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Helpdesk Assistant Jobs in Michigan (NOW HIRING)

Wing Assistant

Sales Development Representative

Detroit, MI · On-site +1

$40K - $50K/yr

... help startups, SMBs, and enterprises move faster and do more with less. Our growth is fueled by ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

La Saj

Kitchen Help

Fraser, MI · On-site

$12.50 - $15.50/hr

We are seeking Kitchen Help to assist with various tasks in our food production kitchen, such as preparing ingredients, cleaning work areas, and assisting with food preparation. The ideal candidate ...

La Saj Lebanese Bistro

Kitchen Help

Fraser, MI · On-site

$12.50 - $15.50/hr

We are seeking Kitchen Help to assist with various tasks in our food production kitchen, such as preparing ingredients, cleaning work areas, and assisting with food preparation. The ideal candidate ...

Augment

Driver Helper

Saginaw, MI

$17/hr

Ride along designated routes to assist the driver with pickups. * Lift and load waste and recycling ... Help keep the vehicle clean and communicate any route issues to the driver or supervisor. What We ...

Augment

Driver Helper

Whitmore Lake, MI

$18.50/hr

Ride along designated routes to assist the driver with pickups. * Lift and load waste and recycling ... Help keep the vehicle clean and communicate any route issues to the driver or supervisor. What We ...

Augment

Driver Helper

Elmira, MI

$18/hr

Ride along designated routes to assist the driver with pickups. * Lift and load waste and recycling ... Help keep the vehicle clean and communicate any route issues to the driver or supervisor. What We ...

Augment

Driver Helper

Cadillac, MI

$18/hr

Ride along designated routes to assist the driver with pickups. * Lift and load waste and recycling ... Help keep the vehicle clean and communicate any route issues to the driver or supervisor. What We ...

Augment

Driver Helper

Harrison, MI

$18/hr

Ride along designated routes to assist the driver with pickups. * Lift and load waste and recycling ... Help keep the vehicle clean and communicate any route issues to the driver or supervisor. What We ...

Augment

Driver Helper

Whitmore Lake, MI

$18/hr

Ride along designated routes to assist the driver with pickups. * Lift and load waste and recycling ... Help keep the vehicle clean and communicate any route issues to the driver or supervisor. What We ...

Workbox Staffing

Slitter Helper

Shelby, MI · On-site

$20/hr

Slitter Operator Helper Location: Shelby Twp, MI Shift: Monday-Friday, 5:00 AM-3:00 PM Pay : Up to ... In this role, you will assist with processing steel coils, monitoring quality, and maintaining an ...

Republic Services

Helper-3

Erie, MI · On-site

$15 - $18.25/hr

The Driver Helper rides on the vehicle and assists a Driver in providing prompt, courteous and ... Ride on the vehicle to assist the Driver while servicing customers on a designated route. * Operate ...

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Helpdesk Assistant information

What are Helpdesk Assistants?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What is the role of a help desk assistant?

A help desk assistant provides technical support and customer service to users experiencing hardware or software issues. They troubleshoot problems, answer inquiries, and often use ticketing systems to track and resolve issues efficiently, typically working in an office or support center environment. Strong communication skills and basic knowledge of computer systems are essential for this role.

What are the key skills and qualifications needed to thrive as a Helpdesk Assistant, and why are they important?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What job makes $10,000 a month without a degree?

Helpdesk assistants typically do not earn $10,000 a month without advanced experience or certifications. High-paying roles that can reach this level without a degree often involve sales, entrepreneurship, or specialized trades such as real estate, skilled trades, or tech sales, which rely on skills and performance rather than formal education. These roles may require certifications, strong communication skills, or extensive experience to achieve such income levels.

Can I get a helpdesk job with no experience?

Helpdesk Assistant roles often do not require extensive experience and may accept candidates with basic technical knowledge and strong communication skills. Entry-level positions typically focus on customer service, troubleshooting, and familiarity with common tools like ticketing systems, with on-the-job training provided. Certifications such as CompTIA A+ can improve chances but are not always mandatory for starting out.

Is AI replacing IT's help desk?

AI tools are increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, allowing Helpdesk Assistants to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require personalized assistance and critical thinking. Helpdesk roles continue to evolve with technology, emphasizing skills in managing AI systems and customer service.

What are some common challenges faced by Helpdesk Assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.
What are the most commonly searched types of Helpdesk jobs in Michigan? The most popular types of Helpdesk jobs in Michigan are:
What cities in Michigan are hiring for Helpdesk Assistant jobs? Cities in Michigan with the most Helpdesk Assistant job openings:
Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Michigan as of June 2026, with employment types broken down into 44% Full Time, 45% Part Time, 3% Temporary, and 8% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Home Assistant - Atrio Help at Home

Reliance Community Care Partners

Grand Rapids, MI • On-site

$19.10/hr

Other

Posted 16 days ago

Job description

CALLING ALL CAREGIVERS - Grand Rapids & Lakeshore

Are you a dedicated and compassionate in-home caregiver looking for a career with purpose and potential? We are looking for passionate people with skills in senior care. This employment opportunity is a great way to be part of a large Christian organization dedicated to the care of our area's seniors. Atrio Help at Home allows employees to tailor their own schedules, work part time and give back to their neighbors and surrounding community. Atrio offers services 24 hours a day, and shifts are typically 2 - 4 hours at a time, which allows employees the flexibility to choose the hours that they can dedicate to caring for our seniors.

Here's what we offer:

Flexible Scheduling-mornings, afternoons, evenings, weekends, overnight

  • Assist our elderly neighbors with daily activities such as bathing, dressing, and grooming
  • Medication reminders
  • Help with nighttime routines
  • Support with meal preparation, and cooking according to dietary requirements
  • Assist with housekeeping tasks
  • Ensure that the environment is safe
  • Transportation, errands and shopping
  • Companionship and dementia care

Competitive Pay -

  • $18.10/hr for non-certified aides (willing to perform all care tasks)
  • $19.10/hr for Michigan-certified CNAs
  • Mileage reimbursement
  • Compensation for drive time
  • One weekend of on-call duty per month and two holidays a year are required

Purposeful Work - Help seniors in your neighborhood maintain independence and routine in their own homes.

Reap the Benefits of a Culture of Care -

At Atrio Home Care, we offer fulfilling careers that allow perspective employees to connect with people in their own community and make a difference in other's lives. We value professionalism, reliability, and respect, and we strive to create a culture that nurtures personal growth and success. We value each employee not simply for the care they provide our clients, but for all they contribute to colleagues and our organization. Employees are supported, appreciated, and given the tools they need to succeed. We focus on compassionate caregiving and would love to have you join our team.

Make a difference in your own community and in the lives of our seniors.Join a team that values your time and effort. Interested in applying or learning more? We are ready to talk.

Work Location: On the road

Apply