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Entry Level Helpdesk Jobs in Michigan (NOW HIRING)

Frost & Kretsch Heating & Cooling

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HVAC Helper

Chesterfield, MI · On-site

$40K - $75K/yr

We are seeking an entry level HVAC Apprentice to help certified HVAC techs. What You'll Do: * Help perform full installations of HVAC systems for new construction and replacement projects. * Help ...

Askia Incorporation

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Sales Representative - Entry Level

Grosse Pointe, MI · On-site

$45K - $55K/yr

Sales Representative - Entry Level At Askia, our mission is to help businesses thrive by expertly navigating the ever-changing landscape of customer acquisition. We understand the importance of ...

Askia Incorporation

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Sales Representative - Entry Level

Grosse Pointe, MI · On-site

$45K - $55K/yr

Sales Representative - Entry Level At Askia, our mission is to help businesses thrive by expertly navigating the ever-changing landscape of customer acquisition. We understand the importance of ...

Vivint

Entry Level Sales Representative

Canton, MI · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

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Entry Level Helpdesk information

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How much do entry level helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level helpdesk in Michigan is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Michigan? The most popular types of Helpdesk jobs in Michigan are:
What cities in Michigan are hiring for Entry Level Helpdesk jobs? Cities in Michigan with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Michigan as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 3% Full Time, 83% Part Time, and 12% Contract. Highlights an 18% Physical, 81% Hybrid, and 1% Remote job distribution, with an average salary of $41,971 per year, or $20.2 per hour.
HVAC Helper

HVAC Helper

Frost & Kretsch Heating & Cooling

Chesterfield, MI • On-site

$40K - $75K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

HVAC Helper

Frost and Kretsch Heating and Cooling – Chesterfield, MI Full-Time | Competitive Pay

About Us: Frost and Kretsch Heating and Cooling is a premier HVAC provider in Chesterfield, known for quality workmanship and reliable service. As our local reputation continues to grow, so does our team! We are looking for a skilled, dedicated HVAC Technician who is ready to grow with us and provide top-tier comfort solutions to our community.

The Role: We are seeking an entry level HVAC Apprentice to help certified HVAC techs.

What You’ll Do: * Help perform full installations of HVAC systems for new construction and replacement projects.

  • Help Certified HVAC tech diagnose, maintain, and repair a wide range of heating and cooling systems.
  • Maintain a clean and organized service vehicle and job site.

What We’re Looking For: HVAC Entry Level Helper

  • Professionalism: A clean driving record and a positive, team-oriented attitude.
  • Reliability: Must be able to pass a standard background check.
  • Location: Ability to commute to or work within the Chesterfield, MI area.

What We Offer: We value our technicians and believe in rewarding hard work. Our comprehensive benefits package includes:

  • Health Benefits: Medical Benefits
  • Retirement: 401(k) plan with a company match.
  • Paid Time Off (PTO)
  • Growth: Be a part of a growing local business where your contribution actually matters.
  • Stability: Consistent, year-round full-time work.

Company Description

Macomb County’s Premier HVAC Specialists
Welcome to Frost & Kretsch Heating & Cooling, where we bring warmth in the winter and cool comfort in the summer to homes and businesses across Macomb County, Michigan. As your local HVAC specialists, we take pride in delivering top-notch services tailored to your heating and cooling needs.