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Helpdesk Internship Jobs in Michigan (NOW HIRING)

Internship

Hersey, MI · On-site

$13.25 - $17.50/hr

Internship Summary Internships are available at Eagle Village for those pursuing more experience in ... Work that matters- be a part of a 50+ year old mission of helping kids and families grow stronger

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Helpdesk Internship information

What are some common challenges faced during a Helpdesk Internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What are the key skills and qualifications needed to thrive as a Helpdesk Intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What is a Helpdesk Internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.
What are the most commonly searched types of Helpdesk jobs in Michigan? The most popular types of Helpdesk jobs in Michigan are:
What cities in Michigan are hiring for Helpdesk Internship jobs? Cities in Michigan with the most Helpdesk Internship job openings:
Infographic showing various Helpdesk Internship job openings in Michigan as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Research, Development and Engineering (RD&E) Internship - Summer 2027

SC Johnson & Son

Bay City, MI

Full-time

Posted 7 days ago


SC Johnson rating

8.2

Company rating: 8.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

30th of 100 rated chemical manufacturers


Job description

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

As a Research, Development and Engineering (RD&E) Intern at SC Johnson, you'll be involved in strategic projects that allow you to discover, apply and develop new products and materials to improve or create our next generation of quality, trusted products. You'll be part of our team in Racine, Wisconsin and will work cross-functionally with colleagues across the company to gain skills which will help prepare you for a full-time career in RD&E.

If you are looking for a challenging and an exciting internship that offers immediate responsibility, involvement in strategic projects and an opportunity to learn from experienced professionals, we invite you to discover what SC Johnson has to offer!

Your RD&E internship project will focus on providing enriching experiences to help develop key skills in one or more of these areas:

  • Formulation Development

  • Test Method Development and Validation

  • Design of Experiments

  • Process Development and Scale-up

  • Claims Validation

  • Data Analysis

INTERNSHIP PERKS & BENEFITS

SC Johnson's internships offer immersive experiences for top early career talent in our various business functions through hands-on, robust project work and comprehensive training programs. Through exposure to the company's senior leaders, coaching and mentoring programs and networking opportunities, you'll be set up with the support you need to thrive in our family company. As part of our internship experience, you'll be considered in the priority pipeline for full-time roles at SC Johnson after you've completed your degree.

In addition to the real-world experience, you'll gain through our internships, we're pleased to offer interns several perks which help expose you to what it's like to be part of a team working at SC Johnson full-time:

  • Housing: Subsidized housing is available in Milwaukee, Racine, or Chicago, helping interns to experience living in the areas surrounding our corporate and North America headquarters. SCJ does not provide daily transportation to your work location.

  • Company Store: You'll have access to our on-site company stores (Racine locations) to purchase SCJ products at a discount.

  • Johnson Mutual Benefits Association (JMBA) Center: Visit the hub of SCJ recreation and fitness programs in Racine for 146 acres of outdoor activities at Armstrong Park and 50,000-square-feet of indoor space including the Raymond F. Farley Aquatic Center.

  • Events: Enjoy getting to know fellow interns and networking with SCJ team members throughout the summer at events that encourage camaraderie and connection.

  • Exposure to Senior Leaders: During your internship, you'll connect directly with senior members of the organization to gain insights, ask questions, and present your project learnings.

  • Training: We provide a formalized training program that includes topics such as SAP training, P&L training and others necessitated by the specific project(s).

  • Coaching and Mentoring: From day one, you will receive support from an experienced manager and mentor to help answer any questions you may have along the way.

  • Scholarship Opportunity: The scholarship program supports students by offering comprehensive mentorship throughout their year in college following their internship, along with a financial scholarship to support their academic journey.

  • Flexibility to participate in Summer Hours, which allows you to complete your work week by noon on Friday.

REQUIRED EXPERIENCE YOU'LL BRING

  • Must be enrolled and seeking bachelor's degree in Chemistry, Biochemistry, Chemical Engineering, or a related degree with a graduation date of December 2027 or May/June 2028.

  • Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employment.

  • Available to complete internship from May 17, 2027 through August 6, 2027.

PREFERRED EXPERIENCES AND SKILLS

  • Strong analytical, technical, problem solving, and critical thinking skills.

  • Goal-oriented, results-driven, and intellectually curious.

  • Involved and assumes leadership roles in various school activities.

  • Excellent oral and written communication skills and presentation aptitude.

  • Good working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).

  • Ability to work independently on assignments, complete hands-on learning, prioritize work, handle a variety of tasks or requests at once.

  • Time management and organizational skills.

JOB REQUIREMENTS

  • Full time Monday- Friday.

  • 12-week summer internship.

  • This position is not eligible for remote work.

Inclusion & Diversity

We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights posterfor more information.


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