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Helpdesk Internship Jobs (NOW HIRING)

TekSynap

TekSynap Internship - I.T.

Reston, VA · On-site

$15.50 - $20.75/hr

Help support monthly system updates (Patch Tuesday) by assisting with coordination, testing, and validation. * Build an understanding of how cybersecurity supports business requirements and ...

TekSynap

TekSynap Internship - I.T.

Reston, VA

$15.50 - $20.75/hr

Help support monthly system updates (Patch Tuesday) by assisting with coordination, testing, and validation. * Build an understanding of how cybersecurity supports business requirements and ...

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How much do helpdesk internship jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for helpdesk internship in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced during a Helpdesk Internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What are the key skills and qualifications needed to thrive as a Helpdesk Intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What is a Helpdesk Internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.
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What cities are hiring for Helpdesk Internship jobs? Cities with the most Helpdesk Internship job openings:
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Helpdesk Internship jobs near you
Infographic showing various Helpdesk Internship job openings in the United States as of June 2026, with employment types broken down into 13% Internship, 5% As Needed, 21% Full Time, and 61% Part Time. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
2026-2027 General Counseling Internship

2026-2027 General Counseling Internship

Youth Outreach Services

Chicago, IL

Part-time

Posted 17 days ago

Job description

2026-20267 General Counseling Internship

Department: Counseling
Locations:
Central: 3445 N Central Ave, Chicago, IL 60634
Melrose Park: 4419 W North Ave, Melrose Park, IL 60160 (Spanish-speaking preferred)
Pilsen: 1942 S Halsted St, Chicago, IL 60608 (Spanish-speaking required)

Schedule:

  • Minimum 16 hours per week (24 hours preferred)
  • Will maintain a caseload depending on how many hours a week they are at the internship.
  • Hours: Monday - Thursday, 12 PM - 8 PM (Fridays optional, 9 AM - 5 PM)
  • All interns must have a valid driver's license and access to a car.
Position Overview

Are you a passionate Master's-level student in counseling or social work looking for hands-on experience in the field? Youth Outreach Services (YOS) is seeking counseling interns to support youth ages 12-21 dealing with mental health and substance use challenges.

As a Counseling Intern, you will:

Conduct individual counseling sessions to help youth address substance use and mental health issues.
Complete intake assessments and maintain client progress notes weekly.
Lead or co-lead group counseling sessions (e.g., all-girls group, drug/alcohol treatment, anger management).
Use the 7 Challenges Program to guide clients through self-reflection and informed decision-making.
Engage with families, referral sources, and community partners to ensure comprehensive support for youth.
Organize occasional group outings and alternative peer activities for clients.

This internship provides valuable clinical experience while allowing you to make a real impact in the community.

Internship Details:

Duration: August - June (Not accepting summer interns at this time.)
Unpaid Internship (Eligible for Academic Credit)
YOS is an approved site for many colleges/universities and can coordinate with your school.

How to Apply:
  • Cover Letter - Explain why you are interested and what you hope to gain.
  • Resume - Include relevant experience and education.
  • References - Contact info for three references (past employers or school personnel).
  • Combine all documents into one PDF file.

Application Requirements:

  • Cover letter
  • Resume
  • List your preferred office locations (rank in order of preference)
Qualifications:

Strong interpersonal and communication skills
Master's-level student in counseling or social work
Must have a valid driver's license and access to a car
Ability to work a Monday-Thursday schedule 12 pm-8 pm

This is an excellent opportunity for students looking to gain hands-on counseling experience in a supportive, community-focused environment. Apply today and make a difference!

Youth Outreach Services is a drug-free workplace, and compliance with this policy is a condition of continued employment.

Youth Outreach Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Employment Type: PART_TIME

Apply