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Junior Helpdesk Jobs in Georgia (NOW HIRING)

Atrium

Junior IT Administrator

Acworth, GA · On-site

$25/hr

Junior help desk or desktop support professionals * Candidates with internship or school-based IT experience * Candidates with hands-on personal experience building, configuring, troubleshooting, or ...

Constellation West

IT HELPDESK SPECIALIST

Ashburn, GA · On-site

$65 - $95/hr

Mentoring junior Help Desk personnel * Developing Standard Operating Procedures (SOPs) * Creating technical documentation and knowledge base articles * Coordinating with Network, Cloud, and ...

Staff Financial Group

Junior Accountant

Acworth, GA · On-site

$45K - $55K/yr

Junior Accountant Location: Acworth, GA (In-office Opportunity) Company: Strong stable ... Help with budgeting and forecasting processes. * Ensure compliance with relevant accounting ...

Southern Flow, Inc.

Be Seen First

Junior Estimator

Alpharetta, GA · On-site

$60K - $70K/yr

Junior Estimator Company: Southern Flow Inc. Location: Alpharetta, Georgia Industry ... Help maintain organized project data, pricing history, and estimating tools * Learn industry ...

Innovative Design Build

Junior Designer

Atlanta, GA · On-site +1

$45K - $55K/yr

Junior Designer - Innovative Design Build Join Our Design Team! Do you love turning ideas into ... helping with live plan revisions * Develop mood boards and support material selections and ...

Innovative Design Build

Junior Designer

Atlanta, GA · On-site

$45K - $55K/yr

Junior Designer - Innovative Design Build Join Our Design Team! Do you love turning ideas into ... helping with live plan revisions * Develop mood boards and support material selections and ...

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Junior Helpdesk information

See Georgia salary details

$10

$19

$28

How much do junior helpdesk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for junior helpdesk in Georgia is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.92 per hour, depending on experience, location, and employer.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are the most commonly searched types of Helpdesk jobs in Georgia?

The most popular types of Helpdesk jobs in Georgia are:

What are popular job titles related to Junior Helpdesk jobs in Georgia?

For Junior Helpdesk jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Junior Helpdesk jobs in Georgia look for?

The top searched job categories for Junior Helpdesk jobs in Georgia are:

What cities in Georgia are hiring for Junior Helpdesk jobs?

Cities in Georgia with the most Junior Helpdesk job openings:

Junior Helpdesk jobs near you
Infographic showing various Junior Helpdesk job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, 9% Part Time, 10% Contract, and 3% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $40,660 per year, or $19.5 per hour.

Junior IT Administrator

Acworth, GA • On-site

Atrium
Hospitals • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 631 frontline employees who took The Breakroom Quiz

190th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Atriumexternal

$25/hr

Other

Posted 13 days ago

Job description

Junior IT Administrator – Device Deployment


Location: Acworth, GA

Employment Type: Short-Term Contract / Temporary

Duration: Approximately 3–4 Weeks

Schedule: Monday–Friday, 8:30 AM–5:30 PM

Work Environment: 100% On-Site

Start Date: Immediate / This Week

Pay Rate: $25.00 hourly


Position Overview

We are seeking a dependable and technically inclined Junior IT Administrator – Device Deployment to support a company-wide computer refresh project at our Acworth, GA location.

This is an excellent opportunity for a recent graduate, entry-level technology professional, or someone with basic hands-on computer experience who is looking to build additional IT experience.


This position does not require extensive professional IT experience. We are primarily looking for someone who is comfortable working with computers, understands the basics of Windows operating systems, can follow documented processes, and has strong attention to detail and problem-solving skills.


The Junior IT Administrator will assist with preparing laptops and desktop computers for deployment to employees, including securely wiping existing devices, reimaging systems, installing business applications, and performing basic troubleshooting.


Key Responsibilities

  • Assist with a company-wide laptop and desktop refresh project.
  • Securely wipe existing laptops and desktop computers according to established procedures.
  • Reimage computers using the company's standard Windows operating system build.
  • Install and configure a provided list of business applications and software.
  • Prepare laptops and desktops for deployment to employees.
  • Verify that devices are properly configured and functioning before deployment.
  • Perform basic Windows operating system troubleshooting.
  • Troubleshoot basic computer hardware and software issues.
  • Follow documented imaging, setup, and deployment procedures.
  • Identify and communicate any issues encountered during the device preparation process.
  • Maintain organization and accuracy while working through multiple devices.
  • Assist with other basic technology-related tasks associated with the device refresh project as needed.


Qualifications

  • Basic knowledge of Windows operating systems.
  • Comfortable working with laptops, desktops, software installations, and basic computer hardware.
  • Ability to follow detailed written instructions and established procedures.
  • Basic troubleshooting and problem-solving skills.
  • Strong attention to detail.
  • Dependable and able to work independently.
  • Organized and comfortable working through repetitive technical processes.
  • Good communication skills.
  • Ability to learn quickly and ask questions when needed.
  • Must be available to work 100% on-site in Acworth, GA, Monday through Friday for the duration of the assignment.


Experience

Previous professional IT experience is helpful but not required.

We encourage applications from:

  • Recent college or technical school graduates
  • Candidates studying or recently completing degrees in Information Technology, Information Systems, Computer Science, Cybersecurity, or related fields
  • Junior help desk or desktop support professionals
  • Candidates with internship or school-based IT experience
  • Candidates with hands-on personal experience building, configuring, troubleshooting, or repairing computers
  • Individuals looking to gain additional hands-on corporate technology experience

Ideal Candidate


The ideal candidate does not need to be an experienced systems administrator or IT engineer. We are looking for someone who has basic technical knowledge, good common sense, attention to detail, and the ability to follow instructions consistently.


Someone who is comfortable navigating Windows, installing software, troubleshooting basic computer issues, and learning new processes should be able to succeed quickly in this position.

Atrium Health logo

About Atrium Health

Sourced by ZipRecruiter

Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care. We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes. Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1940

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Pay

Benefits

Hours and flexibility

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