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Entry Level Helpdesk Jobs in Michigan (NOW HIRING)

Askia Incorporation

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Sales Representative - Entry Level

Rochester Hills, MI · On-site

$45K - $55K/yr

Sales Representative - Entry Level At Askia, our mission is to help businesses thrive by expertly navigating the ever-changing landscape of customer acquisition. We understand the importance of ...

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Askia Incorporation

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Sales Representative - Entry Level

Rochester Hills, MI · On-site

$45K - $55K/yr

Sales Representative - Entry Level At Askia, our mission is to help businesses thrive by expertly navigating the ever-changing landscape of customer acquisition. We understand the importance of ...

New

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Rise Up Innovations

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Entry Level Marketing and Sales Assistant

Detroit, MI · On-site

$1.2K - $1.6K/wk

This is an entry-level, on-site position designed for individuals who are eager to gain hands-on ... Help organize schedules, campaign materials, event details, and internal records * Collaborate with ...

Vivint

Entry Level Sales Representative

Canton, MI · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Vivint

Entry Level Sales Representative

Ann Arbor, MI · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Askia Incorporation

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Account Manager | Entry Level Sales

Detroit, MI · On-site

$55K - $65K/yr

Identify new business opportunities and help expand client reach * Collaborate with a motivated team to hit sales targets and company goals What we're looking for in an Entry Level Account Manager:

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Vivint

Entry Level Sales Representative

Rockford, MI

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Vivint

Entry Level Sales Representative

Grand Rapids, MI

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

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All JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Michigan

Entry Level Helpdesk information

See Michigan salary details

$11

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$29

How much do entry level helpdesk jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for entry level helpdesk in Michigan is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Michigan? The most popular types of Helpdesk jobs in Michigan are:
What cities in Michigan are hiring for Entry Level Helpdesk jobs? Cities in Michigan with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Sales Representative - Entry Level

Sales Representative - Entry Level

Askia Incorporation

Rochester Hills, MI • On-site

$45K - $55K/yr

Full-time

Posted 16 hours ago

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Job description

Sales Representative - Entry Level

At Askia, our mission is to help businesses thrive by expertly navigating the ever-changing landscape of customer acquisition. We understand the importance of capturing and converting our client's target audience, and our tailored strategies are designed to do just that with our team of seasoned sales professionals, cutting-edge technology, and unwavering dedication to delivering results. This is an entry-level position, so you don’t need any experience in this role due to our training curriculum but you do need a great “go-get-em” attitude and work ethic.

We boast a positive work environment where we encourage personal and professional growth for all of our employees in all our departments including our customer and sales department. Askia believes that when the employer/employee relationship is mutually beneficial it makes for great things all around. Win-win!!

Currently, we're hiring for an Entry Level Sales Representative to help continue our growth efforts.

Entry Level Sales Representative Responsibilities:

  • Engage with customers, in-person, in a professional, friendly manner
  • Operates as the point of contact for assigned customers in your given sales territory on behalf of major companies.
  • Generate sales among customer accounts
  • Answer customer queries and identifies new business opportunities
  • Work with the team on customer and sales goals and business development needs

Qualifications for the Entry Level Sales Representative Role

  • College degree is preferred, however, you do not need a degree to be great at sales or customer service; just a willingness to work hard and enjoy working with others
  • Good communication and interpersonal skills
  • Confidence
  • Leadership
  • Teamwork
  • Systematic

Some of the Benefits:

  • Advancement Opportunities - we are growing with our clients and we are looking for someone to grow with us!
  • Competitive compensation plan ranging from $45,000-55,000+ per year depending on commissions, bonuses, and extra incentives
  • Hands-on training & positioning techniques that will help you succeed anywhere!
  • We are excited to provide growth and coaching for not only our clients but also our team!
  • Positive light-hearted company culture!

Sound interesting? We'd love to hear from you.