ZipRecruiter

Log In

1

Helpdesk Assistant Jobs in Michigan (NOW HIRING)

Workbox Staffing

Admin Assistant

Sparta, MI

$18/hr

What You'll Be Doing As a Summer Help Assistant Admin, your core responsibilities will include: * Employee Records Management: Assist with maintaining employee files, records, and documentation to ...

SBT Global, Inc.

IT Helpdesk

Plymouth, MI · On-site

$60/hr

Install, configure, update, and maintain desktop hardware and software. * Assist with software ... Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience ...

SBT Global, Inc.

IT Helpdesk

Plymouth, MI · On-site

$60/hr

Install, configure, update, and maintain desktop hardware and software. * Assist with software ... Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience ...

SBT Global, Inc.

IT Helpdesk

Plymouth, MI · On-site

Install, configure, update, and maintain desktop hardware and software. * Assist with software ... Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience ...

TEKsystems

Helpdesk And POS Technician

Muskegon, MI · On-site

$45K - $55K/yr

... Assist customers with firmware and software updates as needed • Assist installation teams ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

TEKsystems

Helpdesk And POS Technician

Muskegon, MI

$45K - $55K/yr

Provide guidance for basic system operation questions * Assist customers with firmware and software ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

Adna Technologies

Level II Helpdesk Technician

Lansing, MI · On-site

$20.25 - $27.25/hr

You will act as an escalation and training resource to our Helpdesk team and will assist the account management and project teams with planning and implementing upgrades to client environments with ...

CNA Insurance

$35K - $65K/yr

And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees ...

New

CT Assist

Emergency Medicine PA, Locums

Hancock, MI · On-site

$105 - $125/hr

We are committed to helping you find the assignment that best fits your skills and lifestyle. * Emergency Medicine Physician Assistant * Start: As soon as credentialed * Duration: 2 weeks * Shifts ...

ILLUUM COSMETIC SURGERY

OR FIRST ASSIST

Novi, MI · On-site

Company MissionIlluum Cosmetic Surgerys mission is to help people become the best versions of ... EducationCurrent Michigan RN license, BSN preferredRegistered Nurse First Assistant (RNFA) and/or ...

next page

Showing results 1-20

All JobsHelpdesk JobsHelpdesk Assistant JobsHelpdesk Assistant Jobs in Michigan

Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Michigan?

The most popular types of Helpdesk jobs in Michigan are:

What cities in Michigan are hiring for Helpdesk Assistant jobs?

Cities in Michigan with the most Helpdesk Assistant job openings:

Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Admin Assistant

Workbox Staffing

Sparta, MI

$18/hr

Full-time

Medical, Dental, Life

Re-posted 9 days ago

Job description

Assistant Admin
Location: Sparta, MI 

Shift: 1st Shift  Pay: $18.00 per hour
Job Summary
Are you organized, professional, and looking to gain valuable office experience? We're seeking a Summer Help Assistant Admin to join our team. In this role, you'll provide administrative support to the Human Resources department by assisting with employee records, recruitment activities, onboarding processes, and general office tasks while maintaining confidentiality and professionalism.
What You'll Be Doing
As a Summer Help Assistant Admin, your core responsibilities will include:
  • Employee Records Management: Assist with maintaining employee files, records, and documentation to ensure accuracy and organization.
  • Recruitment Support: Schedule interviews, communicate with candidates, and assist with various hiring activities.
  • Onboarding Assistance: Help prepare onboarding materials and support new hire orientation sessions.
In addition, you will provide general administrative support to the HR team and assist with special projects as needed.
What We're Looking For
Qualifications:
  • High school diploma or equivalent preferred.
  • Basic computer skills, including Microsoft Office applications.
  • Ability to handle confidential information with professionalism and discretion.
Skills:
  • Strong organizational and time management skills.
  • Excellent verbal and written communication abilities.
  • Ability to multitask and work effectively in a fast-paced office environment.
Why Join Us?
This is an excellent opportunity to gain hands-on administrative and human resources experience while working in a professional and supportive environment.
Workbox Staffing Benefits:
  • Weekly Pay
  • Hire-in Opportunities
  • Comprehensive Benefits including Health, Life, and Dental
  • Veteran-Friendly and Equal Opportunity Employer
Ready to start? Apply online today and let's DO GOOD together!