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Helpdesk Internship Jobs (NOW HIRING)

WINONICS

IT Support Specialist (Entry-Level)

Brea, CA · On-site

$20 - $23/hr

... helpdesk, internship, or related technical experience • High school diploma or GED required; Associate's degree, technical training, or certifications preferred • Working knowledge of Windows 10 ...

Risher

Event Coordinator Internship

Katy, TX

We have helped students satisfy school credits and requirements through paid and unpaid internship opportunities and are ready to prepare you to enter the event planning field upon completion. An ...

WINONICS

IT Support Specialist (Entry-Level)

Brea, CA · On-site

$20 - $23/hr

... helpdesk, internship, or related technical experience • High school diploma or GED required; Associate's degree, technical training, or certifications preferred • Working knowledge of Windows 10 ...

Word Is Bond

Internship Program Coordinator

Portland, OR · On-site

$25/hr

The Internship Program Coordinator will serve as a mentor, connector, and program lead, helping create a structured, empowering, and culturally responsive internship experience for our second-year ...

Nexus Family Healing

Clinical Internship

Onamia, MN · On-site

$15.25 - $20.25/hr

Ongoing training in mental health and trauma-informed care to help build your skills as you begin your career * Employment opportunities upon completion of the internship * Ongoing support of a team ...

Nexus Family Healing

Clinical Internship

Onamia, MN · On-site

Ongoing training in mental health and trauma-informed care to help build your skills as you begin your career * Employment opportunities upon completion of the internship * Ongoing support of a team ...

Nexus Family Healing

Clinical Internship

Onamia, MN · On-site

Ongoing training in mental health and trauma-informed care to help build your skills as you begin your career * Employment opportunities upon completion of the internship * Ongoing support of a team ...

Quadrature Capital

Internships

New York, NY · On-site

... career and help you figure out what you want to do. We offer London and New York based ... This is a paid internship and we provide accommodation in fully serviced apartments. PLEASE NOTE

Kuehne+Nagel

Customs Summer Internship

Erlanger, KY · On-site

$15 - $20/hr

Customs Summer Internship It's more than a job With us, you will get to know the diverse world of ... help you grow both professionally and personally. How you create impact * Integrate into a team ...

Whoi

ResilientWoodsHole Summer Internship

Falmouth, MA · On-site

$18 - $23/hr

RWH is searching for summer interns to help us develop and execute other outreach and engagement projects, as well as help maintain our current efforts. This internship offers a local college student ...

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Helpdesk Internship information

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How much do helpdesk internship jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for helpdesk internship in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced during a Helpdesk Internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What are the key skills and qualifications needed to thrive as a Helpdesk Intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What is a Helpdesk Internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.
More about Helpdesk Internship jobs
What cities are hiring for Helpdesk Internship jobs? Cities with the most Helpdesk Internship job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Helpdesk Internship jobs? States with the most job openings for Helpdesk Internship jobs include:
What job categories do people searching Helpdesk Internship jobs look for? The top searched job categories for Helpdesk Internship jobs are:
Helpdesk Internship jobs near you
Infographic showing various Helpdesk Internship job openings in the United States as of June 2026, with employment types broken down into 13% Internship, 5% As Needed, 21% Full Time, and 61% Part Time. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Support Specialist (Entry-Level)

IT Support Specialist (Entry-Level)

WINONICS

Brea, CA • On-site

$20 - $23/hr

Full-time

Posted 14 hours ago

Job description

We are currently seeking an Entry-Level IT Support Technician to join our team. In this role, you will be the first point of contact for technical support across both office and manufacturing environments, helping ensure our engineers, operators, and staff can work efficiently with minimal downtime.
Duties & Responsibilities
• Provide first-level IT support for hardware, software, network, and user access issues across office and manufacturing environments
• Diagnose and resolve issues with Windows workstations, laptops, peripherals, and basic connectivity (VPN, Wi-Fi, LAN)
• Set up, configure, and deploy computers, printers, mobile devices, and other user equipment
• Manage user accounts, password resets, permissions, and onboarding/offboarding activities in Active Directory
• Log, track, and escalate support requests through the IT ticketing system
• Install software, perform updates, and assist with patch management
• Support manufacturing floor technology such as barcode scanners, label printers, and inspection systems
• Maintain IT asset inventory, documentation, and system records
• Follow company IT policies, procedures, and security standards
• Assist with special projects and provide general support to the IT team
Qualifications
• 0-2 years of IT support, helpdesk, internship, or related technical experience
• High school diploma or GED required; Associate's degree, technical training, or certifications preferred
• Working knowledge of Windows 10/11 and Microsoft 365
• Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP
• Experience with Active Directory or similar user management systems preferred
• Strong troubleshooting, communication, and customer service skills
• Ability to manage multiple priorities in a fast-paced manufacturing environment
• Familiarity with ERP or MES systems is a plus
• CompTIA A+, Network+, or similar certifications are a plus
We are an ITAR-compliant facility, and all employees must meet ITAR eligibility requirements.

Apply