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Helpdesk Internship Jobs in Iowa (NOW HIRING)

Balance4ward

Sales Internship

Nodaway, IA · On-site

$12.50 - $16.75/hr

Interns will be paired with a mentor based on their interests, strengths, and where they are the ... As a Sales Intern at Balance4ward, you'll learn how we help cattle feeders create a clear path ...

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UHS

Internship

Clive, IA · On-site

$14.25 - $18.50/hr

Our goal with all of our programs is to help people reach their highest quality of life. For more ... Interns are valuable members of our team and Clive family. Choose Clive Behavioral Health and ...

UHS

Internship

Clive, IA · On-site

$14.25 - $18.50/hr

Our goal with all of our programs is to help people reach their highest quality of life. For more ... Interns are valuable members of our team and Clive family. Choose Clive Behavioral Health and ...

Menard, Inc

Management Internship

Des Moines, IA · On-site

$13.75 - $18.25/hr

Our Management Internship is a paid, hands-on training program designed to develop and prepare you ... and help prepare you to take on a management role in the near future! This is a paid part-time ...

Menard, Inc

Management Internship

Altoona, IA · On-site

$14.50 - $19.25/hr

Our Management Internship is a paid, hands-on training program designed to develop and prepare you ... and help prepare you to take on a management role in the near future! This is a paid part-time ...

Menard, Inc

Management Internship

Iowa City, IA

$13 - $17.50/hr

Our Management Internship is a paid, hands-on training program designed to develop and prepare you ... and help prepare you to take on a management role in the near future! This is a paid part-time ...

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Helpdesk Internship information

What is a helpdesk internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced during a helpdesk internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What are the most commonly searched types of Helpdesk jobs in Iowa?

The most popular types of Helpdesk jobs in Iowa are:

What are popular job titles related to Helpdesk Internship jobs in Iowa?

For Helpdesk Internship jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Helpdesk Internship jobs in Iowa look for?

The top searched job categories for Helpdesk Internship jobs in Iowa are:

Helpdesk Internship jobs near you
Infographic showing various Helpdesk Internship job openings in Iowa as of August 2026, with employment types broken down into 7% Internship, 49% Full Time, 33% Part Time, 7% Temporary, and 4% Contract. Highlights an 89% In-person, 4% Hybrid, and 7% Remote job distribution.

Clinical Internship

Mason City, IA

Prairie Ridge Integrated Behavioral Healthcare
Health Care and Social Assistance • 51 - 200 employees
Learn more about Prairie Ridge Integrated Behavioral Healthcareexternal

$14.75 - $19/hr

Internship

Re-posted 18 days ago

Job description

Prairie Ridge Integrated Behavioral Healthcare is open to a Master's Level Clinical Interns who are nearing completion of their graduate program and ready to gain meaningful, hands-on clinical experience. This practicum and internship experience will provide the opportunity to apply classroom learning in a real-world behavioral health setting while working alongside experienced clinicians.


Interns will participate in assessment, counseling, and treatment services while receiving structured supervision, training, and mentorship to support the development of clinical skills and preparation for professional licensure. Prairie Ridge is committed to helping emerging clinicians build confidence and begin their careers making a difference in the communities we serve.


TASKS AND RESPONSIBILITIES

  1. Treat all individuals with dignity and respect while maintaining agency standards of confidentiality, professionalism, and objectivity.
  2. Obtain tCADC credential through the Iowa Board of Certification within 90 days of start of internship as applicable and consistent with internship and licensure requirements (fees related to this credentialing process are covered by the agency).
  3. Provide intervention, evaluation/assessment, individual, group and family counseling to individuals affected by behavioral health conditions to include all outpatient treatment programs.
  4. Develop and maintain a community referral network.
  5. Assume 24 hour on-call duty once every staff rotation as needed.
  6. Maintain all regulatory, contract and documentation standards and data collection, and complete necessary documentation in a timely manner.
  7. Consistent collaboration and coordination of care between all Prairie Ridge services, including, but not limited to IHH and other services.
  8. Develop and maintain a working knowledge of all documentation and reporting systems to include all state and national reporting systems, Accreditation Now, MyOutcomes, and Electronic Health Record (EMR Bear), and any others as assigned.
  9. Attend monthly staff consultation, weekly site supervision as required by internship program, weekly or biweekly training and supervision with direct Clinical Supervisor (if different from Site Supervisor), and training activities as scheduled by the agency. Participate in structured learning, training, and supervision activities designed to support completion of academic field experience requirements and development of clinical competencies at the master's level.
  10. Proficiency in clinical practices identified as best practice by the agency demonstrated through supervision and direct observation.
  11. Demonstrate understanding and adherence to all CARF policies and procedures.
  12. Perform other duties as assigned by supervisor.

QUALIFICATIONS

  1. For clinicians treating individuals with a primary mental health diagnosis, a minimum of a BA degree behavioral healthcare or related field is required, as well as admission in a program working towards a master's or other accredited licensure program as an LMFT, LMHC, LMSW, or LISW.
  2. Understanding of the mission of Prairie Ridge and the patients we work with.
  3. Proficiency in oral and written communication skills, as well as record keeping.
  4. Technology skills allowing for proficiency in use of electronic health record.
  5. Physical demands: The employee may frequently lift and moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.




Please note: Prairie Ridge values the opportunity to support students entering the behavioral health field; however, intern placements depend on supervisor availability and agency capacity, so we may not always have space to host an intern each semester.


Students seeking a bachelor's level internship are welcome to reach out to Prairie Ridge Human Resources at rherman@prairieridge.net. While bachelor's level internships may occasionally be available, Prairie Ridge does not regularly have openings for those placements.

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