool.
  • Conduct frequent outreach via phone, email, and in-person visits to NYC businesses, NYC government agencies, and NYC nonprofits to develop exciting, innovative and enriching internships that provide meaningful and transformative experiences for exalt students that help them meet their interests and goals.
  • Provide teachers and program coordinators with a list of active/eligible sites and assist Program Coordinators and Teachers with placement of 15-20 core program participants (per cycle/cohort) to internships sites.
  • Collaborate with Teachers and Program Coordinators to secure placement and schedule interviews.
  • Collaborate with exalt's Alumni Department for the placement of 1 to 2 graduate interns per cycle at extended 3-month graduate internship site and provide support during their internship experience to circumvent attrition.
  • Ensure that all data related to internship development, cultivation and placement as well as interviews and intake, is captured in Salesforce.
  • Support exalt with special events, outreach and recruitment, and other business engagement tasks as needed.
  • Organize and facilitate internship match meetings to help teachers and program coordinators determine program participants' career interests and best fit.
  • Assist with organization and outreach for special events such as our annual cultivation event, annual gala and internship cultivation mixers.
  • Vet new internship sites to ensure that burgeoning partnerships align with exalt's mission, four tenets and development of participants' four Core skills.
  • Work with exalt's program leaders to develop innovative and effective communication strategies to attract and sustain new internship and community partners that will ultimately create pathways to higher levels of engagement (i.e. new donors, in-kind donations, workshop providers).

QUALIFICATIONS
  • Bachelor's Degree or equivalent level of experience in internship placement, partnership building, matching with system-involved youth required.
  • 3-5 years' experience in youth development, youth justice, internship, partnership and/or network development fields.
  • Familiarity working with court-involved youth or similar population of system-involved youth who have not had exposure to a professional environment or in the workforce.
  • A deep and nuanced understanding of the business, political, non- profit criminal justice/human services relationships and landscape in the New York City area.
  • Bilingual (Spanish speaking) a plus.

Compensation
  • The Internship Coordinator Salary is $65,000 per year.
  • exaltoffers competitivebenefits to all full-time employees that includehealth, dental, vision, and life insurance; 401k matching; commuter and parking flexible spending; paid time off; and more.

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