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Helpdesk Internship Jobs in Georgia (NOW HIRING)

Get Engaged

Internship

Atlanta, GA · On-site

$14.50 - $19.25/hr

Success in this internship will help ensure the development of skills necessary for a lasting and rewarding career in Digital Marketing! Internship Requirements: * Minimum commitment of 15 working ...

LaAmistad

Internship- Unpaid

Atlanta, GA · On-site

Help translate communication for families in English and Spanish * Support parent engagement ... Internship positions are unpaid and designed to provide meaningful training and mentorship. Explore ...

LaAmistad

Internship- Unpaid

Atlanta, GA · On-site

Help translate communication for families in English and Spanish * Support parent engagement ... Internship positions are unpaid and designed to provide meaningful training and mentorship. Explore ...

LaAmistad

Internship- Unpaid

Atlanta, GA · On-site

Help translate communication for families in English and Spanish * Support parent engagement ... Internship positions are unpaid and designed to provide meaningful training and mentorship. Explore ...

LaAmistad

Internship- Unpaid

Atlanta, GA

Help translate communication for families in English and Spanish * Support parent engagement ... Internship positions are unpaid and designed to provide meaningful training and mentorship. Explore ...

Tier4 Group

Marketing Internship

Alpharetta, GA · Remote

$14.25 - $19/hr

This isn't just content posting, you'll help shape how TAG CX shows up across digital channels ... AI + Modern Marketing As part of this internship, you'll help explore how AI is transforming ...

Mercer University

Macon AIM Internship

Macon, GA · On-site

$15/hr

Interns will gain valuable skills in client support, team collaboration, and service coordination, helping build brighter futures for families in Macon-Bibb. Description of Responsibilities Assist ...

Mercer University

Macon AIM Internship

Macon, GA · On-site

$15/hr

Interns will gain valuable skills in client support, team collaboration, and service coordination, helping build brighter futures for families in Macon-Bibb. Description of Responsibilities • ...

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Helpdesk Internship information

What are some common challenges faced during a helpdesk internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What does a helpdesk internship do?

A helpdesk internship involves providing technical support to users by troubleshooting hardware, software, and network issues. Interns often assist with resolving user problems, documenting solutions, and gaining experience with tools like ticketing systems and remote support software. The role helps develop communication skills and technical knowledge relevant to IT support careers.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What is a helpdesk internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.
What are the most commonly searched types of Helpdesk jobs in Georgia? The most popular types of Helpdesk jobs in Georgia are:
What are popular job titles related to Helpdesk Internship jobs in Georgia? For Helpdesk Internship jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Helpdesk Internship jobs in Georgia look for? The top searched job categories for Helpdesk Internship jobs in Georgia are:
What cities in Georgia are hiring for Helpdesk Internship jobs? Cities in Georgia with the most Helpdesk Internship job openings:
Helpdesk Internship jobs near you
Infographic showing various Helpdesk Internship job openings in Georgia as of August 2026, with employment types broken down into 10% Internship, 63% Full Time, 22% Part Time, 2% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Internship

Get Engaged

Atlanta, GA • On-site

$14.50 - $19.25/hr

Temporary

Re-posted 15 days ago

Job description

An internship with Get Engaged Media provides students with practical experience in an agency environment. Department placements are directly related to the student's program of study, schedule availability, location and the needs of the specific department during that semester. Students will gain valuable real-world knowledge not available in the classroom and entry-level, career-related experience that employer's value when hiring. Success in this internship will help ensure the development of skills necessary for a lasting and rewarding career in Digital Marketing!
Internship Requirements:
  • Minimum commitment of 15 working hours per week within GE hours of operation
  • Related major or previous internship experience required
  • Strong communication skills (verbal and written)
  • Highly organized, detail-oriented, deadline-driven, and able to prioritize tasks
  • Ability to work effectively in a fast-paced environment
  • Solution oriented problem-solving
  • Base knowledge of all major social platforms (Twitch, Mixer, Instagram, Facebook, X, TikTok, Snapchat, YouTube)

Departments:
Brand Influencer - Atlanta, GA / Remote
We are looking for interns who want to gain valuable experience in influencer marketing and experiential activations! Interns will work with an various members of the team to assist with tasks such as creative narratives, influencer outreach, tracking analytics, trending reporting and campaign recaps.
Celebrity & Partnerships - Atlanta, GA / Los Angeles, CA / Remote
We are looking for interns who are interested in learning how influencer marketing campaigns are used to support larger brand x celebrity partnerships. Interns will assist various team members with multiple aspects of the campaign life cycle; influencer recommendations, tracking analytics, trend reporting and campaign recaps.
Content Monetization - Atlanta, GA / New York, NY / Remote
We are looking for an intern who has an interest in learning more about the Snapchat Discover, Snapchat Midroll, Facebook, Spotify, Microsoft and Youtube content monetization programs.
Entertainment Influencer - Atlanta, GA / Remote
We are looking for interns to assist in the life cycle of influencer and content-seeding campaigns. From initial outreach to approving posts before they go live, they will be hands-on in all aspects of what it takes to run a successful influencer marketing campaign in the entertainment industry.
Finance/Accounting - Atlanta, GA
We are seeking self-motivated interns who will work with our Accounting team and CFO on special projects and tasks. We are looking for students with an interest in grassroots transactional Accounting, financial reporting, and financial planning and analytics. We are looking for driven individuals with a passion for analytics (interest in entertainment and media is a plus!).
Required Skills: Proficient in Excel and PowerPoint
Graphic Design & Production - Atlanta, GA
We are seeking interns who will be key contributors to the creative team - forward thinking creative problem solvers with a passion for content. Interns will assist our team with projects across our wide variety of clients in the brands and entertainment space.
Required Skills (Graphic Design): Proficient in Adobe Photoshop, Illustrator, InDesign, & After Effects
Required Skills (Production): Proficient in CapCut and Adobe
Social Media - Atlanta, GA / Nashville, TN / New York City, NY / Remote
We are looking for interns to work with our Account Associates and Account Managers across their portfolios of brand and entertainment clients. This might include pulling analytics, reporting on current trends, social media profile research, writing captions, curating content ideas, completing competitive analysis of social media profiles, and other activities surrounding social media account management.
Content Strategist/Creator Intern - Nashville, TN
You'll collaborate with strategists, creatives, account associates, and talent to bring ideas to life across socials. Whether it's capturing behind-the-scenes content on a shoot, shooting content in-office, or editing viral-worthy clips from your phone, no two days will look the same. This internship is perfect for someone who is obsessed with the internet, fluent in TikTok culture, and passionate about content that makes people feel something-whether that's a laugh, a gasp, or the sudden urge to hit "share." The ideal candidate is highly creative and self-motivated, has excellent communication skills, and collaborates well with others. Independent and confident in their solo content creation skills.
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About Get Engaged

Sourced by ZipRecruiter

We're a Digital Marketing Agency that sits at the intersection of Brands & Entertainment. Established in 2016 with offices nationwide, our 100+ person agency strikes partnerships with some of today’s Most relevant brands, Platforms, and Talent. We specialize in Campaign ideation, Project Management, Social Media Management, Influencer Marketing, and Emerging Tech Strategy.

Industry

Marketing

Company size

51 - 200 Employees

Headquarters location

Morrow, GA, US

Year founded

2016

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